Chipotle West Sanford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and dismissive behavior from staff, leading to a poor customer experience.
Portion Sizes
Many customers complained about consistently small portion sizes, often feeling shortchanged compared to other locations.
Food Quality
Feedback indicated inconsistent food quality, with reports of bland flavors, stale chips, and even food safety concerns.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff training and overall organization.
Closing Hours
Customers expressed frustration over early closing times and unavailability of menu items well before closing hours.
DM
Danielle Mosilot
6 days ago
1.0
Staff is plainly rude. Woman rolled her eyes at me when I asked for a salad dressing. I drive the extra 10 minutes past this one to go to the Chipotle close to Petco. And I live 3 minutes from here. Disappointed.
WM
Wiliam Masters
Nov 13, 2025
1.0
I don’t even write reviews. Dude gave me double chicken on accident. Manager saw, I said it’s fine, but since I wasn’t going to pay for double, he made the employee throw it all in the trash. Made a full new bowl with a terribly small amount of chicken after trashing a bowl with double. Its like they’re trying to give customers a bad experience
JF
Justin Frost
Nov 13, 2025
1.0
The customer service here is absolutely horrendous. They try to give A half a spoonful of protein on the rice bowl, but then watch them almost give a full spoonful and a half on a burrito is absolutely ridiculous. When confronted the The male employee today he said that’s 4 ounces and you get what you get. And this is why the store is not busy and generate the revenue that the other storage generate.
JJ
Jake
Oct 31, 2025
1.0
If you’re a white Male do not go to this location. I hate bringing race into the conversation but the attitude and the service that the assembly worker gave to me was the worst. Giving me half portions of all the ingredients for a $12 burrito that had the fillings of a taco. I know it’s a crap job but you should still take some pride in the work you do.
MC
Maggie Clark
Oct 30, 2025
1.0
Tonight I was given wrong item. There mistake I forgot purse so I didn't have credit card only cash. When I went back up girl was rude and when I told her I would not be back - she said good Maggie clark
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill West Sanford located?
Chipotle Mexican Grill West Sanford is located at 277 High Water Ln, Seminole, Sanford, FL 32771, USA.
What are the operating hours for Chipotle Mexican Grill West Sanford?
Chipotle Mexican Grill West Sanford is open daily from 10:45 AM to 11:00 PM.
What kind of food can I expect at Chipotle Mexican Grill West Sanford?
Chipotle offers customizable fast-casual Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
How can I order food from Chipotle Mexican Grill West Sanford online?
You can order online through their official order website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Does Chipotle West Sanford have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What is the main phone number to contact Chipotle West Sanford?
You can reach Chipotle West Sanford at +1 321-257-2460.
Are there any nearby coffee shops where I can grab a drink before or after eating at Chipotle West Sanford?
Yes, nearby Starbucks is a convenient option for coffee and drinks before or after your meal at Chipotle West Sanford.
What other fast food options are close to Chipotle Mexican Grill West Sanford?
Chick-fil-A is located nearby as another fast food choice if you want a different type of cuisine.
Are there any medical facilities near Chipotle West Sanford in case of emergencies?
Yes, nearby medical centers and urgent care clinics include CareNow Urgent Care - Sanford and MD Now Urgent Care - Sanford for your healthcare needs.
Can I visit any nearby attractions or residential areas around Chipotle West Sanford?
Nearby you can find residential communities like Broadstone Viridian and Terracina at Lake Forest, as well as landmarks such as Viridian Reserve.