Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Details
Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
McDonald's
4860 E Irlo Bronson Memorial Highway, Saint Cloud, FL
Customers frequently reported poor service, including long wait times, rude staff, and unacknowledged orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.
Food Quality
Several customers experienced problems with food quality, such as cold or improperly cooked items.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions reported by multiple customers.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendly service and expressed satisfaction with their meals.
NR
Nick Repko
1 day ago
1.0
This is the worst McDonald's in town. As a doordash driver, they have the absolute worst service and refuse to even interact with anyone in the front for over 10 mins. They don't even greet anyone. They just stare at you
BC
Brian Cohen
2 days ago
1.0
They gave away an Uber order to the wrong person and when I came to pick it up the manager Jayden lost her mind, refused to do anything and threatened me. Absolutely disgusting!
DC
D C
Feb 19, 2026
2.0
This location is barely better than the one at Boggy Creek and Narcoossee (1 Star location over there) . 90% chance your order is wrong. Manager has very poor problem solving skills when things go sideways. Corporate should audit this location. Sad.
DV
Dinora Velazquez
Feb 15, 2026
1.0
I had a very uncomfortable experience at this location due to the manager’s behavior. The situation escalated quickly and could have been handled with much more professionalism and composure. Customers deserve to be treated with respect, regardless of circumstances. I hope corporate leadership reviews how situations like this are managed in the future.
GG
Giulia G
Feb 2, 2026
1.0
Every time I come to this McDonald’s and ask for made-to-order fries, they reheat old fries by dumping them back into hot oil. That’s not “fresh.” It’s greasy, disgusting, and honestly misleading. If you can’t make fresh fries, just say that, but reheating old ones in oil is not acceptable.
Today was even worse. My drive-thru lane was moving slowly, so when the other lane advanced, I switched over. I sat there waiting with no response, even after saying “hello” multiple times. Then another car pulled into the lane I had originally been in after it moved up, and their order was taken immediately.
Meanwhile, the employee told me to hold on in the lane I was in. When the original lane I had started in moved forward, I switched back to that lane because a male employee was taking orders there. At that point, the same female employee intentionally moved over to that lane, took over, and told me to wait again, even though she had already made me wait in the other lane.
At that point, it was clear this was deliberate, not confusion, especially when they have cameras. I had already been waiting, and she actively repositioned herself to delay my order again instead of letting the other employee take it.
Between the poor food practices and the disrespectful service, this location consistently disappoints. I won’t be returning.