McDonald's

3.5
1132 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4860 E Irlo Bronson Memorial Highway, Saint Cloud, FL
34769, United States

Hours

Reviews

3.5
1,132 reviews
5 stars
500
4 stars
170
3 stars
146
2 stars
81
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, particularly during late hours, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail, especially with mobile and drive-thru orders.

Speed of Service

While some customers praised quick service, numerous complaints indicated long wait times, particularly during busy hours.

Food Quality

Feedback varied on food quality, with some customers receiving cold or improperly cooked items, while others enjoyed fresh and hot meals.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.
  • AG
    Amanda Garcia
    Nov 15, 2025
    1.0
    Ordered at kiosk, a 6 piece chicken nugget and small fry took 30 minutes. No one at the register to administer a refund. Only saving grace was that the food was fresh 😅
  • LP
    Liliana perea
    Nov 9, 2025
    5.0
    Mi hija ama McDonald’s para segura por mi hija
  • VC
    VR Campbell
    Nov 7, 2025
    5.0
    I don’t know who was baking the pies on the night of November 7 but they need to keep doing it! But y’all need to fill up the cups a little bit more with fries, cause we got skimped
  • LJ
    luis joel
    Nov 7, 2025
    1.0
    ⭐ 1-Star Review This McDonald’s is absolutely disappointing. The place was dirty — tables not wiped, trash overflowing, and the floor sticky. My order was wrong, and when I went to the counter just to ask for my sauces, I stood there for 10–15 minutes while employees and even managers walked by without acknowledging me. When my food was finally ready, nobody called it out or let me know. The manager was loudly joking and yelling with the staff instead of helping customers. The whole environment felt chaotic and unprofessional. You can hear other customers sitting down complaining about their orders. This location is completely mismanaged and unpleasant to visit. Definitely won’t be coming back.
  • YD
    Yorjany Diaz
    Nov 4, 2025
    1.0
    No atienden con educación al público no lo recomiendo a nadie que compren ahí muy mala la experiencia discriminación por no hablar inglés

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

When is the drive-thru at this McDonald's open?

The drive-thru is open 24/7, every day of the week.