Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,058 reviews
5 stars
365
4 stars
254
3 stars
185
2 stars
93
1 star
161
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers reporting cold or poorly prepared items, while others praised freshness and taste.
Service Issues
Numerous complaints about rude or inattentive staff, long wait times, and incorrect orders, indicating a need for better customer service training.
Cleanliness
Reports of dirty dining areas and unsanitary conditions, with some customers expressing concern over hygiene.
Staff Friendliness
While some customers noted friendly and helpful staff, others experienced rudeness and lack of engagement from employees.
Management Problems
Several reviews highlighted poor management practices, including staff treatment and operational inefficiencies.
- JJJackieNov 13, 20255.0Great customer service. Thanks again
- HHHazell HopkinsNov 12, 20251.0Will NEVER EAT THERE AGAIN!!!! The Most disgusting place to eat in Saint Augustine ( at least this one)!!!! Food is WAY OVER-SHELF LIFE! Tables DISGUSTING. OUT OF 6 different sauces they only had 2 to offer! The person who came from the back to make my food ( who I would believe was the manager by the shirt he was wearing) DID NOT WASH HIS HANDS before making my food! I said something he told me GO HOME & Cook. NEVER AGAIN!!!!!
- RKRon KahlerNov 11, 20253.0Unlike all the other Wendy's, this location does not serve breakfast. They open at 10 but it is for lunch. I have eaten other meals here and it has been good.
- TBTimm BOct 25, 20254.0It's Wendy's. Good fast food at a decent price.
- SCStAuggie ChickOct 23, 20255.0I happen to live close by this location so I frequent this store. The location is always clean. I’m not sure who is currently managing the store, but the staff is extremely friendly, always smiling and seems to work together really well. There hasn’t been any mistakes in my food for a very long time and when I came through the drive-through, I didn’t have to wait. on in the store, I’m extremely happy about it and plan to continue eating here regularly.
Frequently Asked Questions About Wendy's
Is State Rd #16 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saint Augustine, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saint Augustine, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 826-0836.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does State Rd #16 Wendy’s serve breakfast?
Yes, this Wendy’s location in Saint Augustine, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on State Road #16?
The drive-thru is open daily from 10:00 AM to 12:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Saint Augustine serves breakfast including combos, croissant, biscuits, sandwiches, coffee, and sides.
How can I order from Wendy's online or via app?
You can order by downloading the Wendy's app or visiting order.wendys.com and selecting this location to place your order.
What payment options are accepted at Wendy's on State Road #16?
The location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from Wendy's at 2710 State Road #16?
Delivery is available; check by entering your address on the Wendy's app or order.wendys.com to confirm service in your area.
What are the dining options available at this Wendy's?
This Wendy's offers dine-in, drive-thru, takeout, and delivery options but does not currently provide curbside pickup.
How can customers provide feedback or contact Wendy's at this location?
Customers can use the Wendy's Contact page with Live Chat, call 888-624-8140, fill out the Customer Satisfaction Survey, or call the location directly at (904) 826-0836.
What nearby stores can I visit for shopping before or after eating at Wendy's?
Nearby you can shop at Reebok for sportswear, Justice for children's clothing, or the KAY Outlet for jewelry.
Are there any hotels close to Wendy's for visitors needing accommodation?
Yes, the Scottish Inns motel is nearby and can be convenient for visitors planning to stay in the area.
What other dining options are near Wendy's on State Road #16?
Close to Wendy's you can also enjoy Southern barbecue at Sonny's BBQ or sushi and Thai cuisine at JIN Sushi Hibachi Thai.