Chipotle Mexican Grill

3.9
1455 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle 4th Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
780 4th St N, Saint Petersburg, FL
33701, United States

Hours

Reviews

3.9
1,455 reviews
5 stars
756
4 stars
287
3 stars
110
2 stars
73
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes, claiming they were often shorted on food and charged extra for additional portions.

Cleanliness

Several reviews pointed out the unsanitary conditions of the restaurant, with dirty counters and tables, leading to concerns about food safety.

Food Quality

Feedback on food quality was mixed, with some praising the freshness and taste, while others reported undercooked ingredients and stale items.

Management Issues

Customers noted a lack of effective management, with reports of understaffing, disorganization, and staff arguing in front of customers.
  • AS
    Anamarin Saengthawee
    3 days ago
    1.0
    Bad customer service. The lady with the red hair was quite rude. Their system was down, so we couldn’t make a payment, but we waited patiently. She kept telling us to order online, which I already did and paid for but I put the wrong location . the end, they gave us a free bowl, but made it seem like the issue was our fault. I would never go back.
  • JJ
    Jay Jay
    5 days ago
    1.0
    Avoid this location. Employee admitted to giving our pickup order to someone else and refused to remake the order or reprint the ticket. Zero accountability or customer service.
  • TK
    tracy Kemp
    Dec 31, 2025
    5.0
    Placed an order for the BYO catering. It doesn’t give you the option to select no beans so I tried to call and was sent to a bunch of AI recordings with no help. I don’t eat beans and didn’t want them to go to waste. I think her name was Amber on 12/31 around 1pm, she reached out to me and helped with my order. Very helpful and very friendly!!! Wish it had been easier to get ahold of a person but very glad she called. Thank you again Amber have a blessed year!
  • DW
    Devon Watson
    Dec 20, 2025
    1.0
    Brought dinner from this location last night at 9:00 p.m. & was shorted on my portions. The server literally gave me small portions. The server didn’t give me scoop full or spoonful portions at all. Instead he insisted to give me small portions from the side of the spoon. When I asked why is he being short with the portions he looked at me & didn’t say a word nor did he even try to fix the problem. From the protein to the other toppings I was shorted as you can see in the photo. Im highly disappointed & dissatisfied with that service for real.
  • ND
    Nicholas DEVINCENZO
    Dec 18, 2025
    1.0
    This is the dirtiest chipotle I've ever been to. The woman who made my bowl was extremely nice. But this location is going to get someone sick. They NEVER clean the line, they slide peoples burritos right through a slop of sour cream lettuce and corn,ive had to ask them on 4 separate occasions to PLEASE clean the counter before sliding peoples food through it. Look at all the bad reviews and clearly fake 5 star reviews. Im calling corporate, this place is gross

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 780 4th St N serve?

Chipotle serves fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill on 4th Street?

The restaurant is open daily from 10:45 AM to 11:59 PM.