McDonald's

3.3
1370 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
103 Tuscan Way, Saint Augustine, FL
32092, United States

Hours

Reviews

3.3
1,370 reviews
5 stars
439
4 stars
254
3 stars
244
2 stars
113
1 star
320

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.

Cleanliness

The cleanliness of the dining area was often criticized, with reports of dirty tables and unsanitary conditions.

Speed of Service

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.
  • VL
    Vitali L
    Nov 15, 2025
    5.0
    Amazing Service, clean, friendly, hot coffee, respect! Just like an old American business should be.
  • BG
    Bronson Goethe
    Nov 4, 2025
    5.0
    Stopped in for a quick sausage, egg and cheese McMuffin between job. Was in a rush. The lady at the window was so sweet and had the bag hanging out the window waiting for me to pull around. Thanks for making my Tuesday a little better. That sandwich was fire.!!!
  • DD
    Danny
    Nov 1, 2025
    1.0
    This place is a genuine health risk. I've only been three times and every single time the food is either not cooked all the way or so tough it almost pulls out a tooth. I've tried three different kinds of drinks and every single one has been watered down to the point where you can't taste what it was originally. Called to try and at least get my money back, when I just went their earlier today, which is the first time out of the three times I've been there and they hung up 😂. Lodged a formal complaint real quick. AVOID FOR YOUR OWN SAFETY
  • CW
    Chuck Worthley
    Oct 5, 2025
    4.0
    It McDonald's consitant and what it is
  • TN
    Triton News
    Sep 24, 2025
    1.0
    Slow they take way too long to make food

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 103 Tuscan Way, Saint Augustine, FL?

The restaurant is open daily from 6:00 AM to 11:00 PM for dine-in services.

What are the delivery hours for this McDonald's location?

Delivery services are available Monday through Friday from 5:00 AM to 1:00 AM, and on weekends from 6:00 AM to 1:00 AM.