Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Some customers reported clean bathrooms and dining areas, while others noted dirty conditions and unclean tables.
Customer Service
Customer service experiences varied widely; some praised friendly staff, while many reported rude and unprofessional behavior from employees.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
Order Accuracy
Numerous complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
Drive-Thru Experience
Drive-thru service was often criticized for long wait times and poor communication, although some customers had positive experiences.
OO
Olivia
Oct 21, 2025
5.0
Went inside Extremley clean bathroom. Friendly staff and food was fresh and cooked to order. Will definitely come back and tell my friends about my experience.
BL
BeeBee Louie
Oct 19, 2025
1.0
I should not have to wait 30 minutes in the drive-through for food… actually more than 30 minutes cause I’m writing this and I’m still in line right now
DA
David Agronow
Oct 1, 2025
5.0
Delicious chili and frosty. Great staff.
AW
Aleesia Williams
Jun 30, 2025
1.0
I had a very disappointing and upsetting experience at the Wendy’s drive-thru located at [3741 W Blue Heron Blvd
Riviera Beach, FL 33404
United States] on [June 30 2025 @ 9:00pm]. I was simply trying to place an order when the employee at the speaker responded in a rude and disrespectful tone. When I asked for BBQ sauce, the employee made a sarcastic and uncalled-for remark, mocking my request as if it were a joke. Not only was it unprofessional, but it also made me feel embarrassed and disrespected for no reason.
It’s incredibly frustrating as a paying customer to be treated with such disregard. The tone used was condescending, and the attitude made it seem as though my presence or request was a bother to them. If employees can’t maintain basic courtesy and professionalism, especially in customer-facing roles, it reflects poorly on the company as a whole.
I expect better from a national chain like Wendy’s. I am not asking for special treatment — just the basic decency and respect any customer deserves. I hope this issue is addressed appropriately, whether through retraining or disciplinary action. I will think twice before returning to this location and will be sharing this experience with others unless I see meaningful improvement.
SF
Stacey Frye
Jun 26, 2025
1.0
I was in yesterday and the girl didn’t give me my receipt! I tried calling because once I seen my online banking I realized she over charged me! She wasn’t giving anyone their receipts they were just piling up next to register!
No one answer the phone there!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Riviera Beach, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Riviera Beach, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (561) 844-7120.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3741 W. Blue Heron Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in Riviera Beach, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3741 W. Blue Heron Blvd in Riviera Beach, FL currently open?
Yes! Wendy's at this location is committed to serving the best quality food every single day and remains open.
What are the operating hours for the drive-through at Wendy's on W. Blue Heron Blvd?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served daily with a variety of combos, sandwiches, coffee, and sides available.
What payment methods are accepted at Wendy's on W. Blue Heron Blvd?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or their website at order.wendys.com.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available online at menu.wendys.com or through the Wendy's mobile app.
How can I contact Wendy's at 3741 W. Blue Heron Blvd for feedback or questions?
You can contact the Customer Care team via their website's Contact page, call 888-624-8140, or reach this location directly at (561) 844-7120.
Are there any nearby restaurants where I can visit before or after Wendy's?
Yes, nearby you can find Angelitos' Food, a Mexican restaurant, which offers a different cuisine option if you're interested.
Which nearby places can help me if I need car services when visiting Wendy's?
There are several automotive services nearby including Shell gas station with convenience store and oil change, Marathon Gas, Enterprise Rent-A-Car, and auto repair shops like BLM Auto Body and Arreaga's Auto Body Shop & Paint.
Are there nearby hotels if I need accommodation near Wendy's at Riviera Beach?
Yes, nearby hotels include Motel 6 and Travelodge by Wyndham Riviera Beach/West Palm, ideal if you're traveling and want to stay close to Wendy's.