Numerous customers reported the restaurant as filthy, with dirty tables, unpleasant odors, and unsanitary bathrooms.
Service Quality
Service was inconsistent, with many customers experiencing long wait times, rude staff, and unprofessional behavior.
Food Quality
Food was often served cold or incorrect, with several complaints about missing items and poor preparation.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many others reported negative interactions with employees.
Management Issues
Frequent mentions of poor management practices, including lack of training, inadequate staffing, and failure to address customer complaints.
ES
Eric korey sr
Oct 12, 2025
4.0
It did the job, left here full!
RM
Rayna McKissick
Oct 10, 2025
1.0
As a local this is by far the worst and filthiest Wendy's I've ever been to and my first time at this establishment. Do yourself a favor and just don't go there. I know why there wasn't anyone here and the other establishments near by were all packed. Wasted $20..lesson learned.
SH
Sharon Henry
Oct 9, 2025
5.0
I went through the drive through. There was an app miss understanding on my part but the woman was very nice and understanding.
JC
John Crawford
Oct 4, 2025
1.0
Took forever to get food 🙄
JJ
Jerry
Sep 28, 2025
5.0
Bought two triple, let me know it would be a minute, still under 5 minutes. Went inside for restrooms. Clean two More gentlemen offered to take my order very attentive. Thanks morning shift!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saint Augustine, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saint Augustine, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 861-0155.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Us Hwy 1 South Wendy’s serve breakfast?
Yes, this Wendy’s location in Saint Augustine, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through in Saint Augustine, FL?
The drive-through is open Monday to Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Saint Augustine, FL serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
You can check delivery availability by visiting the Wendy's app or order.wendys.com and entering your delivery address in the 'Get It Delivered' field.
How can I provide feedback or contact this Wendy's location?
You can contact the Customer Care team via Live Chat or leave a message on Wendy's Contact page, call 888-624-8140, or reach the location directly at (904) 861-0155. Feedback can also be provided through Wendy’s Customer Satisfaction Survey online.
What payment options are accepted at Wendy's in Saint Augustine?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I view the menu and pricing for this Wendy's?
You can view menu prices and details at order.wendys.com or in the mobile app by selecting this location.
Does Wendy's in Saint Augustine have a mobile app for ordering?
Yes, you can order using Wendy's mobile app available on the App Store or via the quick link provided.
What nearby fast food restaurants are close to Wendy's at 1830 Us Highway 1 S?
Nearby fast food restaurants include Taco Bell, KFC, and Pizza Hut, offering variety if you're exploring different meal options in the area.
Are there any convenient services near Wendy's in Saint Augustine for ATM or gas?
Yes, a Truist ATM and BP gas station are nearby, making it easy to access cash or fuel before or after your visit.
What leisure or wellness options are available near Wendy's on Us Highway 1 South?
Near Wendy's, you can visit Moses Creek sports club for active life, Stretch Zone for wellness programs, and Prime IV Hydration & Wellness for health spa services.