Chipotle Mexican Grill

2.4
167 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle West Sanford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
277 High Water Ln, Sanford, FL
32771, United States

Hours

Reviews

2.4
167 reviews
5 stars
41
4 stars
10
3 stars
10
2 stars
14
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, leading to a poor customer experience.

Portion Sizes

Many customers complained about consistently small portion sizes, often feeling shortchanged compared to other locations.

Food Quality

Feedback indicated inconsistent food quality, with reports of bland flavors, stale chips, and even food safety concerns.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about staff training and overall organization.

Closing Hours

Customers expressed frustration over early closing times and unavailability of menu items well before closing hours.
  • DM
    Danielle Mosilot
    6 days ago
    1.0
    Staff is plainly rude. Woman rolled her eyes at me when I asked for a salad dressing. I drive the extra 10 minutes past this one to go to the Chipotle close to Petco. And I live 3 minutes from here. Disappointed.
  • WM
    Wiliam Masters
    Nov 13, 2025
    1.0
    I don’t even write reviews. Dude gave me double chicken on accident. Manager saw, I said it’s fine, but since I wasn’t going to pay for double, he made the employee throw it all in the trash. Made a full new bowl with a terribly small amount of chicken after trashing a bowl with double. Its like they’re trying to give customers a bad experience
  • JF
    Justin Frost
    Nov 13, 2025
    1.0
    The customer service here is absolutely horrendous. They try to give A half a spoonful of protein on the rice bowl, but then watch them almost give a full spoonful and a half on a burrito is absolutely ridiculous. When confronted the The male employee today he said that’s 4 ounces and you get what you get. And this is why the store is not busy and generate the revenue that the other storage generate.
  • JJ
    Jake
    Oct 31, 2025
    1.0
    If you’re a white Male do not go to this location. I hate bringing race into the conversation but the attitude and the service that the assembly worker gave to me was the worst. Giving me half portions of all the ingredients for a $12 burrito that had the fillings of a taco. I know it’s a crap job but you should still take some pride in the work you do.
  • MC
    Maggie Clark
    Oct 30, 2025
    1.0
    Tonight I was given wrong item. There mistake I forgot purse so I didn't have credit card only cash. When I went back up girl was rude and when I told her I would not be back - she said good Maggie clark

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill West Sanford located?

Chipotle Mexican Grill West Sanford is located at 277 High Water Ln, Seminole, Sanford, FL 32771, USA.

What are the operating hours for Chipotle Mexican Grill West Sanford?

Chipotle Mexican Grill West Sanford is open daily from 10:45 AM to 11:00 PM.