Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Sanford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
4.0
1,064 reviews
5 stars
559
4 stars
231
3 stars
88
2 stars
58
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and poor management.
Food Quality
Many customers express dissatisfaction with food quality, citing issues like small portions, stale ingredients, and food contamination.
Cleanliness
Several reviews mention cleanliness issues, including dirty dining areas and overflowing trash cans.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Atmosphere
The atmosphere is noted to be chaotic at times, with some customers finding the greeting policy intrusive and the overall dining experience affected by noise and disorganization.
NG
Nathalia Gonzales
Feb 24, 2026
5.0
Omar was amazing phenomenal customer service super awesome I always say chipotle is missing friendly ppl but Omar was great every chipotle needs a Omar!
AR
Alaina Ramoutar
Feb 24, 2026
5.0
I enjoyed the burrito a lot more than I expected. It was also a very decent portion size. Service was quick and friendly and there's decent parking.
KP
Kyle Pezzi
Feb 7, 2026
5.0
There is an employee here who puts more effort into food preparation than anyone I’ve seen at Chipotle, putting proper time and effort into portioning and avoiding messes and also preparing food with structure and symmetry. She deserves recognition for her effort and I can tell she has a bright future ahead.
CW
Courtney Webb
Feb 6, 2026
3.0
Did an online order. They forgot the black beans. Slow down read the ticket twice make sure you’re not forgetting anything. Those are the best item on the menu, I’m sad they were forgotten.
PC
Paper Chasing
Jan 13, 2026
2.0
I ordered for pickup at 7pm via the app because there was a free double protein deal. I got there about 715 and my order wasn’t on the pickup shelves. While people were getting rung up, I watched a guy by the I guess pickup food prep station with one glove on one hand and no glove on the other, The hand with no glove grabbed a queso cup and the other ladled in queso…not sure that’s how it’s done but whatever. I finally talk to the cashier and my order wasn’t sitting there next to Mr. Queso hand. When I finally start eating, 3 bites of the chicken were inedible. Two of them either had bone or hard cartilage which would’ve been great to swallow. That pretty much turned me off from wanting to eat anymore of it. Also, I didn’t notice what I would consider double protein as it seemed to be maybe a piece or two more than normal. Overall a crappy experience.