McDonald's

3.3
2700 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
112 French Ave, Sanford, FL
32771, United States

Hours

Reviews

3.3
2,700 reviews
5 stars
889
4 stars
457
3 stars
454
2 stars
251
1 star
649

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

Mixed feedback on staff behavior; some customers praised friendly and helpful employees, while others experienced rudeness and unprofessionalism.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and poor preparation.

Management Issues

Concerns were raised about management effectiveness, with reports of unprofessional behavior and lack of accountability among staff.

Cleanliness

Some customers noted that the location was clean, but others reported disorganization and unsanitary conditions.
  • KB
    Krista Brady
    5 days ago
    1.0
    Haven’t received my food yet but I have been waiting 45 mins for a fry and a chicken sandwich. I’m sure my order will be wrong as it always is. That’s why I won’t get fast food or eat out anymore. EVERYTIME i went here it was wrong or missing something. After this happened for 2 years straight with not a single order correct, I stopped coming here. Today is the first time I tried in 3 years. Seems like I will be going back to not going to McDonald’s anymore. I will try Wendy’s before I completely give up fast food again. Their prices are at least normal
  • CC
    Crystal
    Nov 16, 2025
    1.0
    Not understanding why the food is ALWAYS cold and why we always have to wait 15 minutes.. It takes 5 minutes just for someone to take your order rather your inside or not. Then when you finally receive your order it’s always wrong after repeating the order 5 times to the worker. Not sure what’s going on with this management but it SUCKS… Not only that the workers as well are horrible.. I can never receive good customer service here or even my food.
  • JW
    J Williams
    Nov 16, 2025
    1.0
    I had an extreamly horrible experience after having my service refused. At the pay window i was chatting with the cashier and yelled to someones attention that we knew working that passed in the window. At the time i was looking for my card to pay with when i noticed i did not have it. So i told the cashier i would run across the street to get it and come right back in which he understood and stated that was not a problem. When i returned an employee I believe was the manager who was previously there giving is the evil eye was now at the pay window and told us that she cancelled our order and she will not take our order and have a good day. She then closed the window. She refused our service because we were "loud and holding up the line" She would not speak with us and no one would give us her information. She also attempted to hide her name tag. To refuse service and say that we were loud and holding up the line is outrageous. To not give the common courtesy of a proper and reasonable explanation any human deserves is outrageous working in a place of hospitality with a manager title. Her demeanor was rude and very audacious and when she closed the window with a very nice nasty sarcastic have a nice day i was utterly confused of how someone like this could be an employee let alone a manager at this fairly new renovated McDonalds. Ive never had such a disgusting experience at McDonalds my entire life. This lady should not be able to speak to customers in this manner and refuse service for such reasons. Also i go to this mcdonalds often and they are extreamly slow, always out of something, and have an attitude about fixing your order.
  • ZZ
    Zenoria
    Nov 16, 2025
    1.0
    Slowest McDonald’s I’ve ever been to… Waited 10 minutes for one double cheeseburger and fries… ORDER WAS COLD WHEN I RECEIVED IT….Managers are always rude saying you can’t get things when they are available… They just don’t feel like making it…Ordered off the mobile app a simple frappe and once I arrived to the restaurant I was told it wasn’t available when it was on the app… Was also told I cannot get a refund???…The drive thru employees also tend to have an attitude while your ordering…. If you want FAST FOOD go to another location…
  • AP
    Amanda Pitner
    Nov 16, 2025
    1.0
    Apparently open 24 hours means only taking orders until midnight and then doing nothing until 5:30 or 6 when next shift comes in. I sent my husband out because I'm pregnant and having a pregnancy craving. My husband was told they weren't taking any orders due to being short staffed. He didn't mind waiting but he was told only 2 people were working. Of course you have to drive by the drive thru windows and he could clearly see 4 people inside doing nothing. What's the point of being open if you're not going to take orders. I'm glad I didn't order through the app or I would be fighting to get credited back. I have shown up before at 5:15am to get coffee before work and being turned away until 5:30 because they are short staffed and again driving around seeing multiple people sitting in the back with feet kicked up. This location needs a whole needs overnight staff that understands that they're being paid to make orders for people who work late, those who want a bite to eat after being out at the bar, and people like me who send their spouses out to curb their pregnancy cravings. Dayshift is great but overnight crew needs some work. Very disappointing.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 112 French Ave, Sanford, FL?

McDonald's at 112 French Ave, Sanford, FL is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through their website and mobile apps.