Wendy's

2.9
1729 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Riverview, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Riverview, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13119 South Us Highway 301, Riverview, FL
33578, United States

Hours

Reviews

2.9
1,729 reviews
5 stars
441
4 stars
305
3 stars
254
2 stars
172
1 star
557

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, with some even experiencing food poisoning.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and food areas, contributing to a negative dining experience.

Order Accuracy

Customers frequently complained about missing items and incorrect orders, indicating a lack of attention to detail in order fulfillment.
  • JJ
    Jennie
    5 days ago
    1.0
    Notoriously slow. The stupid AI ordering system is dumb and does not improve the classic Wendys delay. I wish they could tell you ahead of time how long the wait will be. Arrived with no cars ahead of me and still told to "pull to where line and wait". Even the area hickey
  • KS
    Kerry Strong
    Jan 2, 2026
    5.0
    The bathrooms could use a little more attention. The staff were very pleasant and food was great.
  • AC
    Alicia Courington
    Dec 17, 2025
    1.0
    The people who are on shift Wednesday at 12:16am the girl is very rude through the drive through I have came here twice to pick up a door dash order and she is very very very rude and does not do her job like it's supposed to be done. Very un professional.
  • JC
    Jessica Cuevas
    Dec 12, 2025
    1.0
    My husband called me at 4:23 to tell me he had just gotten my taco salad from Wendy's on 13119 US-301, Riverview, FL 33578. He never got a receipt so I don't have an order number but he went through the drive thru and only ordered the salad. When he got home I opened the salad and the cheese on top smelled like spoiled milk, so I removed it. Under neat most of the salad was slimy and I removed the bad pieces. I added the dressing and tried it and it tasted like I had just drank spoiled milk. It was horrible. I felt bad because my husband had went there just on my request in between work so I tried eating just the chili and the nacho chips. The chips tasted stale and when I checked the package it had an expiration date of Jul 28 2025. The chili beans were so hard even after heating it up three times it did not soften. At that point I got sick and couldn't hold anything down. I looked up the store online and was trying to find where to leave a message on the website. I only saw address and phone number. SO I called and spoke with Amber who said she had just started her shift at 5pm and would remove the product from the line and gladly replace my food or give me a refund. I'm pregnant and don't want to risk trying anything else and I'm also concerned that if this location has an expired product from July without going noticed then I did not feel I would get anything good quality honestly. I've been having a horrible stomach pain since attempting to eat this food. I want a refund and for all mgmt. to be aware so that this would not happen to anyone else.
  • KR
    Kelly Roty
    Nov 30, 2025
    2.0
    I wouldn't normally leave a review for fast food, you know what you're getting. I do like the biscuits and gravy here, but the thing that really just irritates me is the price of their soft drinks. I think it was over $3 for a medium soft drink. And of course I didn't look at the menu, so my bad, but that is absolutely mental and I will never order another soft drink. Just some things are entirely outside the realm of what's reasonable and that's one of them. So eat the food if you want but don't fall for that soft drink bull....

Frequently Asked Questions About Wendy's

Is Big Bend & Hwy 301 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 13119 South Us Highway 301 in Riverview, FL?

The drive-through is open Monday to Friday from 6:30 AM to 3:00 AM, and Saturday to Sunday from 7:00 AM to 3:00 AM.