Chipotle Mexican Grill

3.8
1166 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle St. Augustine is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1753 US Highway 1 S, Saint Augustine, FL
32084, United States

Hours

Reviews

3.8
1,166 reviews
5 stars
576
4 stars
232
3 stars
100
2 stars
89
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some employees received praise for their helpfulness, while others were reported as rude or indifferent.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and flavorful meals, while others reported issues with stale ingredients and incorrect orders.

Cleanliness

Multiple complaints about the cleanliness of the dining area and restrooms, with many customers noting dirty tables and floors.

Pricing Issues

Customers expressed dissatisfaction with portion sizes relative to prices, feeling that they were not getting good value for their money.

Order Accuracy

Frequent issues with incorrect orders and missing items, particularly with online and pickup orders.
  • AF
    A F
    Nov 12, 2025
    3.0
    It was ok. Beefs Tough.
  • HN
    Ham Newton
    Nov 12, 2025
    1.0
    Older female cashier was so rude to her coworkers and made me uneasy attitude is huge in customer service and wouldn’t want someone like that handling my food. Won’t be back here and neither should you very unfortunate.
  • CR
    CHRISTINE ROMANO
    Nov 9, 2025
    5.0
    My first time at Chipotle and I can’t figure out why I never went . Loved it soooo much went back twice in one week. Reasonable prices and delicious food Don’t wait as long as I did . So much healthier than the other fast food options
  • KF
    Karen Fabiana-Fox
    Oct 30, 2025
    5.0
    One of the employees, Ms. Tina, is the sweetest and most personable employee I’ve ever come across. She always greets my family and I with a smile and truly makes our day. Ms. Tina never fails to provide the best customer service there is and she is greatly appreciated by my daughters.
  • SS
    Savannah
    Oct 28, 2025
    1.0
    I had a absolutely horrible experience.. I got a kids quesadilla and they charged me $12 for the whole thing and the kids meal is $5… there were non talkative and charged me 3.78 for chicken.. when it comes on the quesadilla. Will not ever be coming here again and I hope they understand the prices of things.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in St. Augustine serve?

Chipotle Mexican Grill in St. Augustine specializes in customizable Mexican fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in St. Augustine?

It is located at 1753 US Highway 1 S, Saint Johns, next to Burger King, Saint Augustine, FL 32084.