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McDonald's

3.2
(2239 reviews)

Business Details

37 Epic Blvd, Saint Augustine, FL
32086, United States
(904) 824-0925
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
37 Epic Blvd, Saint Augustine, FL
32086, United States

Hours

Reviews

3.2
2,239 reviews
5 stars
660
4 stars
399
3 stars
379
2 stars
235
1 star
566

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, particularly an older woman at the drive-thru.

Food Quality

Many reviews mentioned that the food was often cold, stale, or incorrect, with some customers experiencing food poisoning.

Customer Service

While some staff were noted as friendly and efficient, overall customer service was inconsistent, with many customers expressing frustration over poor interactions.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, including reports of roaches and unsanitary conditions.
  • SS
    Spencer Santiago
    3 days ago
    1.0
    Joel you’re store has 2.2 stars on Google. You are a great reflection of a 2.2 star AGM, for somebody who insinuates the customer is a liar and then back pedals when you get called out on it, is a perfect example of why you guys have 2.2 stars. I heard your GM is strict, but at the end of the day, what are the standards at McDonald’s?
  • JC
    Judith Cook
    Feb 6, 2026
    1.0
    This is a horrible location to order from. I've continuously had horrible service here. Every time I order here the food is NEVER correct. The last time I ordered I had to go in and actually show them how rude they were to serve me what they did. Then I come around opening and drive thru said they don't have any biscuits or mcgriddles because they didn't prep. Absolute BS considering there's 4 worker vehicles and no customers. I went and drove over to old St Augustine who gave way better service.
  • BS
    Bryan Sebring
    Jan 31, 2026
    1.0
    No nugget sauce but BBQ, wet fries (not oil, water), and Sprite was syrup-less.
  • RN
    Russell Norris
    Jan 29, 2026
    2.0
    Normally it takes forever to get your food and most of the time it is stale
  • JJ
    Jeff Jacobus
    Jan 24, 2026
    1.0
    I use the drive thru daily and always order the same large meal. They consistently get the order wrong. Everything from food missing, size mistakes, wrong sauce. Doesn't matter how carefully I order, they run 90% wrong.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 37 Epic Blvd, Saint Augustine?

McDonald's delivers daily from 6:00 AM to 1:00 AM.

What are the drive-through hours at this McDonald's location?

The drive-through is open every day from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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