McDonald's

3.5
1013 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3844 Murrel Rd, Rockledge, FL
32955, United States

Hours

Reviews

3.5
1,013 reviews
5 stars
368
4 stars
224
3 stars
161
2 stars
65
1 star
195

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food freshness, including cold and poorly prepared items.

Service Issues

Numerous reviews highlighted unprofessional and rude behavior from management and staff, leading to negative customer experiences.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and inconsistent service.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual employees for their friendly and helpful service.
  • AM
    Angela M
    Nov 5, 2025
    5.0
    I always have a good experience when I come here but my visit today was exceptionally great. The food was made perfectly and was packaged with care- it’s the little details that matter! Even more so, Cat went above and beyond for me despite it being the busy dinner rush. She has amazing customer service skills and is so kind every time I see her. Best McDonald’s around!!!
  • SS
    sarina
    Nov 3, 2025
    5.0
    Workers are nice and food comes out fast
  • TM
    Tamara Moore
    Oct 27, 2025
    5.0
    The food here is always delicious and freshly made. The only McDonald's I can go to at anytime and my food is hot and hasn't sat around all day. The employees are always friendly and joke around with one another. Friendly atmosphere. Would recommend this McDonald's over any other in the area
  • CW
    Colin Watkins
    Oct 18, 2025
    1.0
    Female manager here kinda tall and really skinny is just an absolute rude person, told me I could only 4 sauces for 20 nuggets and 3 large fries which is insane first off the sauce is free secondly they never gave me the chocolate milk either and they don’t give out the monopoly pieces sometimes even if you ordered straight from the monopoly option, won’t be coming back here I’ll just go down the road to the one at us1 until she’s gone, the older white lady running first window was lovely though I feel bad she has to work with the rude lady running second window that’s also a manager is wild to say the least.
  • EA
    Erick A
    Oct 4, 2025
    1.0
    The manager tonight 10/04/2025 at 10:00pm was possibly the most unprofessional service member I have ever encountered. I ordered 2 snack wraps and 1 of them was not cooked thoroughly or just flat out a bad piece of chicken. I ate in the parking lot so I went back through the drive thru and told them the situation and if I could swap out the 1 I couldn’t eat. The manager came over with the attitude of a disgruntled teenager and after I turned in the remaining food she walked away while I was talking to her and together with the crew leader began to complain and talk about me openly as if this was a high school. Hello!! I don’t care if this is McDonald’s I paid for something and could not eat it because of YOUR mistake! I come here often and have never had an issue and after tonight and my experience with this MANAGER I will never return. After seeing her openly speak badly about a customer her team felt comfortable enough to join in with her. The fish rots from the head down! If this is the type of manager you employ the staff will follow her lead. What a horrible example. After reading the past reviews it seems as if there have been MULTIPLE reports about an unprofessional manager. Lucky for her I didn’t get her name so I reporting the date and time though it doesn’t seem this McDonald cares enough about reviews to have a discussion with her as there is still a manager behaving this way.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 3844 Murrel Rd, Rockledge, FL?

McDonald's at 3844 Murrel Rd, Rockledge, FL is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services 24/7 through their website and partnered delivery options.