Dunkin'

Reviews

• RJ

  Rhiannon Johnston

  Jan 1, 2026
  1.0
  Had one of the worst experiences here ever. I did a mobile order while leaving a shop in the same plaza, not able to see how long a line would be. It was just a green tea and cranberry juice- nothing crazy. I get in the car and drive over- took roughly 3 minutes. Go through the drive through and pull up to the window to be berated by Jazmine and another female with a ton of facial piercings because I did not give them 5 minutes that they require and to never order from the drive through line again with the most rude and disrespectful tone ever. I tried explaining I didnt but they just kept telling me they needed 5 minute minimum on mobile orders. Mind you no where on the app does that disclaimer populate for rapid pickup. Then they didnt have one of the items I ordered so Amari came overto the window and proceeded to do a refund after Jazmine told me they couldn't. Then when I finally got my green tea, it was half full. I tried asking for a manager on duty- there isnt one. Supervisor on duty- there isnt one. Team lead..anyone- there isnt one. And the girl with all the facial piercings, horrible attitude and mega disrespectful tone- she has no name. So I called the store later and asked for a Manager- there wouldnt be one there or any leadership till the next day according to Amari who took my message. I asked for a manager to call me, left my name and number. Its been 3 weeks now and no call back. So if you want half made drinks served by the rudest most disrespectful group of people in the southern hillsborogh county region then come here. If not.... avoid it at all costs.
• DH

  Danielle Henry

  Dec 28, 2025
  1.0
  What coffee shop only makes 1 batch of cold brew a day??? This is shameful. Corporate should know what’s going on here. If you are not going to make cold brew than take it off your mobile order
• JS

  Jeff Marshall Sr

  Dec 22, 2025
  5.0
  I visit a lot of Dunkin's and the Sun City Center Dunkin is the best. It is a high volume and extremely well run machine. The help is so organized and polite! Regardless of how busy it is , you are in and out of there quickly.
• BO

  Benjamin Ortiz

  Dec 16, 2025
  1.0
  ON 12/16/25 @ 4:35am. States that it is open at 4:30am but staff said that they are short staffed and won't open till 5am. False ADVERTISEMENT! AVOID. FYI, there was enough staff at the restaurant.
• CC

  Cori Campbell

  Dec 13, 2025
  2.0
  Employee took my order wrong at the counter and I corrected it. She had to get someone over to help enter in the correct order. The one helping said she'd be the one making it so it would be good. We were handed our order and left. Got out of the parking lot and onto the highway when I noticed I was given the voided incorrect order. So of course we paid for it and not able to turn around to get it corrected. I don't even understand why someone would make an order for one that clearly says void on the ticket. Always double and maybe even triple check your order for accuracy so you don't go without your morning pick me up.

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