Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle West Sanford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.4
185 reviews
5 stars
46
4 stars
14
3 stars
10
2 stars
14
1 star
101
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about consistently small portion sizes, often feeling shortchanged for the price paid.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
Several customers reported issues with food quality, including undercooked items, stale chips, and overall inconsistency in taste.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff attitudes and operational inefficiencies.
JW
Josh Reyelts (Top Dog Pressure Washing)
Feb 19, 2026
5.0
HUGE shoutout to Ms. Schemetta Taylor! Every time I come in here no matter what time or day it is, she is always so wonderful and brings all the smiles you can ask for. Her crew is always on it and quick to service. 5 stars!
AG
Asia G
Feb 16, 2026
1.0
They deleted my review. Every time I came here The food was always undercooked With small proportions, and the staff is always rude, even asking them for dressing sets them off. Very concerning and erratic behavior. If you don’t want bad reviews, don’t remove the reviews, remove the rude workers who cause the constant bad Reviews!!!
TR
Tasha Roundtree
Feb 12, 2026
1.0
My rice is hard, food was not enjoyable at all. Barely any black beans on a veggie bowl. Waste of time and money!!
JN
Joseph NeSmith
Feb 8, 2026
4.0
This Chipotle location gets a lot of hate. I have not had a terrible experience since the very early days of it opening. The staff has always been pleasant and the food always ready when I order ahead. This isn't a bad Chipotle anymore.
BR
Bruce Randall
Jan 23, 2026
5.0
X was so helpful and attentive! This restaurant is one of the better ones!