McDonald's

3.4
1313 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3344 Canoe Creek Rd, Saint Cloud, FL
34772, United States

Hours

Reviews

3.4
1,313 reviews
5 stars
490
4 stars
215
3 stars
191
2 stars
103
1 star
314

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, particularly during busy hours.

Food Quality

Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the overall quality.

Staff Behavior

There were complaints about rude or unhelpful staff, as well as instances of staff arguing in front of customers.

Cleanliness

While some customers noted cleanliness, others pointed out issues such as dirty bathrooms and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service during less busy times.
  • AS
    Anelisse Santiago
    5 days ago
    1.0
    Ordered 2 Bacon Buffalo Ranch deluxe through the drive thru, once i got home it did not have no sauce, isnt the whole point of the new sandwich? Dissatisfied is the least i could say
  • TD
    Taylor The Destroyer
    Nov 15, 2025
    1.0
    25 minutes, spent waiting in the drive-through after checking in a mobile order. General manager, Philip, could be seen and heard laughing about customer complaints. Customers previously complained to a team member about the wait time And lack of communication from McDonald’s Employees. When handed my order by the general manager, no explanation was provided as to why the wait time was so long and no apologies were given. The team member mentioned making everything fresh, but I don’t think 25 minutes in the drive thru fresh!
  • RD
    Rachel Diaz
    Nov 15, 2025
    1.0
    The overnight workers are disrespectful and we're taking their sweet time to make one order. When asked for better communication and the team member just shrugs it off. The manager Philip didn't apologize for the wait either.
  • WN
    Wyatt N
    Nov 1, 2025
    1.0
    Waited inside for 15 minutes for a black iced coffee that was never made. Then tried my luck with the drive thru which was a bad idea. How hard is it to make a black iced coffee. The blind leading the blind. Nobody cares. They just stand around and ignore you. It takes 20 seconds to pour an iced coffee and they couldn’t care less garbage employees and service. Never got my money back and it’s not worth even trying. If you can’t make a black coffee in 15 minutes then chances are you can’t open a cash register for a refund. Total incompetence and apathy.
  • DO
    Desi Olivera
    Oct 24, 2025
    1.0
    I try my best not to eat at this McDonald's. But every time I try to give them another shot, I'm disappointed. I ordered a double quarter pounder with cheese deluxe through uber eats and of when i open it of course there's something wrong again. It didn't look chunky like a double quarter pounder with cheese looks normally. I said to myself, oh, they gave me just a quarter pounder and not a double. But as I looked at it closer, they gave me 2 Big Mac thin burgers. I'm upset because that meal is expensive and I just got bamboozled again. By far the most inconsistent mcdonald's, i've ever ordered from.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3344 Canoe Creek Rd, Saint Cloud, FL?

McDonald's is open daily from 5:00 AM to midnight, with extended hours until 4:00 AM on Fridays and Saturdays, and open 24 hours on Saturdays.

When is the drive-thru at McDonald's open?

The drive-thru operates from 5:00 AM to midnight Sunday through Thursday, until 4:00 AM on Fridays, all day Saturday, and from 4:00 AM to midnight on Sundays.