Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Customers frequently reported long wait times, incorrect orders, and rude staff, particularly an older woman at the drive-thru.
Food Quality
Many reviews mentioned that the food was often cold, stale, or incorrect, with some customers experiencing food poisoning.
Customer Service
While some staff were noted as friendly and efficient, overall customer service was inconsistent, with many customers expressing frustration over poor interactions.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, including reports of roaches and unsanitary conditions.
SS
Spencer Santiago
3 days ago
1.0
Joel you’re store has 2.2 stars on Google. You are a great reflection of a 2.2 star AGM, for somebody who insinuates the customer is a liar and then back pedals when you get called out on it, is a perfect example of why you guys have 2.2 stars. I heard your GM is strict, but at the end of the day, what are the standards at McDonald’s?
JC
Judith Cook
Feb 6, 2026
1.0
This is a horrible location to order from. I've continuously had horrible service here. Every time I order here the food is NEVER correct. The last time I ordered I had to go in and actually show them how rude they were to serve me what they did. Then I come around opening and drive thru said they don't have any biscuits or mcgriddles because they didn't prep. Absolute BS considering there's 4 worker vehicles and no customers. I went and drove over to old St Augustine who gave way better service.
BS
Bryan Sebring
Jan 31, 2026
1.0
No nugget sauce but BBQ, wet fries (not oil, water), and Sprite was syrup-less.
RN
Russell Norris
Jan 29, 2026
2.0
Normally it takes forever to get your food and most of the time it is stale
JJ
Jeff Jacobus
Jan 24, 2026
1.0
I use the drive thru daily and always order the same large meal. They consistently get the order wrong. Everything from food missing, size mistakes, wrong sauce. Doesn't matter how carefully I order, they run 90% wrong.
What payment methods are accepted at McDonald's on Epic Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order delivery or pickup through apps for McDonald's at this location?
Yes, you can order via the McDonald's App available on both iOS and Android, or online through their delivery URL.
What are the regular dine-in hours for this McDonald's?
The restaurant is open daily from 6:00 AM to 11:00 PM for dine-in customers.
What types of services does this McDonald's provide to customers?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
Which nearby medical facilities can be found around McDonald's at 37 Epic Blvd?
Nearby are Avecina Medical - St. Augustine urgent care clinic and Avecina Medical emergency room and medical center.
Are there any fitness centers close to this McDonald's for customers to visit before or after eating?
Yes, Planet Fitness gyms are nearby, offering convenient options for a workout around your meal times.
What nearby coffee shops or alternative fast food options are located near McDonald's at 37 Epic Blvd?
Dunkin' is nearby, providing donuts, coffee, and smoothies as an alternative option.
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