Chipotle East Sanford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor customer service, including rude staff and unresolved complaints.
Food Quality
Inconsistent food quality was noted, with complaints about stale ingredients, undercooked rice, and missing items in orders.
Order Fulfillment
Frequent issues with incomplete orders and long wait times were highlighted, particularly for online and drive-thru orders.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including poor attitudes and lack of engagement with customers.
Cleanliness
Some customers appreciated the cleanliness of the location, while others reported dirty tables and unsanitary conditions.
ST
Sm00th Top77
Nov 16, 2025
5.0
Guarantee delicious every time!
JP
Justin Phillips
Nov 11, 2025
5.0
This is one of my favorite places to get lunch!!! Always delicious and filling, for a great price! I personally enjoy the steak bowl and recently tried the new steak option called Carne Asada, it did not disappoint!!!
DC
David Combs
Oct 29, 2025
5.0
My favorite chipotle
SC
Suzi C
Oct 23, 2025
1.0
I ordered a burrito bowl last month and picked up through the drive through. When I got back to work, there was so much sour cream I could not eat it. It was literally swimming in sour cream. I have tried to contact Chipotle through FB and their website. I still have not gotten anywhere about a refund or at least a replacement burrito bowl. I mean I paid $20 for something that was inedible. Horrible customer service. I will never go back to Chipotle again.
NG
Nicholas Girka
Oct 19, 2025
1.0
Whomever decided to not allow someone to order a quesdilla should be fired. 10 plus years no problem. But now when I walk into a Chipotle I can't order food on the menu. Great job corporate!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill East Sanford serve?
Chipotle serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill East Sanford located?
It is located at 3715 S Orlando Dr, Seminole, Sanford, FL 32773, USA.
What are the opening hours of Chipotle Mexican Grill East Sanford?
Chipotle East Sanford is open every day from 10:45 AM to 11:00 PM.
Can I order Chipotle Mexican Grill East Sanford's food online?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on Apple App Store.
How can I contact Chipotle Mexican Grill East Sanford by phone or email?
You can call them at +1 689-300-5977 or email FL.4152.EastSanford@chipotle.com for inquiries.
Does Chipotle Mexican Grill East Sanford have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Are there other Chipotle locations nearby East Sanford?
Yes, there is another Chipotle Mexican Grill nearby as noted in the local area listings.
What other food options are close to Chipotle Mexican Grill East Sanford?
Nearby food options include Tropical Smoothie Cafe, Subway, Wendy's, KFC, Ichigo Ichie Buffet, Arby's, Sonny's BBQ, and Domino's Pizza, offering a variety of cuisines.
Where can I do some shopping near Chipotle Mexican Grill East Sanford?
Nearby shopping options include AT&T stores, GameStop, Ross Dress for Less, Dollar Tree, Sally Beauty, Habitat for Humanity ReStore Sanford, Shoe Land, and Rainbow Shops.
Are there any nearby services that can help me with financial or mailing needs?
Yes, Wells Fargo Bank, H&R Block, and The UPS Store are located close to Chipotle East Sanford for banking, tax services, and courier needs, respectively.