Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,390 reviews
5 stars
446
4 stars
255
3 stars
247
2 stars
114
1 star
328
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Quality
Numerous complaints were made about cold, undercooked, or poorly prepared food.
Management Issues
Several customers expressed dissatisfaction with management's attitude and lack of responsiveness.
Cleanliness
The dining area was often described as dirty or unkempt, impacting the overall experience.
- JPJared PintoJan 2, 20265.0Clean facility and extra friendly staff
- THTonya HigdonDec 8, 20251.0The fact that I have been calling this store all day long to ask if they got a trucking with the Grinch meal supplies only because I was told by management to call up here is beyond me. Places of establishment have phones for a reason and that's another reason why you have management and at least 5 to 8 people working a shift. Oh, and by the way, after I drove 20 minutes to get to the McDonald's, the manager was outside sitting at the table having a full-blown conversation with someone on his own phone. When he should have had his store phone in his hand and been answering that phone when it rang. Idk. Maybe if your reason is So many people were calling about the Grinch meal. Maybe McDonald's should get a recording and on their answering machine put we are out of the Grinch Meal. There's no excuse for the reason the phone has not been answered not one time today from 10:00 this morning until now at 6:04 pm. Those managers should be walking around with those phones in their hands at all times.
- WAWill ArnoldDec 4, 20255.0Tiffany &.Joseph, the asst manager made my day. They were both so polite & helpful. While they may have been busy with a line wrapped around the building, they still gave me service with a smile & went the extra mile to be sure I had fresh food & an amazing experience. Honestly the best experience I’ve ever had at McDonalds
- BRBrooke RuhlDec 2, 20251.0Came to check the reviews after having a terrible experience myself and sending a formal complaint to corporate. And honestly… it lines up. The employees here seem to go out of their way to be malicious with your order. I asked for extra onions on a cheeseburger, normally that just means an extra scoop. What I got was absurd. I get being lighthearted and humorous. I was young once. But thiiiis. Describing it doesn’t do it justice, so I’m adding photos. Not to mention, the food was refrigerator cold and the soda machine was broken.
- BRBetty RizzDec 2, 20251.0Came to check the reviews after having an experience myself. And honestly… it lines up. The employees here seem to go out of their way to be malicious with your order. I asked for extra onions on a cheeseburger, normally that just means an extra scoop. What I got was absurd. I get being lighthearted and humorous. I was young once. But thiiiis. Describing it doesn’t do it justice, so I’m adding photos. Not to mention, the food was refrigerator cold and the soda machine was broken.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 103 Tuscan Way, Saint Augustine, FL?
The restaurant is open daily from 6:00 AM to 11:00 PM for dine-in services.
What are the delivery hours for this McDonald's location?
Delivery services are available Monday through Friday from 5:00 AM to 1:00 AM, and on weekends from 6:00 AM to 1:00 AM.
Does this McDonald's offer drive-through service and what are its hours?
Yes, the drive-through is open daily from 5:00 AM to 1:00 AM.
Which payment methods are accepted at McDonald's on Tuscan Way?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's for curbside pickup?
Yes, McDonald's offers curbside pickup services at this location.
Is there free WiFi available at this McDonald's?
Yes, WiFi service is available for customers at this McDonald's location.
Where can I download the McDonald's app to place orders?
You can download the McDonald's app from the Apple App Store here: https://apps.apple.com/us/app/mcdonalds/id922103212, or from Google Play here: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What are some nearby places of interest around McDonald's at 103 Tuscan Way?
Nearby places include aHotAirBalloonRide.com offering hot air balloon tours, Mill Creek Dental Care, Redbox rental kiosks, CVS Pharmacy, and Stoner's Pizza Joint for more dining options.
How can I use nearby Redbox kiosks when visiting McDonald's?
You can conveniently rent movies or video games at nearby Redbox kiosks while grabbing a meal at McDonald's, enhancing your entertainment options before or after dining.
What local services, like banking or health care, are close to this McDonald's?
Close to McDonald's you can find financial services like Western Union and LibertyX Bitcoin ATM, as well as health services such as Mill Creek Dental Care and CVS Pharmacy.