Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Saint Cloud, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Wait Times
Many customers reported excessively long wait times, often exceeding 30 minutes, even when the store was not busy.
Food Quality
Several reviews mentioned poor food quality, including cold or burnt items, and incorrect orders.
Staffing Issues
Frequent mentions of being understaffed contributed to slow service and disorganization.
Kiosk Problems
Customers experienced issues with malfunctioning kiosks, leading to frustration and delays in placing orders.
HJ
Harold Johnston
Jan 17, 2026
1.0
Marco the very nasty Manger was called over to deal with another customer in front t of me .What ever the problem was he hastily and very rudely told me to use the kiosk. There and issue with there system. I wasn't able to complete my order so I was patiently waiting to order at the counter. Marco then brushed me aside and said next online use the counter kiosk and you'll be the next served as if I wasn't there. I told him he was very rude and asked his name. He rudely said Marco.Never asking me anything. Very rude and unprofessional
WZ
Woody Zee
Dec 16, 2025
2.0
Someone plz explain how store that is open 24hrs has a closed until 4am sign with doors locked.
Not to mention it's a rest area and now the bathrooms are locked up also. Come on Florida your starting to act like ILLINOIS.
PM
Paula Morra
Dec 15, 2025
1.0
There were 3 people there but it appeared that only one guy was actually working. I was the only one waiting for my food at that time. After some time passed, I inquired about my food, as it was taking a long time. The guy who was working asked what I ordered and I told him grilled cheese with bacon and egg, sausage and cheese croissant. He then turned to the curly headed boy and asked about my food. He said he was wrapping it up now. I didn’t open the bag til we were on the road. What a mistake. The croissant was burnt and the cheese wasn’t melted at all. The grilled cheese and bacon? It was a bacon and egg with syrup! (Is that even a thing?) $13 for 2 inedible sandwiches! All I can say is check your food. Especially if a curly headed kid is cooking!
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M G
Dec 12, 2025
1.0
Terrible customer service, order bagel bacon egg and cheese and croissant sausage and egg. Both sandwiches smelled like burnt and toxic metal burn 🤮 bagel hard and the egg inside dead cold. Never stopping there again. Waste of money.
TL
Theresa Leister
Dec 7, 2025
1.0
Run, don’t walk away! 30 minutes wait for 10 donut holes and half dozen donuts. Nothing else. 10 glazed donut holes came out as 5 cinnamon sugar cake and 5 blueberry. Half dozen glazed came out as 4 chocolate cake, and 2 plain cake. Did I mention that I hate cake donuts?!? NEVER AGAIN!!!