McDonald's

3.5
2747 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3110 E College Ave, Ruskin, FL
33570, United States

Hours

Reviews

3.5
2,747 reviews
5 stars
977
4 stars
561
3 stars
472
2 stars
221
1 star
516

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Speed of Service

Customers frequently complained about slow service, with long wait times for food, especially during peak hours.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and cold food, contributing to a negative dining experience.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and overall disorganization.
  • BS
    Breanna Slezak
    Jan 3, 2026
    2.0
    dumbest mcdonald’s ever how the hell do you not have ketchup or bbq sauce and look at me like i’m the dumb one. bad customer service and fries were cold.
  • JN
    james nguyen
    Dec 29, 2025
    1.0
    MOST HORRIBLE EXPERIENCE EVER!!! I arrived at this location at 5:30am. Nothing was open ( dine in [5am-12am] or drive thru [24hrs] ) the orange haired manager yes at me through the pocket front doors that they were not open yet and to go away. Really?! . I get desperation sets in to hire in folks but to be treated like this so early in the morning is uncalled for. I hope she has a better day because to start her day like that is miserable.
  • JM
    Justin Mckinnis
    Dec 28, 2025
    5.0
    Katelyn was awesome, she worked so fast and was the reason we got our order in a decent time. There were several large orders while we were there so I was grateful for the urgency she showed.
  • ZZ
    ZALESKI
    Dec 27, 2025
    1.0
    how do you mess up a mobile order it’s right in front of your face it’s not like there’s a possibility for any miscommunication how can a sausage egg and cheese biscuit Come with no cheese and no sausage. It’s really got me wondering how can you mess up that bad?
  • LL
    Lexi B (Lexib518)
    Dec 23, 2025
    1.0
    Most unprofessional and rude staff and management of a McDonald’s I’ve ever seen. I placed a mobile order for counter pick up after 12am. When I arrived there was a line of cars wrapping around the building and got a notification that my order was ready. They refused to bring it to the door and said I had to get in line for the drive thru despite my order being ready. Also note I watched them make a Sunday and McFlurry while I stood at the door. I then called and the manager told me to park and walk up to the drive thru window. I was able to pull up to the window where they gave me my hot food and drink but told me no McFlurry that the ice cream machine shuts down at 12, while there was a milkshake on the counter behind the guy and after I watched them make a Sunday. Absolutely insane unprofessionalism.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Ruskin, FL?

McDonald's in Ruskin, FL operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open 24/7.