McDonald's

3.6
1284 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3551 N Broadway, Riviera Beach, FL
33404, United States

Hours

Reviews

3.6
1,284 reviews
5 stars
527
4 stars
243
3 stars
210
2 stars
107
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.

Food Quality

Mixed feedback on food quality; some customers received cold or overcooked items, while others praised the freshness.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating issues with order fulfillment.

Atmosphere

Concerns about the cleanliness and atmosphere of the location, with mentions of homeless individuals causing discomfort for customers.

Speed of Service

Inconsistent service speed, with some customers experiencing long wait times, especially during peak hours.
  • AM
    Angel Mesias
    Oct 31, 2025
    1.0
    Order something to take out, as always they forgot to include all the items of my order in the bag, when I called to ask for the staff to be more thorough and attentive before handing out the bag ( this is not my first time having an issue), the person who answer my call just told me is not her who served me, that I should talk to the person who served me. Not the proper way to handle the situation, I hope someone in management can follow trough in this matter and take proper action so it won’t affect your future business, for reference this happened at 8:20 pm
  • GR
    Guglia Rivera
    Oct 25, 2025
    2.0
    Customer service is really bad. The fries were cold and old.
  • MG
    Maria Guadalupe Alvarez Guerrero
    Oct 20, 2025
    1.0
    Pedí para comer hay me lo llevaron a la mesa me faltaron 2 cosas en mi pedido papas y helado, primero pedí mis papas pense que me darías las 2 que faltaban pero solo llevaron las papas y tuve que volver a mostrador a pedir mi helado 😡 mi café helado de caramelo le faltaba demasiado caramelo era prácticamente solo café frío pedí más y me lo cobrarían pero la señora de mostrador muy grosera ya iba a pagarlo pero con la forma que me contestaba me dió coraje y mejor me salí como iba a pagar 1 dólar más por el caramelo que si lo hubiera servido como debe de ser no ubiera sido necesario perdir más (a mi no me gusta mucho lo dulce) entonces si le faltaba poquito, pésimo servicio el día de hoy
  • MW
    Monique Williams
    Oct 15, 2025
    2.0
    I visited this location today and the drive thru line was very long so I went inside and there was only 3 people inside but they took soooooo long to fulfill our orders. There was a young girl waiting before me and others so I had to speak up for her so she could get waited on. The service was horrible.
  • MA
    Marshall Almengor
    Oct 12, 2025
    1.0
    I went to that McDonald's for the monopoly game and they did not give me that game I pay almost 30 dollars for two meal not get it and then the fries was overcooked and the chicken sandwich was cold and disgusting never coming back to that McDonald's ever wasted my time and money

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3551 N Broadway, Riviera Beach?

McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays through their delivery service.