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Chipotle Mexican Grill

3.7
(234 reviews)

Business Details

3715 S Orlando Dr, Sanford, FL
32773, United States
(689) 300-5977

About

Mexican Restaurant
Chipotle East Sanford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3715 S Orlando Dr, Sanford, FL
32773, United States

Hours

Reviews

3.7
234 reviews
5 stars
121
4 stars
32
3 stars
15
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including stale ingredients and poorly prepared dishes.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers noted cleanliness issues, particularly with food preparation areas and dining spaces.

Staff Attitude

Several reviews mentioned staff appearing disinterested or unhappy, impacting the overall dining experience.
  • RR
    Rich Reyes
    Feb 19, 2026
    1.0
    I was the first person in line today for lunch. I noticed that the beans in particular were not made fresh. They look like they were from the day before and there was a line where the beans previously dried 2 inches from where the beans actually were. This is an indication that these beans were not from today. Additionally, there was a piece of Brillo approximately 3 inches long in my chicken, which I was eating, and the Brillo was in my mouth when I found it. Another indication that the chicken was not fresh because you’re not scrubbing with a Brillo pad a steel Brillo pad while food is on the line and was just made to be served. It’s obvious the food they were serving was not made this morning. The manager is not that good of a liar because I didn’t believe a word that she said, but she lied right to my face and told me everything was made fresh today. I most likely ingested cleaning chemicals also from last nights food. I was strongly encourage people not to come here. And the problem is from the leadership on down. Food is not fresh at all. It’s easy to do the right thing but these people do not have a good heart doing the right thing is just not in them. Telling the truth is just something that they’re not good at.
  • MB
    Max Butler
    Feb 11, 2026
    5.0
    Shania was incredibly kind and made my day with her wonderful customer service
  • PP
    Pracy Pittman
    Feb 10, 2026
    1.0
    I found hair in my corn and it was not the corn. The portions are too small for the amount of money that you pay for
  • SD
    Sarath Dabbara
    Jan 21, 2026
    1.0
    I ordered a burrito bowl. It was a pick up order and it came out way too salty.. ended up throwing the whole bowl.
  • MS
    Monica Smith
    Jan 15, 2026
    1.0
    Fr the worst chipotle, they’re always out of everything and I stg they never have chips. The girl said straight face “ I just work here” which is lowkey hilarious but why are they all so miserable, is it management?

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill East Sanford serve?

Chipotle serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill East Sanford located?

It is located at 3715 S Orlando Dr, Seminole, Sanford, FL 32773, USA.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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