Service Speed
Customers frequently reported long wait times in both drive-thru and dine-in, with some experiencing delays of over 30 minutes.
Food Quality
While many enjoyed the food, there were complaints about items being cold, undercooked, or not meeting expectations, particularly with fries and sandwiches.
Staff Performance
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of urgency.
Cleanliness
The dining area and restrooms received positive remarks for cleanliness, contributing to a pleasant atmosphere.
Pricing Concerns
Several customers noted that prices seemed high for the quality of food received, leading to dissatisfaction.