Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.
Food Quality
Mixed feedback on food quality; some customers received cold or overcooked items, while others praised the freshness.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating issues with order fulfillment.
Atmosphere
Concerns about the cleanliness and atmosphere of the location, with mentions of homeless individuals causing discomfort for customers.
Speed of Service
Inconsistent service speed, with some customers experiencing long wait times, especially during peak hours.
AM
Angel Mesias
Oct 31, 2025
1.0
Order something to take out, as always they forgot to include all the items of my order in the bag, when I called to ask for the staff to be more thorough and attentive before handing out the bag ( this is not my first time having an issue), the person who answer my call just told me is not her who served me, that I should talk to the person who served me. Not the proper way to handle the situation, I hope someone in management can follow trough in this matter and take proper action so it won’t affect your future business, for reference this happened at 8:20 pm
GR
Guglia Rivera
Oct 25, 2025
2.0
Customer service is really bad. The fries were cold and old.
MG
Maria Guadalupe Alvarez Guerrero
Oct 20, 2025
1.0
Pedí para comer hay me lo llevaron a la mesa me faltaron 2 cosas en mi pedido papas y helado, primero pedí mis papas pense que me darías las 2 que faltaban pero solo llevaron las papas y tuve que volver a mostrador a pedir mi helado 😡 mi café helado de caramelo le faltaba demasiado caramelo era prácticamente solo café frío pedí más y me lo cobrarían pero la señora de mostrador muy grosera ya iba a pagarlo pero con la forma que me contestaba me dió coraje y mejor me salí como iba a pagar 1 dólar más por el caramelo que si lo hubiera servido como debe de ser no ubiera sido necesario perdir más (a mi no me gusta mucho lo dulce) entonces si le faltaba poquito, pésimo servicio el día de hoy
MW
Monique Williams
Oct 15, 2025
2.0
I visited this location today and the drive thru line was very long so I went inside and there was only 3 people inside but they took soooooo long to fulfill our orders. There was a young girl waiting before me and others so I had to speak up for her so she could get waited on. The service was horrible.
MA
Marshall Almengor
Oct 12, 2025
1.0
I went to that McDonald's for the monopoly game and they did not give me that game I pay almost 30 dollars for two meal not get it and then the fries was overcooked and the chicken sandwich was cold and disgusting never coming back to that McDonald's ever wasted my time and money
What are the regular operating hours for McDonald's at 3551 N Broadway, Riviera Beach?
McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays through their delivery service.
Can I use drive-through service at this McDonald's?
Yes, the drive-through is open every day from 5:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.
What payment options are accepted at McDonald's in Riviera Beach?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's provide at this location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I place an order online or via app for this McDonald's?
You can order through the McDonald's app available on both iOS and Android, or via their online ordering links.
Is curbside pickup or no-contact delivery available?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What nearby places can I visit before or after dining at McDonald's?
You can visit Flagler Beach park and shopping area, or browse the Dollar General discount store nearby for some deals.
Are there any healthcare facilities close to this McDonald's?
Yes, Molina Medical Clinic and Xpress Urgent Care - Riviera Beach are nearby for medical services.
What local amenities and services are close to the McDonald's at 3551 N Broadway?
Nearby amenities include auto services such as Supra Auto Sales and Foreign Auto Services, beauty salons like Lovely Nails Spa, as well as financial services including Gersoninvestment and H&R Block.