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McDonald's

3.6
(2970 reviews)

Business Details

2800 13th St, Saint Cloud, FL
34769, United States
(407) 892-4198
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2800 13th St, Saint Cloud, FL
34769, United States

Hours

Reviews

3.6
2,970 reviews
5 stars
1,215
4 stars
567
3 stars
499
2 stars
209
1 star
480

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, with many expressing frustration over long wait times and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold items, stale products, and missing sauces, leading to disappointment.

Management Issues

There were multiple complaints about management practices, including poor treatment of employees and inconsistent service protocols.

Cleanliness

Some customers noted cleanliness issues, particularly during busy times, affecting their overall experience.

Positive Experiences

Despite the negative feedback, a few customers praised specific employees for excellent service and highlighted good food experiences.
  • MM
    Mario M
    5 days ago
    1.0
    My first and last time going here.Ordered a mc chicken meal and was not happy at all, the chicken was as hard as rubber fries were cold and it took them forever to make it will definitely not be going here ever again.
  • AL
    Alejandro Lopez
    6 days ago
    1.0
    Jamas pisare el lugar de Nuevo en mi vida es como si fuera un fantasma para ellos me ven pase 9 minutos parado ahi y no quieren atender creo que hay mejores lugares que este lugar
  • LL
    Lauren
    Feb 14, 2026
    1.0
    Came to the drive through and forgot to order 1 cheeseburger for my toddler. I asked if they could add it and I’ll pull up and the guy said no I had to come inside. I said I don’t want to leave my kids in the car seeing as it was also dark outside and he said he can’t do it. Yet during the day it’s ok for yall to have people pull up because you get timed. From now on I won’t be pulling up so yall can hand people behind me their order before mine when I was here first. Smh. I wasn’t born yesterday. Try that with somebody else.
  • MP
    Marco Polo
    Feb 4, 2026
    1.0
    They need SERIOUS help! 15min wait just for a mcchicken with cheese and they forgot the cheese lol. The chicken patty was old/hard and dry.
  • NR
    NOVA Repair
    Jan 30, 2026
    5.0
    I'm only leaving this review because Seth displayed exemplary customer service. McDonald's is McDonald's lol Good job Seth! Thank you for the lemonade!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Saint Cloud, FL?

McDonald's in Saint Cloud operates 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru open 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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