Dunkin'

3.2
1011 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sanford, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3768 S Orlando Dr, Sanford, FL
32773, United States

Hours

Reviews

3.2
1,011 reviews
5 stars
396
4 stars
136
3 stars
88
2 stars
61
1 star
330

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of professionalism.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and drinks not being prepared as requested.

Cleanliness and Environment

Several reviews mentioned the store's cleanliness issues and overall poor atmosphere, contributing to a negative dining experience.

Service Speed

Customers frequently complained about slow service, long wait times, and inefficiency, particularly in the drive-thru.

Product Quality

Mixed feedback on product quality, with some customers enjoying their food and drinks while others reported unsatisfactory experiences.
  • ML
    Madysun Lopez
    Nov 16, 2025
    5.0
    JAYSEN!! what an amazing employee!! He was so helpful to me and patient ! I was trying the cookie butter latte for the 1st time and was so excited bc of all the hype! It was really good and the customer service from JAYSEN was outstanding! Absolutely wonderful person ! If I could give 10 stars I would ! Also, the manager or gm (dark hair in a bun and glasses) she is an absolute doll! So nice and helpful also!! Orlando drive location is the best dunkin! Ill def be back! Thank you JAYSEN and the manager!!
  • SP
    Sonya payne
    Nov 8, 2025
    5.0
    Seens like the only employee that makes a cappuccino correct is Ruby. I was disappointed last week when it tasted like pure coffee, and of course Ruby wasn't there. Management needs to train all the employees the correct way to make their drinks because I wasted almost 5 dollars throwing it away.
  • KA
    Kelly Ann
    Nov 6, 2025
    1.0
    715pm. Went in to order a sandwich and drinks. Was told they already cleaned the ovens because one of the employees are leaving in 30 mins and there will only be one person. Taking my order on drive thro even tho I walked in. Drive past this location and they are closed by 730-8pm. Now I am officially done with this location.
  • KC
    Katie Collins
    Oct 23, 2025
    1.0
    Worst dunkin ever ordered a large iced latte they gave it to me about 3/4 full & completely white like no espresso at all. So I say excuse me this is not full & its super white it needs the espresso that goes in it. The lady at the counter told the other girl to just add some ice I said no it needs espresso the said no I'll just give you your money back & will nor make another. Will never go back again & will let everyone I know. They are extremely rude to customers.
  • TR
    Travis Rutters
    Oct 19, 2025
    1.0
    This place should just close down. This location is ALWAYS out of everything because they are lazy and dont do their jobs. Everyone inside is just rude and about useless. If you cant offer whats on the menu but then have an attitude because I cancel my order all together then just close your dam doors.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Sanford, FL?

Dunkin' Sanford is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer drive-thru and delivery services?

Yes, this Dunkin' location has a drive-thru and offers both curbside pickup and delivery services.