Location.com logo
Brand Certified

Chipotle Mexican Grill

2.8
(175 reviews)

About

Mexican Restaurant
Chipotle Beachwalk is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
385 Beachwalk Shore Dr, Saint Johns, FL
32259, United States

Hours

Reviews

2.8
175 reviews
5 stars
60
4 stars
10
3 stars
9
2 stars
22
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, indicating a significant problem with service quality.

Food Quality

While some customers praised the food, many others complained about inconsistent portion sizes, stale chips, and poorly prepared items.

Staffing Problems

Reviews highlighted that the location is often understaffed, leading to overwhelmed employees and poor customer service experiences.

Cleanliness

Several reviews noted that the dining area was not well-maintained, with dirty tables and unclean food stations.
  • BT
    Bryttany Torres
    2 days ago
    3.0
    I feel like the quality and care is not there… like what kind of burrito is this?
  • SW
    Serge Wong
    Feb 18, 2026
    5.0
    New location that is clean and had good service. It's Chipotle so it's not the cheapest.
  • YA
    Yathi Akkineni
    Feb 17, 2026
    1.0
    Staff require a lot of training. I could see food spilling for every single bowl that is being prepared. Looks as if the person is trying to deliberately throw food into the bowl. Probably one of the messiest counters I have seen with food items getting mixed with each other.
  • TD
    T D
    Feb 17, 2026
    1.0
    We won’t eat here again because none of us enjoyed the four meals we bought for $50. The chicken was mushy so it tasted gross. My 11 year old son was having trouble chewing the food so he pulled something out of his mouth. Turns out an employee cut the corner off of a plastic back and mixed it into the food. Picture attached. I didn’t feel like waiting in line to complain so we just threw it all away and left.
  • MH
    Mike Hancho
    Feb 4, 2026
    2.0
    My guys, y’all gotta be kidding me. This was a $13 chicken salad? Tried to call the store since this was a to-go order, but was sent to some call center. I got a bogo, but was still left hungry today. It had 5 pieces of lettuce. On a salad. 5. Pieces. Of. Lettuce. I blame front line managers. These large chains need to understand all the cool marketing in the world won’t fix employees who do stuff like this. Stop paying for Super Bowl adds and hire or train better supervisors.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: