Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful employees.
Order Accuracy
Numerous customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared food.
Management Issues
Several reviews pointed to poor management practices, including staff treatment and overall restaurant management.
JD
Jennifer cristina Mendez Diaz
4 days ago
1.0
Tenia mucho olor a marihuana
WT
Whitney Thorpe
6 days ago
1.0
Horrible customer service. The employees are extremely rude and not welcoming. Seemed like we were bothering them with our presence. The food was old, meat burnt, fries cold, and nuggets not fully cooked. Will not be back.
GA
GRAND AL
Feb 17, 2026
4.0
Not so clean here, sad because food and the staff are nice
BB
Bill
Feb 13, 2026
1.0
Disappointed disgusted
Service seems like people don’t want to be there no matter how how nice you interact ordering food
Floors are sticky everywhere bathrooms super dirty sticky and visibly dirty to makes matters worse one of the two stalls out of order also not flushing not enough water to flush so pee just sits there absolutely disgusting unacceptable not to mention worker not using gloves nor hair nets I don’t want to even go there clearly MANAGEMENT IS NOT DOING ITS JOB i really don’t understand how can a restaurant gets to this point unacceptable
NA
Natalie Anna
Feb 1, 2026
5.0
Rebecca was very nice! Complimented my handmade bag and just nice service!
What are the drive-thru hours at Wendy's on State Road #16?
The drive-thru is open daily from 10:00 AM to 12:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Saint Augustine serves breakfast including combos, croissant, biscuits, sandwiches, coffee, and sides.
How can I order from Wendy's online or via app?
You can order by downloading the Wendy's app or visiting order.wendys.com and selecting this location to place your order.
What payment options are accepted at Wendy's on State Road #16?
The location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from Wendy's at 2710 State Road #16?
Delivery is available; check by entering your address on the Wendy's app or order.wendys.com to confirm service in your area.
What are the dining options available at this Wendy's?
This Wendy's offers dine-in, drive-thru, takeout, and delivery options but does not currently provide curbside pickup.
How can customers provide feedback or contact Wendy's at this location?
Customers can use the Wendy's Contact page with Live Chat, call 888-624-8140, fill out the Customer Satisfaction Survey, or call the location directly at (904) 826-0836.
What nearby stores can I visit for shopping before or after eating at Wendy's?
Nearby you can shop at Reebok for sportswear, Justice for children's clothing, or the KAY Outlet for jewelry.
Are there any hotels close to Wendy's for visitors needing accommodation?
Yes, the Scottish Inns motel is nearby and can be convenient for visitors planning to stay in the area.
What other dining options are near Wendy's on State Road #16?
Close to Wendy's you can also enjoy Southern barbecue at Sonny's BBQ or sushi and Thai cuisine at JIN Sushi Hibachi Thai.
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