Numerous customers reported the restaurant as filthy, with dirty tables, unpleasant odors, and unsanitary bathrooms.
Service Quality
Service was inconsistent, with many customers experiencing long wait times, rude staff, and unprofessional behavior.
Food Quality
Food was often served cold or incorrect, with several complaints about missing items and poor preparation.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many others reported negative interactions with employees.
Management Issues
Frequent mentions of poor management practices, including lack of training, inadequate staffing, and failure to address customer complaints.
ES
Eric korey sr
Oct 12, 2025
4.0
It did the job, left here full!
RM
Rayna McKissick
Oct 10, 2025
1.0
As a local this is by far the worst and filthiest Wendy's I've ever been to and my first time at this establishment. Do yourself a favor and just don't go there. I know why there wasn't anyone here and the other establishments near by were all packed. Wasted $20..lesson learned.
SH
Sharon Henry
Oct 9, 2025
5.0
I went through the drive through. There was an app miss understanding on my part but the woman was very nice and understanding.
JC
John Crawford
Oct 4, 2025
1.0
Took forever to get food 🙄
JJ
Jerry
Sep 28, 2025
5.0
Bought two triple, let me know it would be a minute, still under 5 minutes. Went inside for restrooms. Clean two More gentlemen offered to take my order very attentive. Thanks morning shift!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through in Saint Augustine, FL?
The drive-through is open Monday to Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Saint Augustine, FL serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
You can check delivery availability by visiting the Wendy's app or order.wendys.com and entering your delivery address in the 'Get It Delivered' field.
How can I provide feedback or contact this Wendy's location?
You can contact the Customer Care team via Live Chat or leave a message on Wendy's Contact page, call 888-624-8140, or reach the location directly at (904) 861-0155. Feedback can also be provided through Wendy’s Customer Satisfaction Survey online.
What payment options are accepted at Wendy's in Saint Augustine?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I view the menu and pricing for this Wendy's?
You can view menu prices and details at order.wendys.com or in the mobile app by selecting this location.
Does Wendy's in Saint Augustine have a mobile app for ordering?
Yes, you can order using Wendy's mobile app available on the App Store or via the quick link provided.
What nearby fast food restaurants are close to Wendy's at 1830 Us Highway 1 S?
Nearby fast food restaurants include Taco Bell, KFC, and Pizza Hut, offering variety if you're exploring different meal options in the area.
Are there any convenient services near Wendy's in Saint Augustine for ATM or gas?
Yes, a Truist ATM and BP gas station are nearby, making it easy to access cash or fuel before or after your visit.
What leisure or wellness options are available near Wendy's on Us Highway 1 South?
Near Wendy's, you can visit Moses Creek sports club for active life, Stretch Zone for wellness programs, and Prime IV Hydration & Wellness for health spa services.