Chipotle Mexican Grill

3.5
1465 reviews
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About

Mexican Restaurant
Chipotle St. Cloud FL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4351 13th St, Saint Cloud, FL
34769, United States

Hours

Reviews

3.5
1,465 reviews
5 stars
649
4 stars
225
3 stars
119
2 stars
106
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of attention to orders.

Food Quality

Many reviews mentioned inconsistent food quality, including undercooked rice, burnt items, and incorrect orders, leading to customer dissatisfaction.

Portion Sizes

Several customers expressed frustration over small portion sizes, feeling that they received less food compared to other customers.

Cleanliness

Multiple reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted good food experiences.
  • PM
    Peter Martinez
    3 days ago
    5.0
    This Is My Favorite Place To Eat
  • LJ
    Lil Jorge
    Dec 26, 2025
    3.0
    I always come here and always get food but every another employee serves me enough food as I ask for unlike one unemployed she a white chubby lady (not trying to be rude) who wears glasses every time she serves me and my family she always rushing our food even when it’s not busy and always when I ask for more rice or beans meat etc she puts a little only like she the only one making them. It makes me upset that I gotta keep asking her every time can you put more and she doesn’t
  • SM
    Sharrell Majors
    Dec 24, 2025
    3.0
    The service was amazing but the food (chicken quesadilla) was over cooked and did not taste the best. I don’t get chipotle often and when I do I’m excited to eat it. This left me disappointed. This was my second visit here ordering the same thing and both times the food was no good.
  • JB
    Jason Bourne
    Dec 3, 2025
    1.0
    Yet again another terrible chipotle service only at this location. I watched the lady serve the guy before me and the guy after me almost doubled the amount of rice and double the amount of meat of what she gave me clearly she’s judging my slender build and I’m very very disappointed when I show you a picture of this bowl and the huge gaps that it has It’s a shame that I just got ripped off and didn’t wanna make a big scene, but I am so pissed off at how clearly the lady had some issue with me or dislike the way she served my food the amount of food she placed the way she placed. It didn’t even ask me if I wanted beans Was just completely rude and her demeanor of how she served the food and barely gave me any meat definitely gave me half the amount of rice. I am so pissed off right now of how bad this is. I’m about to just throw the food at the front door and leave
  • CL
    Catherine Listash
    Nov 26, 2025
    1.0
    Got here at 8:48pm walked in...didn't get a hi how are you but just as I was walking up to the front, the lady starts yelling out "no carne asada, no pork, no veggie, no tomato, no cheese, no guac, no corn, no queso, no blah blah blah... she wasn't kidding either. There was literally chicken, white rice, some salsa options, sour cream and lettuce. They had NOTHING... but honestly even if they did...that first interaction was enough for me to walk out. But I'm sure they are fed up with customers complaining that there is nothing available to choose from. Idk..that was weird. I walked out.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in St. Cloud, FL?

Chipotle Mexican Grill in St. Cloud is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in St. Cloud?

It is located at 4351 13th St, Osceola, Saint Cloud, FL 34769, next to Chase Bank.