McDonald's

3.1
2167 reviews
Get DirectionsCallWebsite

Business Details

1870 A1a S, Saint Augustine, FL
32080, United States
(904) 471-5174
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1870 A1a S, Saint Augustine, FL
32080, United States

Hours

Reviews

3.1
2,167 reviews
5 stars
608
4 stars
402
3 stars
365
2 stars
224
1 star
568

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or inattentive employees.

Food Quality

Food quality varied significantly; some customers enjoyed their meals while others received cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the dining area and bathrooms.

Wait Times

Many customers noted long wait times for both drive-thru and in-store orders, often exacerbated by understaffing.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.
  • AG
    Alba Gutierrez
    2 days ago
    5.0
    Buena franquicia delicioso para bebes
  • SF
    Salty Falcon
    Jan 2, 2026
    1.0
    Awful. Both got wrong food. They spilled our food. No fountain for refills. Took 15 minutes to get one after employee said "she does not know how to run the machine." Another customer waited 15 minutes for napkins. A walk in was told they were too busy "to walk his food out" to curbside, he had been there over 30 minutes...
  • CC
    Caroline Chisholm
    Jan 1, 2026
    1.0
    Always out of food every time I go. Also instead of just saying they were out of chocolate for chocolate shakes they gave me a vanilla shake with coffee mocha syrup and it tasted atrocious like straight syrup. Didn’t ask if it was ok to substitute. People have an attitude and always slow, bad service. Avoid if you can.
  • SS
    SurfEI
    Dec 30, 2025
    4.0
    It Mcdonalds, same as any others
  • CW
    Cheri Ward
    Nov 29, 2025
    5.0
    I stopped in today at lunch with my son...the cashier was brady... wow this young man totally impressed me ..he was friendly and did his job perfectly and it was just a great interaction..made a great day even better .keep up the great work..frfr..also this location is so close to my house and I'm happy to say it's always clean,the employees are always friendly,the put the fast in fast food ..bathrooms are always clean andddd of course,the soda is perfectly balanced and that important to me..thanks y'all for a great lunch
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are McDonald's regular dining hours in Saint Augustine, FL?

McDonald's is open for dine-in service from 6:00 AM to 11:00 PM every day of the week.

When is the McDonald's drive-thru open?

The drive-thru is open daily from 5:00 AM to 1:00 AM, providing extended service hours.