McDonald's

3.6
2928 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2800 13th St, Saint Cloud, FL
34769, United States

Hours

Reviews

3.6
2,928 reviews
5 stars
1,204
4 stars
557
3 stars
496
2 stars
207
1 star
464

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and missing items from their orders.

Management Concerns

Several reviews highlighted issues with management, particularly regarding disrespectful behavior towards employees and poor leadership.

Food Quality

Many customers expressed dissatisfaction with the quality of food, mentioning cold items and incorrect orders.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and excellent service.

Inconsistent Experience

Overall experiences varied widely, with some customers enjoying their visits while others reported significant issues.
  • GW
    Greg Walker
    Nov 16, 2025
    4.0
    Drive thru. Quick and easy
  • MD
    Mad Dawg
    Nov 12, 2025
    3.0
    I expecting more from a St. Cloud business. I went through the drive-thru for breakfast and the lady taking my order was very "short" with her attitude towards me. Then the man giving me my food had very little to say. I asked if my sauces were in the bag that I asked for and I got a look and a mumble. Found NO sauces for my burritos. Upon being handed my sauces it was obvious this seemed to have been a burden for the employee. I always say good morning and thank you and "take care" and I got nothing in return. VERY poor attitudes and these employees need some retraining on how to treat customers. Very disappointing with this location.
  • SM
    Sudeepta Matha
    Nov 8, 2025
    1.0
    literally waited for my THREE items (one was a water lol) for over 30 minutes. staff was also rude when we checked up on our order. she rolled her eyes and said “someone’s working on it” while we watched EVERYONE in the mcdonald’s get their order. i understand being exhausted but come on😭
  • SS
    Senar
    Nov 6, 2025
    1.0
    It was closed at 10:50 when I came , when it says 11:00 am , I can’t order my food right now , and I’m super hungry
  • SB
    Sherry Brennan
    Oct 23, 2025
    1.0
    There’s a manager named Marie that constantly yells at the employees making food. she made one cry and I had to leave didn’t even order food.I wanted to give her a piece of my mind.This work environment is extremely unhealthy and extremely unprofessional. This manger should be ashamed of herself for treating people this way…

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Saint Cloud, FL?

McDonald's in Saint Cloud operates 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru open 24/7.