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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior from employees and management.
Food Quality
Customers have expressed dissatisfaction with food quality, noting issues such as watery smoothies, incorrect orders, and missing ingredients.
Curbside Pickup
Curbside pickup service has been criticized for long wait times and poor execution, with many customers experiencing delays and unresponsive staff.
Cleanliness
While some reviews mention a clean environment, others report unsanitary conditions, including sightings of pests.
Overall Experience
The overall experience varies significantly, with some customers enjoying their visits while others express frustration over service and product quality.
HH
Hunter Hicks
Oct 14, 2025
5.0
Very nice
BT
Bradley Tom
Sep 19, 2025
5.0
Great location! The manager was friendly and professional.
EL
Emma Lund
Aug 3, 2025
1.0
These people cant even make a decent chicken Ceasar wrap it had ingredients i had requested to be left off which could have sent me to the hospital, it was ICE cold, and swimming in class dressing. DO NOT ORDER DELIVERY FROM THIS PLACE!!!!!!
NR
Nick Russo
Jun 14, 2025
1.0
Very rude employees they have working there. Took about 5 minutes for someone to say anything to me when I was standing at the register waiting to order. The one guy with the long hair and earrings threw my bag of food on the table I was sitting at without saying anything to me. Very unprofessional and rude.
RW
Renee Wanamaker
Jun 12, 2025
1.0
I placed an order for pick up and I called to ask if someone could walk the smoothie right out of their front door because I couldn’t get out of the car due to having 3 infants in there. The man I spoke to pretended to “speak to their manager to ask for permission” come to find out HE WAS THE MANAGER and came back to the phone and told me no. Best they could do was give me a receipt with information on a refund. Will not order here ever again.
Is there an app available for ordering from Tropical Smoothie Cafe?
Yes, you can order ahead via the Tropical Smoothie app available on both the Apple App Store and Google Play Store.
What types of meals are served at Tropical Smoothie Cafe?
Meals served include breakfast, lunch, brunch, dinner, and late night options.
What payment methods are accepted at Tropical Smoothie Cafe?
The cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What nearby places can I visit before or after dining at Tropical Smoothie Cafe?
You can visit Ultimate Racing Inc for race track events or check out Publix Super Market at Shoppes at Murabella for grocery shopping before or after your meal.
Are there any nearby medical or wellness facilities close to Tropical Smoothie Cafe?
Yes, nearby you can find Visionary Eyecare for optometry services and Murphy Chiropractic Health Center for chiropractic care.
What nearby eating options are there besides Tropical Smoothie Cafe?
Nearby dining options include Domino's Pizza for fast food and ZENSHI Handcrafted Sushi if you're in the mood for sushi.