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Wendy's

3.5
(1073 reviews)

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2710 State Road #16, Saint Augustine, FL
32085, United States

Hours

Reviews

3.5
1,073 reviews
5 stars
368
4 stars
256
3 stars
187
2 stars
94
1 star
168

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful employees.

Order Accuracy

Numerous customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared food.

Management Issues

Several reviews pointed to poor management practices, including staff treatment and overall restaurant management.
  • JD
    Jennifer cristina Mendez Diaz
    4 days ago
    1.0
    Tenia mucho olor a marihuana
  • WT
    Whitney Thorpe
    6 days ago
    1.0
    Horrible customer service. The employees are extremely rude and not welcoming. Seemed like we were bothering them with our presence. The food was old, meat burnt, fries cold, and nuggets not fully cooked. Will not be back.
  • GA
    GRAND AL
    Feb 17, 2026
    4.0
    Not so clean here, sad because food and the staff are nice
  • BB
    Bill
    Feb 13, 2026
    1.0
    Disappointed disgusted Service seems like people don’t want to be there no matter how how nice you interact ordering food Floors are sticky everywhere bathrooms super dirty sticky and visibly dirty to makes matters worse one of the two stalls out of order also not flushing not enough water to flush so pee just sits there absolutely disgusting unacceptable not to mention worker not using gloves nor hair nets I don’t want to even go there clearly MANAGEMENT IS NOT DOING ITS JOB i really don’t understand how can a restaurant gets to this point unacceptable
  • NA
    Natalie Anna
    Feb 1, 2026
    5.0
    Rebecca was very nice! Complimented my handmade bag and just nice service!

Frequently Asked Questions About Wendy's

What are the drive-thru hours at Wendy's on State Road #16?

The drive-thru is open daily from 10:00 AM to 12:00 AM.

Does this Wendy's location serve breakfast?

Yes, this Wendy's in Saint Augustine serves breakfast including combos, croissant, biscuits, sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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