Wendy's

3.6
1202 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
Florida Turnpike Milepost 229, Saint Cloud, FL
34772, United States

Hours

Reviews

3.6
1,202 reviews
5 stars
478
4 stars
243
3 stars
176
2 stars
92
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for orders and issues with kiosks.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, and improperly prepared items.

Customer Service

Numerous complaints about rude or unhelpful staff, with some customers feeling ignored or mistreated.

Cleanliness

While some noted cleanliness, others reported dirty tables and unsanitary conditions.

Menu Issues

Customers expressed frustration over limited menu options and missing items from their orders.
  • CM
    Cathy Meek
    Dec 29, 2025
    1.0
    Would give ZERO stars, very poor service & all food was cold, waste of $29
  • MB
    Melody Bishop
    Dec 29, 2025
    3.0
    Fairly quickly with the food but it wasn't not to temp.
  • CA
    Carlos Alberto Acevedo
    Dec 26, 2025
    1.0
    Stopped at 9:30 PM and almost nothing on the menu was available. Staff handled food without gloves. The only items offered—chicken tenders and fries—were inedible due to bad taste and being clearly over-refried. Very disappointing experience. Everything was terrible. I absolutely do not recommend this place; they should close it down.
  • SP
    sayrenis Perez
    Dec 26, 2025
    1.0
    Unfortunately, my experience at this place was extremely disappointing. From the very beginning, the service was poor. The employee who took our order, Wilfredo C., told us that almost nothing on the menu was available, claiming they were close to closing time and did not want to continue serving customers. This attitude was unprofessional and made it clear they simply did not want to work. The lack of hygiene was alarming. The staff handled food without gloves, talked over the food while preparing it, engaged in horseplay, and at one point were seen throwing fries into the trash because they were burned, clearly due to a lack of attention to their job. As for the food, the quality was terrible. The chicken tenders looked like they had been fried more than 7 hours earlier—dry, hard, and with a stale, unpleasant taste. The fries had a very poor appearance and an even worse flavor. The order was so bad that we had to throw it away entirely. It is unacceptable to pay for service and food under these conditions. I do not recommend this place at all, especially if you value hygiene, food quality, and basic professionalism.
  • DP
    Dawn Pellow
    Dec 21, 2025
    1.0
    Even though my order said it was done on the board I still had to wait 5 minutes to get it. They wouldn't give it to me until they were finished filling the other orders that said they were done before mine (obviously they weren't done). I was charged $1.39 for bacon on my burger but didn't get it. My burger was cold and it felt and tasted like it had been cooked a while ago and then barely warmed in the microwave and the bun was very stale.

Frequently Asked Questions About Wendy's

Is Canoe Creek Service Plaza Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at this Wendy's location?

The drive-thru is open from 8:00 AM to 8:00 PM Monday through Thursday, and from 7:00 AM to 9:00 PM on Friday, Saturday, and Sunday.