Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,226 reviews
5 stars
656
4 stars
399
3 stars
376
2 stars
233
1 star
562
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are inconsistent, with reports of both friendly and rude staff, particularly an older woman in the drive-thru who has been frequently criticized for her attitude.
Speed of Service
Many customers expressed frustration with slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Food Quality
Food quality is hit or miss, with complaints about cold or stale items, incorrect orders, and overall dissatisfaction with freshness.
Cleanliness Issues
Several reviews mentioned cleanliness concerns, including reports of pests and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food, indicating that there are positive experiences at this location.
- MGMelaniia Grygor2 days ago1.0I waited in line drive through for 30 minutes just to place my order. Then another 20 minutes to pay. And the problem wasn't that they were busy, but that the girl at the window just hung up her headphones and left. There was only ONE car in front of me. They also constantly forget to include something in the order. And also i supposed to ask 4 times to do my order right because another guy on a phone was speaking really really quiet. As a result, I stood there for an HOUR to pick up my food. Awful experience. Giving 1 star just because i cant do lower.
- DHDutch HollandJan 2, 20261.0Worst McDonald's on earth. I wanted over 45min at the counter after trying to get the people's attention. The self order kiosk didn't give me a receipt for a to-go order. I needed to know my order number. After 35 min wait I found out they were out of bbq sauce, sweet and sour sauce and the kiosk didn't tell us they were out. I was ignored for a worker to give 2 of his friends free food. There were 2 people inside waiting for food and the one family told me they had been waiting 50min. Absolutely will be calling corporate to explain that they give their friends free food over dealing with paying customers waiting. They gave the free food to the friends in less then 4 minutes.
- TKTodd KennedyDec 30, 20253.0I ordered behind my friend.. I received my order 25 minutes after his. I had to leave and made them bag it .. all that I got was a sorry...
- MSMason SmithDec 26, 20251.0Extremely rude elderly lady taking orders at the window, she mumbled into the mic something about apple juice, when we asked her what she said as we couldn’t understand her, she screamed at us “I told you we don’t have orange juice”. Secondly, this location IS NOT OFF 95. It should be removed from the signage for the exit. Absolutely loved driving 3 miles to get yelled at by a woman with a rotten attitude.
- KPKimberly ProchnowDec 18, 20251.0We sat in the drive through for 7 minutes before making it to the order speaker. Then another 7 at the pay window. 2 cars ahead of me ordered 100 dollars of food, and sat at that window instead of pulling off while thier order was being put together. I could have pulled out of line, I could have gone inside. The should have had the large order placer pull out of line and gotten us through. The manager wouldn't even just give us our drink and 10 pc nuggets at the pay window as it went against rules?
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 37 Epic Blvd, Saint Augustine?
McDonald's delivers daily from 6:00 AM to 1:00 AM.
What are the drive-through hours at this McDonald's location?
The drive-through is open every day from 5:00 AM to 1:00 AM.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's on Epic Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order delivery or pickup through apps for McDonald's at this location?
Yes, you can order via the McDonald's App available on both iOS and Android, or online through their delivery URL.
What are the regular dine-in hours for this McDonald's?
The restaurant is open daily from 6:00 AM to 11:00 PM for dine-in customers.
What types of services does this McDonald's provide to customers?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
Which nearby medical facilities can be found around McDonald's at 37 Epic Blvd?
Nearby are Avecina Medical - St. Augustine urgent care clinic and Avecina Medical emergency room and medical center.
Are there any fitness centers close to this McDonald's for customers to visit before or after eating?
Yes, Planet Fitness gyms are nearby, offering convenient options for a workout around your meal times.
What nearby coffee shops or alternative fast food options are located near McDonald's at 37 Epic Blvd?
Dunkin' is nearby, providing donuts, coffee, and smoothies as an alternative option.