McDonald's

3.5
3256 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2340 State Road 16, Saint Augustine, FL
32084, United States

Hours

Reviews

3.5
3,256 reviews
5 stars
1,196
4 stars
693
3 stars
561
2 stars
246
1 star
560

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and poor order handling.

Food Consistency

Food quality varies significantly, with some customers receiving fresh and hot meals, while others report cold or incorrect orders.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some reviews highlighting clean facilities while others mention dirty bathrooms and dining areas.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a need for improvement in order accuracy.

Value for Money

Some customers find the prices reasonable for fast food, while others feel that certain items are overpriced.
  • YM
    Yanaisy Morejon
    5 days ago
    3.0
    El servicio no fue el más eficiente tuvimos que recordar tres veces parte de nuestro pedido pues no lo entregaron completos y se demoró, sólo había dos personas para atendernos y así fue con otros clientes que estaban a la espera
  • DL
    Dan Leber
    Dec 25, 2025
    3.0
    The burger was good and the price is good. There seems to be confusion with staff about filling orders.
  • WP
    Wilfred Pérez
    Dec 11, 2025
    5.0
    This is by far my favorite McDonald's branch, the staff provides an outstanding service, management is awesome, restaurant is always clean, orders are always ready for you in no time. You guys rock.
  • MV
    Minco Vi
    Dec 9, 2025
    5.0
    Great experience. It wasn’t crowded . I got the five dollar meal, which is a plus. 🤣 the cashier was really nice and understanding. Well, It was fast, fun and friendly, and the place is clean.
  • BM
    Ben Masters
    Dec 9, 2025
    1.0
    This McDonald's is by far the worst McDonald's in the whole st augustine area I've seen on numerous occasions where the employees just stand and play on there phone and don't take orders and I've sat at the drive through for over 15 minutes before and not once did anyone say anything over the speaker the workers are ignorant and just outright do not want to be working

Frequently Asked Questions About McDonald's

What are the daily operating hours for this McDonald's location?

This McDonald's in Saint Augustine is open 24 hours a day, every day of the week.

Are drive-thru services available and what are their hours?

Yes, the drive-thru is open 24/7 throughout the week at this McDonald's.