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McDonald's

3.5
(3276 reviews)

Business Details

(904) 824-8646
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2340 State Road 16, Saint Augustine, FL
32084, United States

Hours

Reviews

3.5
3,276 reviews
5 stars
1,206
4 stars
696
3 stars
561
2 stars
248
1 star
565

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of complaints.

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others noted rudeness and inefficiency.

Food Quality

Food quality was inconsistent, with some reviews highlighting fresh and hot meals, while others complained about cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant varied, with some customers noting well-maintained areas and others reporting dirty dining spaces.

Parking and Accessibility

Customers appreciated the ample parking space available for larger vehicles, making it convenient for travelers.
  • JM
    james muncy
    1 day ago
    1.0
    Just one cheeseburger that it just one and the meat was old and cold it was nasty two bites and I tossed it. Just keep driving you will be glad you did!
  • MM
    M
    Feb 18, 2026
    1.0
    I usually go there for lunch 2 times a week on my way through and 2x now they forgot my Big Mac . I went by on my way home at night and figured I would stop and mention to the store manager that this happened at lunch today and her response was with out a receipt or calling the store she was unable to rectify my complaint. Sad thing is I was in another vehicle at lunch time and did not have the bag and receipt with me not to mention I’m a regular customer.
  • JC
    John Carlson
    Feb 10, 2026
    5.0
    I can't tell you much about the inside my old lady went in I sat outside in the truck and trailer but I tell you this there's room to park your truck and trailer the food was excellent and fresh Fry's what you don't always get everywhere so this one's really good for that
  • EJ
    Elioe Burgos Jr
    Jan 28, 2026
    2.0
    No straw, really? Made to wait and watch 5 cars pass me by with their orders fulfilled. So glad I never come here like I used to.
  • EG
    Elizabeth Gartz
    Jan 27, 2026
    5.0
    This was the nice’s McDonald’s and clean efficient and so nice. Everyone! Loved it. Never felt this way before. Kudos to this place and everyone working here!!!! What February right? January 27 1926 at 8:24 AM

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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