Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!
Many customers reported poor food quality, including undercooked or overly salted items, and dissatisfaction with portion sizes.
Customer Service
While some reviews praised friendly staff, numerous complaints highlighted rude service and lack of proper customer care.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and equipment.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders and poor handling of complaints.
Pricing
Customers expressed dissatisfaction with high prices relative to the quality of food received.
EC
Eric Caban
3 days ago
5.0
Good food
RC
Robin Coyne
5 days ago
5.0
Great food and great staff
SS
Sara Staats
Jan 3, 2026
1.0
Burnt disgusting boneless wings, soggy old fries, 3 combos over 60 dollars. Called store to request new food, rude woman says store is closed (after answering the phone), and doesn't allow me to express my concerns, just says you can call tomorrow
JK
John Kanash
Dec 28, 2025
1.0
First off, you can't expect much from Charleys, but you don't even get that low quality. 40 bucks for two regular cheese steaks? oh yes.
Extra cheese on a 3 cheese bacon? they are gonna charge you 8 dollars, EIGHT DOLLARS with a straight face because technially it's three different cheeses. We barely got cheese with our double cheese. They slather it in mayo, and I do not think they cook the meat fresh. I think it was grabbed out of a bag like Subway does.
This is horrible. I felt sick. Got ripped off and that's just on the way in. After the food, it was even worse. I had to eat/drink something else to get the taste out of my mouth.
DS
donald slade
Dec 27, 2025
5.0
Friendly staff great pricing, also one of the few places that still give a military discount.
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours of Charleys Cheesesteaks for dining in?
Charleys Cheesesteaks is open daily from 10:00 AM to 9:00 PM for dine-in service.
Does Charleys Cheesesteaks offer pickup service?
Yes, pickup service is available every day from 10:00 AM to 9:00 PM.
Is delivery service available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not offer delivery service.
Can I order takeout at Charleys Cheesesteaks?
Takeout is not available at this location.
Does Charleys Cheesesteaks have a drive-through?
No, Charleys Cheesesteaks does not have a drive-through service.
What types of payment does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, Visa, debit cards, credit cards, and mobile NFC payments.
Is Charleys Cheesesteaks family-friendly and accessible?
Yes, they welcome families and children and offer wheelchair accessible entrance, parking, seating, and restrooms.
What are some nearby places I can visit before or after dining at Charleys Cheesesteaks?
You can visit Walmart for shopping or groceries, McDonald's for fast food, or Regal Nails for beauty services nearby.
How can nearby Walmart be helpful when visiting Charleys Cheesesteaks?
Walmart offers a wide selection of shopping and grocery options, so you can conveniently shop before or after enjoying your meal at Charleys Cheesesteaks.
Are there other food options close to Charleys Cheesesteaks at Rinehart Rd?
Yes, nearby options include McDonald's for burgers and coffee, Smoothie King for smoothies and juices, and Wetzel's Pretzels for snacks.