Chipotle Mexican Grill

Reviews

• CA

  Christina Armenti

  1 day ago
  5.0
  Clean friendly location! Julius was so kind and helpful and provided amazing customer service! Please recognize her because there was a very rude person in front of me and I can’t believe how professional she handled the situation. She is wonderful!
• AO

  Aly Ortega

  Apr 2, 2026
  1.0
  I went to chipotle today hoping to have a nice meal, scan for my points, and go home and relax after work. the quality of the guac id absolutely disgusting and i dont know how the feel ok serving it to people and charging three dollars when it is brown and looks days old. i didnt complain because things happen. but when i got up to front, i asked the girl three times if she scanned my bar code for my points and she said yes, which was completely false as i didnt get the points and she didnt even give me my receipt so i could scan for my points that way and unable to make a complaint on my app. very disappointed with this chipotle and i hope this gets fixed.
• PS

  Paul Smith

  Mar 18, 2026
  1.0
  Store is very dirty and there is always a long wait to pick up an order. I rarely get to wait at the other Chipotle up the street and is usually a lot cleaner.
• TC

  Tom Coffeen

  Mar 12, 2026
  1.0
  Grey shirt “Anamarie” or “Analise” which ever her name was working Thursday March 12th at 12:26 noon DENIED ME RECIEVING MY ORDER which was ordered last night at 9:18pm and was not able pick up. I was instructed by Chipotle customer service to bring my proof of purchase with me to pick up my item today. I am an overnight nurse working 12 hour shifts and accidently ordered to the wrong location (4th St N is about 25 minutes away from my facility). I contacted customer service number (as you are completely unable to speak with a team member in store nor are they able to route you to the instore phone line) and I was instructed that I would be able to pick up the items today. As a paying customer it does not make ANY SENSE why I would be denied to pick up the items I have paid for and was instructed to by the customer service number line which I have a 4 minute screenshot conversation with them. Analise said regardless of what customer service told me she was “not making my order”. I didn't know was supposed to wire tap and record customer service phone calls for proof but I would not lie about a $15 chipotle bowl when I am a registered nurse I promise smh As the “Annalise” team member with the grey polo said “she has never heard of that” and I should “request a refund if I want help” … when again I do not wish to wait to receive a refund. Nor would I like the hassle of contacting and providing receipts to then wait for a bank to release funds.. I would just like to pick up the items I purchased. Horrible customer service and again as a customer who paid for their items I am not asking for any additional “freebies” or perks. I was only asking to pick up my items that I paid for. I will be contacting chipotle corporate offices for an official complaint against the treatment I received and denial of receiving my goods as paid for.
• CC

  Connor

  Mar 7, 2026
  1.0
  This place is gross, the guy making the food on the line had grease stains all over his clear gloves indicating he hasn't changed them in hours or all day. Then I looked back to a cook standing over the food in the back picking her nose. Nice.

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