Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food freshness, including cold and poorly prepared items.
Service Issues
Numerous reviews highlighted unprofessional and rude behavior from management and staff, leading to negative customer experiences.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and inconsistent service.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual employees for their friendly and helpful service.
AM
Angela M
Nov 5, 2025
5.0
I always have a good experience when I come here but my visit today was exceptionally great. The food was made perfectly and was packaged with care- it’s the little details that matter! Even more so, Cat went above and beyond for me despite it being the busy dinner rush. She has amazing customer service skills and is so kind every time I see her. Best McDonald’s around!!!
SS
sarina
Nov 3, 2025
5.0
Workers are nice and food comes out fast
TM
Tamara Moore
Oct 27, 2025
5.0
The food here is always delicious and freshly made. The only McDonald's I can go to at anytime and my food is hot and hasn't sat around all day. The employees are always friendly and joke around with one another. Friendly atmosphere. Would recommend this McDonald's over any other in the area
CW
Colin Watkins
Oct 18, 2025
1.0
Female manager here kinda tall and really skinny is just an absolute rude person, told me I could only 4 sauces for 20 nuggets and 3 large fries which is insane first off the sauce is free secondly they never gave me the chocolate milk either and they don’t give out the monopoly pieces sometimes even if you ordered straight from the monopoly option, won’t be coming back here I’ll just go down the road to the one at us1 until she’s gone, the older white lady running first window was lovely though I feel bad she has to work with the rude lady running second window that’s also a manager is wild to say the least.
EA
Erick A
Oct 4, 2025
1.0
The manager tonight 10/04/2025 at 10:00pm was possibly the most unprofessional service member I have ever encountered. I ordered 2 snack wraps and 1 of them was not cooked thoroughly or just flat out a bad piece of chicken. I ate in the parking lot so I went back through the drive thru and told them the situation and if I could swap out the 1 I couldn’t eat. The manager came over with the attitude of a disgruntled teenager and after I turned in the remaining food she walked away while I was talking to her and together with the crew leader began to complain and talk about me openly as if this was a high school. Hello!! I don’t care if this is McDonald’s I paid for something and could not eat it because of YOUR mistake! I come here often and have never had an issue and after tonight and my experience with this MANAGER I will never return. After seeing her openly speak badly about a customer her team felt comfortable enough to join in with her. The fish rots from the head down! If this is the type of manager you employ the staff will follow her lead. What a horrible example. After reading the past reviews it seems as if there have been MULTIPLE reports about an unprofessional manager. Lucky for her I didn’t get her name so I reporting the date and time though it doesn’t seem this McDonald cares enough about reviews to have a discussion with her as there is still a manager behaving this way.
What are the opening hours for McDonald's at 3844 Murrel Rd, Rockledge, FL?
McDonald's at 3844 Murrel Rd, Rockledge, FL is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's location offer delivery services?
Yes, this McDonald's location offers delivery services 24/7 through their website and partnered delivery options.
Can I order food for curbside pickup or no-contact delivery at this location?
Yes, McDonald's at this address provides curbside pickup, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24 hours a day, 7 days a week.
What payment methods are accepted at McDonald's on Murrel Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu and ordering options for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online via https://mcdonalds.smart.link/mjuu1ggdi or their mobile app.
What nearby restaurants could I visit after enjoying a meal at McDonald's on Murrel Rd?
Nearby dining options include Subway for sandwiches, Cheers Seafood & Grill for seafood, and Dumpling King for Chinese cuisine.
Are there any nearby banks or financial services close to McDonald's on Murrel Rd?
Yes, Regions Bank and Western Union are located nearby for your banking and money transfer needs.
What local services are near McDonald's that might be useful for errands?
Nearby you can find Publix Super Market for groceries, Mavis Tires & Brakes for automotive services, and Supercuts for haircuts.
How can I benefit from McDonald's loyalty program at the Murrel Rd location?
You can join MyMcDonald's Rewards to earn points for free food by visiting https://www.mcdonalds.com/us/en-us/mymcdonalds.html.