Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Customers frequently complained about slow service, with long wait times for food, especially during peak hours.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and cold food, contributing to a negative dining experience.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff behavior and overall disorganization.
BS
Breanna Slezak
Jan 3, 2026
2.0
dumbest mcdonald’s ever how the hell do you not have ketchup or bbq sauce and look at me like i’m the dumb one. bad customer service and fries were cold.
JN
james nguyen
Dec 29, 2025
1.0
MOST HORRIBLE EXPERIENCE EVER!!! I arrived at this location at 5:30am. Nothing was open ( dine in [5am-12am] or drive thru [24hrs] ) the orange haired manager yes at me through the pocket front doors that they were not open yet and to go away. Really?! . I get desperation sets in to hire in folks but to be treated like this so early in the morning is uncalled for. I hope she has a better day because to start her day like that is miserable.
JM
Justin Mckinnis
Dec 28, 2025
5.0
Katelyn was awesome, she worked so fast and was the reason we got our order in a decent time. There were several large orders while we were there so I was grateful for the urgency she showed.
ZZ
ZALESKI
Dec 27, 2025
1.0
how do you mess up a mobile order it’s right in front of your face it’s not like there’s a possibility for any miscommunication how can a sausage egg and cheese biscuit Come with no cheese and no sausage. It’s really got me wondering how can you mess up that bad?
LL
Lexi B (Lexib518)
Dec 23, 2025
1.0
Most unprofessional and rude staff and management of a McDonald’s I’ve ever seen. I placed a mobile order for counter pick up after 12am. When I arrived there was a line of cars wrapping around the building and got a notification that my order was ready. They refused to bring it to the door and said I had to get in line for the drive thru despite my order being ready. Also note I watched them make a Sunday and McFlurry while I stood at the door. I then called and the manager told me to park and walk up to the drive thru window. I was able to pull up to the window where they gave me my hot food and drink but told me no McFlurry that the ice cream machine shuts down at 12, while there was a milkshake on the counter behind the guy and after I watched them make a Sunday. Absolutely insane unprofessionalism.
What are the operating hours of McDonald's in Ruskin, FL?
McDonald's in Ruskin, FL operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, this McDonald's has a drive-through open 24/7.
What delivery options are available at this McDonald's?
They offer delivery services including curbside pickup, same day delivery, and no-contact delivery.
Can I order McDonald's food online or via an app?
Yes, you can order online via their delivery URL or through the McDonald's app available on both Apple and Android platforms.
What payment methods does McDonald's in Ruskin accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does McDonald's offer at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What types of food does this McDonald's serve?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, frozen yogurt, and ice cream.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include KFC, Domino's Pizza, South Shore Pizza, and Subway, providing a variety of choices if you want to explore other eateries.
What nearby services could I visit in conjunction with McDonald's?
You can visit nearby services such as Stay Pretty Nail Salon or Coast Dental which are located close by, making it convenient to combine errands or appointments with a meal at McDonald's.
Are there any nearby places for accommodation or travel needs?
Ruskin Inn Hotel and Ruskin Inn Tampa are nearby lodging options, while Hillsborough County DMV and Driver License Vehicle Services are available for travel-related needs.