Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, with long wait times for orders and issues with kiosks.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, and improperly prepared items.
Customer Service
Numerous complaints about rude or unhelpful staff, with some customers feeling ignored or mistreated.
Cleanliness
While some noted cleanliness, others reported dirty tables and unsanitary conditions.
Menu Issues
Customers expressed frustration over limited menu options and missing items from their orders.
CM
Cathy Meek
Dec 29, 2025
1.0
Would give ZERO stars, very poor service & all food was cold, waste of $29
MB
Melody Bishop
Dec 29, 2025
3.0
Fairly quickly with the food but it wasn't not to temp.
CA
Carlos Alberto Acevedo
Dec 26, 2025
1.0
Stopped at 9:30 PM and almost nothing on the menu was available. Staff handled food without gloves. The only items offered—chicken tenders and fries—were inedible due to bad taste and being clearly over-refried. Very disappointing experience. Everything was terrible. I absolutely do not recommend this place; they should close it down.
SP
sayrenis Perez
Dec 26, 2025
1.0
Unfortunately, my experience at this place was extremely disappointing. From the very beginning, the service was poor. The employee who took our order, Wilfredo C., told us that almost nothing on the menu was available, claiming they were close to closing time and did not want to continue serving customers. This attitude was unprofessional and made it clear they simply did not want to work.
The lack of hygiene was alarming. The staff handled food without gloves, talked over the food while preparing it, engaged in horseplay, and at one point were seen throwing fries into the trash because they were burned, clearly due to a lack of attention to their job.
As for the food, the quality was terrible. The chicken tenders looked like they had been fried more than 7 hours earlier—dry, hard, and with a stale, unpleasant taste. The fries had a very poor appearance and an even worse flavor. The order was so bad that we had to throw it away entirely.
It is unacceptable to pay for service and food under these conditions. I do not recommend this place at all, especially if you value hygiene, food quality, and basic professionalism.
DP
Dawn Pellow
Dec 21, 2025
1.0
Even though my order said it was done on the board I still had to wait 5 minutes to get it. They wouldn't give it to me until they were finished filling the other orders that said they were done before mine (obviously they weren't done). I was charged $1.39 for bacon on my burger but didn't get it. My burger was cold and it felt and tasted like it had been cooked a while ago and then barely warmed in the microwave and the bun was very stale.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open from 8:00 AM to 8:00 PM Monday through Thursday, and from 7:00 AM to 9:00 PM on Friday, Saturday, and Sunday.
Does this Wendy's location offer breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the website or mobile app.
Is delivery available at this Wendy's?
Delivery is available where offered. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location?
You can contact this Wendy's directly at (407) 910-2344 or call their customer care team at 888-624-8140. Feedback can also be submitted through their website or customer survey.
Where is this Wendy's located?
It is located at Florida Turnpike Milepost 229 inside the Canoe Creek Service Plaza in Saint Cloud, FL 34772.
Are there other food options near this Wendy's?
Yes, nearby you can find Villa Italian Kitchen (Italian pizza restaurant), Auntie Anne's (bakery and food stand), Dunkin' (coffee shop and bakery), Chicken Kitchen, Nathan's Famous Hot Dogs, and Nature's Table, offering various choices if you want a different meal before or after visiting Wendy's.
What amenities are available at the nearby Canoe Creek Service Plaza?
Canoe Creek Service Plaza provides parking and travel services, making it convenient for travelers to stop and enjoy meals or take a break. Wendy's is located within this plaza, along with other services like Canoe Creek Service Station and Sunshine Market.
Can I find entertainment attractions near this Wendy's?
Yes, SeaWorld Orlando, a popular amusement and water park, is located nearby. Visitors to Wendy's can plan a fun day out by grabbing a meal here before or after enjoying the park.
Does this Wendy's location offer a drive-thru and dine-in services?
Yes, this Wendy's location provides dine-in, drive-thru, takeout, and delivery services for your convenience.