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Brand Certified

Chipotle Mexican Grill

2.4
(185 reviews)

Business Details

277 High Water Ln, Sanford, FL
32771, United States
(321) 257-2460

About

Fast Food RestaurantMexican Restaurant
Chipotle West Sanford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
277 High Water Ln, Sanford, FL
32771, United States

Hours

Reviews

2.4
185 reviews
5 stars
46
4 stars
14
3 stars
10
2 stars
14
1 star
101

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about consistently small portion sizes, often feeling shortchanged for the price paid.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Several customers reported issues with food quality, including undercooked items, stale chips, and overall inconsistency in taste.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff attitudes and operational inefficiencies.
  • JW
    Josh Reyelts (Top Dog Pressure Washing)
    Feb 19, 2026
    5.0
    HUGE shoutout to Ms. Schemetta Taylor! Every time I come in here no matter what time or day it is, she is always so wonderful and brings all the smiles you can ask for. Her crew is always on it and quick to service. 5 stars!
  • AG
    Asia G
    Feb 16, 2026
    1.0
    They deleted my review. Every time I came here The food was always undercooked With small proportions, and the staff is always rude, even asking them for dressing sets them off. Very concerning and erratic behavior. If you don’t want bad reviews, don’t remove the reviews, remove the rude workers who cause the constant bad Reviews!!!
  • TR
    Tasha Roundtree
    Feb 12, 2026
    1.0
    My rice is hard, food was not enjoyable at all. Barely any black beans on a veggie bowl. Waste of time and money!!
  • JN
    Joseph NeSmith
    Feb 8, 2026
    4.0
    This Chipotle location gets a lot of hate. I have not had a terrible experience since the very early days of it opening. The staff has always been pleasant and the food always ready when I order ahead. This isn't a bad Chipotle anymore.
  • BR
    Bruce Randall
    Jan 23, 2026
    5.0
    X was so helpful and attentive! This restaurant is one of the better ones!

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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