Dunkin'

3.4
399 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saint Cloud, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1421 S Narcoossee Rd, Saint Cloud, FL
34771, United States

Hours

Reviews

3.4
399 reviews
5 stars
168
4 stars
61
3 stars
33
2 stars
28
1 star
109

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rudeness and poor service.

Product Availability

Many reviews noted frequent shortages of menu items, particularly donuts and drinks, leading to customer frustration.

Speed of Service

Customers consistently mentioned slow service times, especially in the drive-thru, with long waits reported even when few customers were present.

Cleanliness and Maintenance

Several reviews pointed out unsanitary conditions, including dirty bathrooms and poorly maintained food items.
  • YP
    YouGo ProBaseball
    2 days ago
    1.0
    I’m a daily Dunkin’ customer. I love Dunkin’. I defend Dunkin’. But this Dunkin’… this one is built different. We have three Dunkins in town. Two of them do their job. This one feels like an ongoing social experiment in how many ingredients you can quietly remove from an order and still charge full price. Every time I come here (roughly 10 times a year, always against my will), something is wrong. Not “oops, small mistake” wrong. More like “key ingredient has left the building” wrong. Whipped cream replaced with some mysterious sad foam. Cinnamon? Gone. Other ingredients? Missing. And the best part: they never tell you before you pay. It’s a fun little surprise you discover later, like a bad plot twist. The vibe inside is… heavy. Nobody’s happy. Nobody cares. You can almost hear the culture of “eh, whatever” humming in the background. This isn’t an employee problem — this is a leadership problem. Whoever owns or manages this location has somehow turned coffee and donuts into a morale vacuum. I’ll continue to avoid this Dunkin’ whenever humanly possible. And when fate forces me back, I’ll once again play the game of “What ingredient will be missing today?”
  • AR
    Angel Rodriguez
    Jan 3, 2026
    2.0
    Had to change the sandwich cause it was hard as a rock, yet the next one was distasteful.
  • SW
    Saiddel Watson
    Dec 30, 2025
    1.0
    I rarely leave bad reviews on businesses because I understand how hard it can be to run one. Especially when you’re in the food business but my girlfriend has ordered breakfast for us from this location 3 times and all 3 times have been either the wrong order, missing an item or providing the wrong item. It is ridiculous that this location can’t get a simple order correct. -note to whoever owns this location: do better please.
  • JP
    Jordan Portalatin
    Dec 7, 2025
    1.0
    A recap of my recent experience at this Dunkin’ location: sorry our frozen machine is down (like mcds) we can’t make any frozen drinks today….sorry we’re out of medium cups so we put your medium iced coffee in a large but failed to upgrade the drink so it just looks like I’m drinking someone’s leftover large coffee…..we just have one question, would you like to leave a tip?….my wife warned me about this location.
  • RG
    Rachel Goodman
    Dec 2, 2025
    2.0
    Every time I go here, which I don’t even know why I still do, they get my order wrong. A simple iced coffee order is kindergarten basics. What’s worse is when I see it entered incorrectly on screen and then I correct them, they have an attitude. Then I get to the window, pay for it and it’s still wrong. Where is the customer service? I’ll be driving down to the other one in town from now on. As I never have an issue with them. I will go the extra mile to have it done RIGHT!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Saint Cloud, FL?

Dunkin' in Saint Cloud, FL is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.