Chipotle Mexican Grill

3.5
1452 reviews
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About

Mexican Restaurant
Chipotle St. Cloud FL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4351 13th St, Saint Cloud, FL
34769, United States

Hours

Reviews

3.5
1,452 reviews
5 stars
643
4 stars
221
3 stars
117
2 stars
106
1 star
365

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and untrained, leading to a negative dining experience.

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, cold meals, and small portions, contributing to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, which detracted from the overall experience.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and inadequate portions, indicating a lack of attention to detail in order preparation.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that the food could be good when prepared correctly.
  • SS
    Sigg35
    Nov 12, 2025
    5.0
    Good food and very nice and patient staff even during busy times. Next to a busy street so the outside is a little loud
  • AN
    Amorye newkirk
    Nov 11, 2025
    1.0
    I would literally never come back here ever again in my life the staff are rude. The manager brushed me off after making a complaint about his employee. I never was able to retrieve my food due to the employee being very rude. I don’t recommend this chipotle to anyone they are completely nasty !!!
  • RD
    Ronald DeGuzman
    Nov 8, 2025
    2.0
    The rice was raw and I asked for a new order. They were nice enough to give me a new one but the new one had raw rice again. Good service but they need to know how to cook the rice.
  • DC
    Dark Cosmo
    Oct 25, 2025
    5.0
    Last sunday the 19th I had the pleasure of being serviced by marie who was not only making bowls but checking us out while there was a long line I saw her not only hold her composure well but also preform under pressure Which is a skill I hope to see in more workers at this establishment putting the same amount of effort
  • LJ
    Lee Jackson
    Oct 16, 2025
    1.0
    This is the third time I ordered a mobile pickup order and my barbacoa was ice cold like it’s so cold where it seems like it was taken from the fridge and just put on my tacos. And everytime I go in store to this location there’s always a issue or a mistake and the manager gave me a sassy attitude last time I was there as well unfortunately this is the closest location to me…oh and I forgot lol I got a BURNT QUESADILLA FROM MY LAST MOBILE ORDER AS WELL!!!!!!!!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in St. Cloud, FL?

Chipotle Mexican Grill in St. Cloud is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in St. Cloud?

It is located at 4351 13th St, Osceola, Saint Cloud, FL 34769, next to Chase Bank.