While many customers praised the deliciousness of specific items like birria tacos, there were numerous complaints about bland flavors and incorrect orders.
Customer Service
A significant number of reviews highlighted poor customer service, including rude staff, lack of attentiveness, and issues with order accuracy.
Cleanliness and Environment
Several customers noted cleanliness issues, including unpleasant odors and disorganized dining areas, which detracted from their overall experience.
Order Accuracy
Multiple customers reported consistent problems with incorrect orders and missing items, leading to frustration and dissatisfaction.
Value for Money
Some customers felt the prices were reasonable for the food quality, while others criticized the value due to poor service and food preparation.
HP
Hayai Products
Nov 10, 2025
1.0
Steer clear the food is horrible place should be shut down.
AA
Ariana Arce
Nov 7, 2025
3.0
i walked in with my boyfriend & our friend only to see a server by the name of frances name calling a young lady, saying shes gross, fat, making his arms wide to mimic her. that is absolutely disgusting & no one should ever treat anyone like that. i cannot believe the way he was treating her & i cannot believe you let people like that work at your restaurant.
PK
Paige Kisela
Oct 24, 2025
1.0
3 consecutive times ive ordered from here and they have completely messed up my order. I will never eat here again.
DR
don ratcliff
Oct 11, 2025
4.0
Pretty good tacos
RP
Raquel Paz
Oct 9, 2025
1.0
Start off by saying I have ordered from here multiple times for both pick up and delivery. This time we ordered for delivery 1lb of carne asada but received a wrong platter which is not enough for all of us to eat.
We contacted the restaurant and they blamed me for the system not showing them the correct order nor the correct amount. Attached pictures of what the system says we ordered. They offered no solution until I insisted something had to be done. The solution was for me to drive over there and pick up the right order, which was not an option at 830 at night with our 2 year old sleeping and husband that just had a medical procedure done. We paid an extra $15 just to have the food delivered to begin with alo g a tip we all starting to regret. I asked that they refund me for the wrong order and they said no because they can't loose out even if it was their mistake. At this point my mind is melting and wondering if this is a joke.
While I am in shock they start arguing with each other in spanish which i understand(obviously because it is their mistake) then comes back to tell me that it is our mistake and problem because we won't drive over to pickup the food regardless that we paid for the food and delivery. Eventually I hang up since I couldn't take this insanity and crazy drama.
Sadly this is not the first time we get the order wrong even though we ordered from their website. While it is the first time we get verbally attacked and blamed for ordering food from them. It is sad since we have been true fans since the food truck which is still there. With so many great restaurants closing and this place with those employees will be another one.
Keep the money, it is not worth being disrespected. Your food is amazing but is not worth being treated like garbage.
Frequently Asked Questions About Tacos Al Carbon Royal Palm Beach
What are the regular business hours of Tacos Al Carbon Royal Palm Beach?
The business is open Monday to Sunday from 9:00 AM to 11:00 PM, except Wednesday which closes at 10:30 PM, and Friday which closes at 6:20 PM.
Does Tacos Al Carbon Royal Palm Beach offer delivery service?
Yes, they offer delivery service as well as in-store pickup.
What are the takeout hours for Tacos Al Carbon Royal Palm Beach?
Takeout is available daily from 9:00 AM to 11:00 PM, except on Wednesday which closes at 10:30 PM, and Friday which closes at 6:20 PM.
Where is Tacos Al Carbon Royal Palm Beach located?
The restaurant is located at 10385 Southern Boulevard, Royal Palm Beach, FL 33411, USA.
What is the phone number for Tacos Al Carbon Royal Palm Beach?
The main phone number is +1 561-725-4930.
Where can I view the menu or place an order online for Tacos Al Carbon Royal Palm Beach?
You can view the menu and place an order online at https://tacosalcarbonflorida.com/menu.
What types of cuisine does Tacos Al Carbon Royal Palm Beach specialize in?
They specialize in Mexican food including tacos, burritos, tortas, Tex-Mex dishes, vegetarian options, and offer breakfast and bar services.
Which nearby places can I visit after dining at Tacos Al Carbon Royal Palm Beach?
Nearby places include Bella Brows beauty spa for eyebrow and makeup services, Planet Fitness gym for a workout, and Aunty Merl's Kitchen for Caribbean cuisine.
Are there other dining options close to Tacos Al Carbon Royal Palm Beach?
Yes, nearby restaurants include Red House Chinese, Thai Basil Royal Palm Beach (Asian cuisine), and Aunty Merl's Kitchen (Caribbean restaurant).
What services are available nearby for car rental or automotive needs?
Nearby you can find Enterprise Rent-A-Car for rentals and AUTOBUY Royal Palm Beach for automotive and car buying services.