Dunkin'

4.1
446 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saint Augustine, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
180 Capulet Dr, Saint Augustine, FL
32092, United States

Hours

Reviews

4.1
446 reviews
5 stars
264
4 stars
82
3 stars
36
2 stars
15
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others are reported as rude or dismissive.

Order Accuracy

Multiple reviews mention issues with order accuracy, including incorrect items and poorly made drinks.

Food Quality

Customers have expressed disappointment with the quality of food, particularly with cold or poorly prepared items.

Cleanliness

Several reviews highlight cleanliness issues within the establishment, including dirty tables and floors.

Speed of Service

While some customers appreciate quick service, others report long wait times, especially in the drive-thru.
  • SS
    Savanah
    3 days ago
    3.0
    The mobile app doesnt have a no ice option, when I asked about it the cashier said “it’s just.. it’s just” and shrugged it off. And multiple time I’ve asked for no ice and they say they can’t, then some give me no ice no problem. I’ve asked for less ice in the app and ended up with more than half the cup filled.
  • CB
    Cliff Bróðirton
    Nov 25, 2025
    1.0
    Had a mobile order last week, confirmed it at the ordering speaker. Waited at least ten minutes at the window before someone asked if I was waiting for something. Took another few minutes before I got my order, to their credit they did apologize. Came back tonight, ordered at the speaker, I was the only car in line. Waited at the window for at least five minutes, no one even took my payment. I drove off. I used to frequent this location but I won't be back.
  • DE
    Dj EXHILE
    Nov 20, 2025
    1.0
    Stood there waiting for them to finish there convo. Almost 5 minutes when I was noticed I asked if I could order. Seemed really inconvenienced by that. Ordered an iced coffee… I drink iced coffee’s from Dunkin probably twice per day. I don’t know what that was but it was absolutely gross. They told me they made it right. I told them okay keep it then. I definitely don’t want it. And a burnt sausage egg and cheese crescent sandwich. It’s black and an uncooked bagel with plain cream cheese. I wish I would have spent my 15 dollars elsewhere. Really bummed because I always love Dunkin. This one isn’t it. Take your money to another one
  • CW
    Catherine Wilson
    Nov 16, 2025
    1.0
    I come to this Dunkin’ Donuts pretty much every day - and when they have it, I get the maple bacon sandwich on an English muffin. My one pet peeve is when the cheese hasn’t been melted one bit and it’s ice cold. Usually it’s drive thru so I leave and can’t do anything about it - this time I sat inside with my family and when I went up to the counter to ask them to nuke it for a few seconds to melt the cheese I was told by the chick making the sandwiches ‘not right now’ and was handed back my sandwich. The cheese was ice cold. It doesn’t taste good on a hot sandwich. I used to work at a dunkin donuts and if I told a customer ‘not right now’ I would have gotten reamed. I didn’t want the chick to remake it, I just wanted her to throw it in the microwave for 8 seconds. Customer service goes a long way.
  • BL
    Brandon Luke
    Nov 11, 2025
    2.0
    Past 3 times I’ve been to Dunkin (drive thru) it’s been very disappointing. Hot coffee is supposed to be hot not barely warm. Breakfast sandwiches have been off as of late. Just seems like they’re more concerned about getting the product out the door rather than the quality given to the consumer.. very disappointing.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Saint Augustine, FL?

Dunkin' Saint Augustine is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sunday.

Does Dunkin' in Saint Augustine offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services for customer convenience.