McDonald's

3.2
1082 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1400 Royal Palm Beach Boulevard, Royal Palm Beach, FL
33411, United States

Hours

Reviews

3.2
1,082 reviews
5 stars
368
4 stars
175
3 stars
167
2 stars
97
1 star
275

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and poor food handling practices.

Food Quality

Many reviews highlighted issues with food quality, including stale and cold items, incorrect orders, and poor preparation.

Customer Service

Numerous complaints about rude staff, lack of attention, and poor management responses to customer issues.

Order Accuracy

Frequent reports of incorrect orders and missing items, leading to customer frustration.

Service Speed

Customers experienced long wait times for food, both in-store and drive-thru, with some waiting over 30 minutes.
  • RR
    RJ
    Nov 7, 2025
    1.0
    Rude manager today , tells me to pull up to a parking space because she’s being timed , but then proceeds to have me wait there for five minutes, then the guy comes out with my food, forgets my drink, then I need salt which I could have asked for if I were at the window like normal, then he goes in and never comes back out. So I go in, apparently she told him he couldn’t come back out to give it to me. Then she starts yelling at me! Says she is busy! Long black hair short Spanish lady. Horrible attitude and runs her shift completely inefficiently.
  • MC
    Matthew Claxton
    Nov 5, 2025
    1.0
    Food always old and cold
  • PJ
    P J
    Nov 1, 2025
    5.0
    Veryfast, very friendly
  • JR
    joan R
    Oct 10, 2025
    1.0
    A few weeks ago my grandson and I were in this store. We were going to eat there, but there wasn’t a clean table in the place, so we brought it home. We just came from this Mc Donald’s again today! And again! No clean tables! But we stayed. When the woman brought us our order, I brought it to her attention, that all the tables needed to be cleaned. She said it would be taken care of, but it wasn’t while we were there! Disgusting!!! Won’t be back here again !!
  • JJ
    Jero
    Sep 19, 2025
    1.0
    I was very disappointed with what I witnessed during my visit. While ordering, I clearly saw an employee handling the French fries station—grabbing the scoop, salting the fries—and then immediately switch to changing the trash bag at a large bin right next to the service area. After tying up the trash, she slid the bin back and went straight back to touching the fry scoop and salting fries without washing her hands. I addressed it with the manager, but the response was minimal—she was only told to use sanitizer. That is not an acceptable substitute for proper handwashing, especially after handling garbage. For a restaurant that consistently shows an “A” health inspection grade, this is concerning. Food safety is not optional, and cross-contamination like this puts customers at risk. I’m sharing this not to attack, but because basic hygiene standards must be enforced. Customers deserve confidence that their food is being handled safely and professionally.

Frequently Asked Questions About McDonald's

What are the delivery hours at McDonald's in Royal Palm Beach?

Delivery is available Monday through Sunday from 6:00 AM. Closing times are 11:30 PM on weekdays and Sunday, and 12:30 AM on Friday and Saturday.

When is the drive-through service open at this McDonald's location?

Drive-through is open Monday through Thursday and Sunday from 6:00 AM to midnight, and until 1:00 AM on Friday and Saturday.