Dunkin'

3.3
1275 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sanford, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4510 W State Road 46, Sanford, FL
32771, United States

Hours

Reviews

3.3
1,275 reviews
5 stars
504
4 stars
190
3 stars
108
2 stars
98
1 star
375

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including cold or improperly prepared items, and unsanitary practices.

Customer Experience

Customers expressed frustration over lack of acknowledgment and poor customer service etiquette from staff.

Management Issues

Several reviews indicated a need for better management and training to improve service and staff attitudes.
  • NU
    Nyia Underwood
    Jan 4, 2026
    1.0
    This location has got to be one of the worse Dunkin’ locations in central Florida.. the amount of times they have consistently messed up a basic order is unbelievable. I stopped coming to this particular Location due to consistent frustration over how bad the service is., I finally decided to give them another shot after a year of avoiding this location and nothing has changed. They messed up my order and served me burnt food. I can’t make this up. Why is the service so atrocious at this location?. Does Anyone in corporate care to fix these issues??
  • MS
    Marcus Scott
    Dec 24, 2025
    1.0
    Made me pull around to the front of the building for drive through. Took forever
  • TT
    Tori
    Dec 20, 2025
    1.0
    My sandwich was burnt and it looked like someone sat on it. I ordered hash browns and the bag wasn’t filled all the way there was only 5 and they were undercooked. Never going there again.
  • MB
    Maricelli Barreto
    Dec 13, 2025
    1.0
    I gave them a 1 star because it doesn’t give you the option to give them 0 star. The service is horrible, they always mess up my order. Several times I ordered a Hot Cocoa with whipped cream and they give me a Hot Coffee with whipped cream. How hard can this be. Staff there is rude and if you go inside the store they ignore you until you speak up loud. If you go through the drive through it takes for ever for them to take the order and they never greet you with a good morning and when you go to the window they basically give you the drink without acknowledging you. There is only a guy there that is nice but still he messes up the orders. Avoid this store.
  • BM
    Byron Morales
    Dec 7, 2025
    1.0
    Been to this location a couple of times and always is a Terrible service disrespectful and didn’t get the order right the coffee taste like water and no good manners was given towards customers. And Also store was not busy with 4 employees talking to each other and making customers waiting for no reason, try and avoid this location poor customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Sanford, FL?

Dunkin' in Sanford, FL is open daily from 4:00 AM to 8:30 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.