Wendy's

3.7
1123 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3741 W. Blue Heron Blvd, Riviera Beach, FL
33404, United States

Hours

Reviews

3.7
1,123 reviews
5 stars
458
4 stars
258
3 stars
192
2 stars
69
1 star
146

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers reported clean bathrooms and dining areas, while others noted dirty conditions and unclean tables.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while many reported rude and unprofessional behavior from employees.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Order Accuracy

Numerous complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.

Drive-Thru Experience

Drive-thru service was often criticized for long wait times and poor communication, although some customers had positive experiences.
  • OO
    Olivia
    Oct 21, 2025
    5.0
    Went inside Extremley clean bathroom. Friendly staff and food was fresh and cooked to order. Will definitely come back and tell my friends about my experience.
  • BL
    BeeBee Louie
    Oct 19, 2025
    1.0
    I should not have to wait 30 minutes in the drive-through for food… actually more than 30 minutes cause I’m writing this and I’m still in line right now
  • DA
    David Agronow
    Oct 1, 2025
    5.0
    Delicious chili and frosty. Great staff.
  • AW
    Aleesia Williams
    Jun 30, 2025
    1.0
    I had a very disappointing and upsetting experience at the Wendy’s drive-thru located at [3741 W Blue Heron Blvd Riviera Beach, FL 33404 United States] on [June 30 2025 @ 9:00pm]. I was simply trying to place an order when the employee at the speaker responded in a rude and disrespectful tone. When I asked for BBQ sauce, the employee made a sarcastic and uncalled-for remark, mocking my request as if it were a joke. Not only was it unprofessional, but it also made me feel embarrassed and disrespected for no reason. It’s incredibly frustrating as a paying customer to be treated with such disregard. The tone used was condescending, and the attitude made it seem as though my presence or request was a bother to them. If employees can’t maintain basic courtesy and professionalism, especially in customer-facing roles, it reflects poorly on the company as a whole. I expect better from a national chain like Wendy’s. I am not asking for special treatment — just the basic decency and respect any customer deserves. I hope this issue is addressed appropriately, whether through retraining or disciplinary action. I will think twice before returning to this location and will be sharing this experience with others unless I see meaningful improvement.
  • SF
    Stacey Frye
    Jun 26, 2025
    1.0
    I was in yesterday and the girl didn’t give me my receipt! I tried calling because once I seen my online banking I realized she over charged me! She wasn’t giving anyone their receipts they were just piling up next to register! No one answer the phone there!

Frequently Asked Questions About Wendy's

Is 3741 W. Blue Heron Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.