Chipotle Royal Palm Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported long wait times, poor customer service, and staff being unprofessional or inattentive.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, stale items, and inadequate portion sizes.
Cleanliness and Management
Several reviews highlighted cleanliness issues and poor management, with reports of dirty tables and staff not addressing customer concerns.
Inconsistent Experience
Customers noted a wide range of experiences, with some praising the food and service while others had extremely negative encounters.
RO
R. O.
2 days ago
3.0
The reviews here were pretty accurate… food was good tho and was flavorful and hot. The staff looked like they were bothered by taking our orders (rice chicken black beans and cheese). The chicken portions were ridiculously small. Other than that wasn’t too bad
RC
Rod Connor
Jan 5, 2026
3.0
Out of key ingredients and just scraped the bottom and shorted my bowl instead of getting more. A burrito in our order was wrapped like he was afraid of hurting something. Just fell apart.
KH
KC Henderson
Dec 23, 2025
1.0
I’m not a complainer but this was the worst food experience I have ever encountered. The brown rice was inedible. It was like eating hard candy. I threw the majority of the bowl out. It’s a shame you pay around $15 per person for food that is inedible.
JL
Jasmine Joy Landry-Owoeye
Dec 22, 2025
5.0
I have only been to this location for pick-up so I can't say much about the inside area. I did notice it's a smaller location and they do have some outside seating. I can say the food was delicious as that is always the case with Chipotle. The price is a little higher, but the portions are also very large and a great treat when you feel like getting a special dish. My daughter and I each have our own special dish we like to order now and again. The drive through workers tend to be young and need to work on their customer service and communication a bit, but otherwise no biggie =)
JC
Jeremiah Cruz
Dec 19, 2025
1.0
I don’t like leaving bad reviews, but tell me why I walked in waited for 15 minutes and the guy tells me “she’ll be right with you” as she’s making two bowls AND ringing them up. Obv it’s not her fault for her co worker being lazy, after he told me that he just turned around and started talking with his co workers while I was just standing staring. I walked out and still no one payed any mind. I do not recommend.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Royal Palm Beach offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Royal Palm Beach, FL?
It is located at 11929 Southern Blvd, Royal Palm Beach, FL 33411.
What are the operating hours for Chipotle Mexican Grill in Royal Palm Beach?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle in Royal Palm Beach?
You can order online via Chipotle's official website or their app using these links: https://order.chipotle.com/ or the Chipotle app.
Is Chipotle Mexican Grill in Royal Palm Beach open throughout the week?
Yes, Chipotle is open every day of the week from 10:45 AM to 11:00 PM.
How can I contact Chipotle Mexican Grill in Royal Palm Beach via email or phone?
You can email them at FL.4555.RoyalPalmBea@chipotle.com or call at +1 386-359-0031.
Are there other dining options near Chipotle Mexican Grill in Royal Palm Beach?
Yes, nearby restaurants include Topsail Steamer Seafood, Mission BBQ, Maple Street Biscuit Company, Smoothie King, Pei Wei Asian Kitchen, and Burger King, offering a variety of seafood, barbecue, American, smoothie, Asian, and fast food choices.
What nearby services can I find around Chipotle Mexican Grill in Royal Palm Beach?
Nearby services include optometry at Eyes on Southern, medical spas like Skincare Lab and AMB Aesthetics & Wellness, and telecommunications from Verizon stores.
Are there health and wellness facilities close to Chipotle in Royal Palm Beach?
Yes, health and wellness options nearby include Edge Aesthetics and Wellness, Dream Beauty Esthetic & Lashes, and the Wellington Rejuvenation Center.
Is there any way to earn rewards or get exclusive offers at Chipotle Mexican Grill in Royal Palm Beach?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.