Dairy Queen (Treat)

3.8
304 reviews
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Business Details

1113 Royal Palm Beach Blvd, Royal Palm Beach, FL
33411-1641, United States
(561) 790-0349
https://www.dairyqueen.com/
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About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Welcomes familiesAvailable

Location

Dairy Queen (Treat)
1113 Royal Palm Beach Blvd, Royal Palm Beach, FL
33411-1641, United States

Hours

Reviews

3.8
304 reviews
5 stars
154
4 stars
50
3 stars
31
2 stars
20
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty facilities and unkempt areas.

Product Consistency

Several customers noted inconsistencies in food quality, particularly with ice cream products being melted or poorly prepared.

Employee Behavior

There were complaints about unprofessional behavior from staff, including lack of acknowledgment and inappropriate conduct.

Atmosphere

The store's atmosphere was described as uninviting, with some customers mentioning it felt run down.
  • AD
    Ananda Devi
    May 17, 2020
    2.0
    I am a fan of Dairy Queen and often frequent this store. I was there yesterday, 5/16/20. I am writing this just to inform the owner. Not to put the store down. I just want the owner to be to be aware that although I dont know what safety practices have been required at this store, I felt what I needed to feel safe was not in place. There were two attendants, one kept his mask on the whole time he was providing service while the other server kept her mask below her chin. It was not covering her face at all. In addition, as we were waiting for our order to be completed, 2 seperate groups of 5-6 people came in at one time. None of them were wearing masks and they were not redirected to wait outside or to put a mask on. There were at least 14 people in the store at one time, and at least 10 of whom were not wearing a mask. It is a small space so I was very uncomfotable. I love this Dairy Queen. I have no complaints about the food or service in general, just the safety under our current situation. For others, this may not be an issue however for me, I feel the restrictions are too loose at this time to go there. I will revisit once we have moved through our current concerns. Hope this is tsken as constructive feedback, not harsh criticism. Thanks!
  • AM
    A Marrero
    Mar 3, 2019
    1.0
    Don’t ever order a cake from here.. I ordered a blizzard cake which they made me pay when placed the order . I picked it up 3 days later and when it came time to cut the cake for my sons birthday it was the wrong thing. It was practically all vanilla and no blizzard. Needless to say my son was upset because he wanted a blizzard cake . When I called the next day I was told I should’ve returned it .. really ?? It was the middle of my sons birthday party .. not to mention this is the second time it’s happened .. I will never get a cake from here again . The manger was so rude about it
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Frequently Asked Questions About Dairy Queen (Treat)

Where is Dairy Queen (Treat) located?

Dairy Queen (Treat) is located at 1113 Royal Palm Beach Blvd, Royal Palm Beach, FL 33411-1641, US.

What are the operating hours of Dairy Queen (Treat)?

Dairy Queen (Treat) is open from 12:00 PM to 10:00 PM Monday through Thursday and Sunday, and from 12:00 PM to 11:00 PM on Friday and Saturday.