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Dunkin'

3.7
(425 reviews)

Business Details

(727) 954-4493
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saint Petersburg, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6325 9th St N, Saint Petersburg, FL
33702, United States

Hours

Reviews

3.7
425 reviews
5 stars
209
4 stars
66
3 stars
39
2 stars
22
1 star
89

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru, with long waits reported.

Staff Behavior

Feedback indicated inconsistent staff behavior, with some employees being friendly and helpful, while others were rude or unprofessional.

Cleanliness and Quality

Several customers noted cleanliness issues and inconsistent food quality, including stale donuts and improperly cooked items.

Management Issues

Reviews pointed to poor management practices, including staff training and inventory management, contributing to a negative customer experience.
  • VM
    Vanessa Martinez
    Jan 31, 2026
    3.0
    This is like the fourth time I've come to Dunkin' Donuts and ordered a chocolate almond milk drink, and they made it with whole milk. So, if I had a bigger problem than lactose intolerance, these people would kill me for not giving me what I asked for. Do they think people ask for a specific type of milk for no reason? What a lack of respect and consideration, and terrible service. It's deceptive, without knowing what being allergic or lactose intolerant can do to someone. Thank God I was in the bathroom, otherwise, I would have been so embarrassed. I think they should fire the employees who don't follow customer orders, because one of these days they'll get sued for not understanding why some people don't ask for cow's milk. Today 1/31/26 around 7:30 i order a cholate with almond milk and i find out that they didn't make it with almond milk after i have to run two time to the bathroom with pain and having diarrhea.
  • BW
    Brittany Warren
    Jan 27, 2026
    1.0
    This is the only location when I get a breakfast sandwich the bacon is always completely raw, barely cooked if that it’s disgusting and I’m pretty sure that’s against health code serving raw bacon!! Please discuss with your employees on the importance of cooking the bacon before putting it on the sandwich we the customers would appreciate it instead of wasting almost 5 dollars
  • AC
    Ashley Connors
    Jan 16, 2026
    5.0
    I went for the free cup with refresher purchase and everyone was so nice. The customer service was great and the doughnut was so yummy
  • KK
    Katherine Killian
    Jan 16, 2026
    1.0
    I walked in here and the manager was trying to jump me? There was a very nice girl in there otherwise very aggressive place. Congratulations you hurt my feelings
  • EF
    Emilly Foster
    Dec 24, 2025
    1.0
    This is the worst Dunkin in the area. They cannot get an order right. My husband goes every weekend to get me breakfast and they always mess it up. I go to many Dunkin's myself during the week mornings on my way to work, like on US19 and Gandy in Pinellas is great. But this one in St. Pete is terrible. The staff seem friendly enough but it really is a downer to have to pause and deal with a messed up order not once but every time!

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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