Dunkin'

3.2
1018 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sanford, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3768 S Orlando Dr, Sanford, FL
32773, United States

Hours

Reviews

3.2
1,018 reviews
5 stars
399
4 stars
136
3 stars
88
2 stars
63
1 star
332

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall poor handling of requests.

Cleanliness and Environment

Several reviews mentioned the store's cleanliness issues and a generally unwelcoming atmosphere, contributing to a negative dining experience.

Staff Performance

While some employees received praise for their service, many reviews indicated a lack of training and professionalism among the staff, leading to inconsistent service quality.
  • FS
    Fernando Suarez
    Dec 20, 2025
    1.0
    I paid for three sausage, egg and cheese on a croissant and only got two!!!!
  • LL
    Lenny Leger
    Dec 18, 2025
    5.0
    Maria the manager is 💯 👌. She goes above and beyond for customer service, a truly dedicated employee. Dunkin needs to give her a raise.
  • MW
    M W
    Dec 14, 2025
    5.0
    Very clean store, consistently helpful and courteous staff. I go out of my way to visit this store and drive past other coffee options to get there.
  • MS
    Megen Spearance
    Dec 13, 2025
    1.0
    Very unprofessional , gave me wrong donuts in a bag so the donuts got smashed together. Hot chocolate machine wasn't working so couldn't order that or any hot lattes. Employees had no customer service skills whatsoever. I would never recommend that location to ANYONE and will not be returning.
  • 8J
    8281 | Luis Planteny Jr.
    Dec 13, 2025
    1.0
    Super disrespectful no proper greeting got my order all wrong employees were arguing with their co workers I do NOT! Recommend this Dunkin’ Donuts the Starbucks next door is a lot better than that environment but wbk.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Sanford, FL?

Dunkin' Sanford is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer drive-thru and delivery services?

Yes, this Dunkin' location has a drive-thru and offers both curbside pickup and delivery services.