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McDonald's

3.2
(1846 reviews)

Business Details

(904) 794-1013
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2431 US Highway 1 S, Saint Augustine, FL
32086, United States

Hours

Reviews

3.2
1,846 reviews
5 stars
576
4 stars
314
3 stars
335
2 stars
198
1 star
423

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or incorrect orders, but some customers enjoyed fresh and hot meals.

Cleanliness

The cleanliness of the restaurant is often criticized, with reports of dirty tables and bathrooms, although some customers noted clean conditions during their visits.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, indicating a need for improved order accuracy.

Drive-Thru Efficiency

Drive-thru service times are frequently criticized for being slow, with long waits reported even when there are few cars in line.
  • GG
    George Garza
    5 days ago
    1.0
    Worst medium hot mocha that I've ever had from McDonald's.
  • RF
    roy flesher
    Jan 31, 2026
    1.0
    How are you even ok with serving this to someone?
  • SS
    Scott P. Neumann (Scottie)
    Jan 29, 2026
    5.0
    Awesome service, every employee was super friendly & thorough. My breakfast was perfect, probably the best steak,egg & cheese bagel I've ever had at a McDonald's. I definitely want to sing their praises. Also if you use the drive thru here PLEASE be very careful. There's some sort of crazy exotic birds that roam the parking lot, they're very sweet.
  • JM
    Joel Muse
    Jan 20, 2026
    1.0
    Boycott McDonalds there sending millions of dollars to to Israel war on the people of Gaza
  • DW
    David Lee Womble
    Jan 18, 2026
    5.0
    NO ONE EVER COMES UP TO THE COUNTER!! They will ignore you as long as they can before giving prompt customer service. You are better off going through the drive thru if you want to eat anytime soon.

Frequently Asked Questions About McDonald's

What are McDonald's physical store hours in Saint Augustine?

McDonald's Saint Augustine location is open daily from 6:00 AM to 11:00 PM.

When does the McDonald's drive-thru operate?

The drive-thru is open every day from 5:00 AM until 1:00 AM the next day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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