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McDonald's

3.5
(1181 reviews)

Business Details

(407) 498-0084
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4860 E Irlo Bronson Memorial Highway, Saint Cloud, FL
34769, United States

Hours

Reviews

3.5
1,181 reviews
5 stars
514
4 stars
180
3 stars
148
2 stars
82
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and unacknowledged orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.

Food Quality

Several customers experienced problems with food quality, such as cold or improperly cooked items.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions reported by multiple customers.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendly service and expressed satisfaction with their meals.
  • NR
    Nick Repko
    1 day ago
    1.0
    This is the worst McDonald's in town. As a doordash driver, they have the absolute worst service and refuse to even interact with anyone in the front for over 10 mins. They don't even greet anyone. They just stare at you
  • BC
    Brian Cohen
    2 days ago
    1.0
    They gave away an Uber order to the wrong person and when I came to pick it up the manager Jayden lost her mind, refused to do anything and threatened me. Absolutely disgusting!
  • DC
    D C
    Feb 19, 2026
    2.0
    This location is barely better than the one at Boggy Creek and Narcoossee (1 Star location over there) . 90% chance your order is wrong. Manager has very poor problem solving skills when things go sideways. Corporate should audit this location. Sad.
  • DV
    Dinora Velazquez
    Feb 15, 2026
    1.0
    I had a very uncomfortable experience at this location due to the manager’s behavior. The situation escalated quickly and could have been handled with much more professionalism and composure. Customers deserve to be treated with respect, regardless of circumstances. I hope corporate leadership reviews how situations like this are managed in the future.
  • GG
    Giulia G
    Feb 2, 2026
    1.0
    Every time I come to this McDonald’s and ask for made-to-order fries, they reheat old fries by dumping them back into hot oil. That’s not “fresh.” It’s greasy, disgusting, and honestly misleading. If you can’t make fresh fries, just say that, but reheating old ones in oil is not acceptable. Today was even worse. My drive-thru lane was moving slowly, so when the other lane advanced, I switched over. I sat there waiting with no response, even after saying “hello” multiple times. Then another car pulled into the lane I had originally been in after it moved up, and their order was taken immediately. Meanwhile, the employee told me to hold on in the lane I was in. When the original lane I had started in moved forward, I switched back to that lane because a male employee was taking orders there. At that point, the same female employee intentionally moved over to that lane, took over, and told me to wait again, even though she had already made me wait in the other lane. At that point, it was clear this was deliberate, not confusion, especially when they have cameras. I had already been waiting, and she actively repositioned herself to delay my order again instead of letting the other employee take it. Between the poor food practices and the disrespectful service, this location consistently disappoints. I won’t be returning.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

When is the drive-thru at this McDonald's open?

The drive-thru is open 24/7, every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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