Chipotle Mexican Grill

2.3
248 reviews
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Business Details

11929 Southern Blvd, Royal Palm Beach, FL
33411, United States
(386) 359-0031
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Royal Palm Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
11929 Southern Blvd, Royal Palm Beach, FL
33411, United States

Hours

Reviews

2.3
248 reviews
5 stars
61
4 stars
14
3 stars
13
2 stars
16
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, unhelpful staff, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about small portions, stale chips, and missing ingredients.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Management Concerns

Reviews indicated a lack of effective management, with staff being untrained, unmotivated, and often distracted.

Mixed Experiences

While some customers had positive experiences, many others expressed disappointment, suggesting a significant inconsistency in service and food quality.
  • MB
    Michael Bowe
    Nov 17, 2025
    3.0
    Chipotle has definitely been letting me down with the level of service and cleanliness of their restaurants. It seems like nobody cares about quality control. Specific menu items are more often than not replenished in a timely manner. Chips are stale or broken. Utensil stations are empty.
  • EE
    Emily Evans
    Nov 16, 2025
    1.0
    I ordered my food to go. When I got a notification it was ready, I waited another 30 minutes. I asked to get my drink while I wait and they wouldn't give it to me. There were many people waiting. Then I got my food and it was the wrong rice. I don't think I will go back to this location.
  • KY
    Kevin Young
    Nov 15, 2025
    1.0
    Avoid this location. You're better off driving to a Chipotle in Naples, you'll get your food faster and have less rude service.
  • AM
    Adriatik Meqa
    Nov 15, 2025
    1.0
    Its the nearest Chipotle the worst service! The wait is over 30 minutes for a order!
  • RP
    Ryan Pence
    Oct 14, 2025
    1.0
    Worst Chipotle i have ever been to they completely messed up my order and never gave me a receipt. I will be going to cooperate! Please avoid!!!!!+
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Royal Palm Beach offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

Where is Chipotle Mexican Grill located in Royal Palm Beach, FL?

It is located at 11929 Southern Blvd, Royal Palm Beach, FL 33411.