Wendy's

2.9
1717 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Riverview, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Riverview, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13119 South Us Highway 301, Riverview, FL
33578, United States

Hours

Reviews

2.9
1,717 reviews
5 stars
436
4 stars
304
3 stars
252
2 stars
171
1 star
554

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Many customers complained about cold, stale, or improperly cooked food, leading to dissatisfaction and even reports of food poisoning.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and food preparation spaces.

Management Issues

Customers noted a lack of effective management, with reports of unhelpful managers and poor staff training contributing to the overall negative experience.
  • LD
    Lil Dealer
    Nov 17, 2025
    1.0
    Very bad service.
  • TC
    Terry Clark
    Nov 17, 2025
    2.0
    The New Frosty is not worth serving
  • EC
    Esteffanny Martinez Castro
    Nov 5, 2025
    1.0
    The service is terrible, you order something and if you don't look at your order something is always missing, I don't understand why they don't look at the orders well if that's their job
  • ME
    Ms. Erika
    Oct 17, 2025
    1.0
    DONT EVEN BOTHER VISITING THIS LOCATION FOR BREAKFAST EVERY TIME I GO HERE AT 6:30am I WAIT AN WAIT NO ONE COMES TO SPEAKER I PULL AROUND I SEE THIS WORKER I SIT BLOW MY HORN NO ANSWER SO I WAIT STILL NO ANSWER THIS IS EVERY WEEK THE HOURS SAY 6am also no management
  • JO
    Jasmine Ortiz
    Oct 13, 2025
    1.0
    They don’t change their oil. I ate here a couple of times and it always made me sick and you can sell that dirty grease from outside their store. Staff are rude, they give you 1 sauce for you 10pcs chicken nuggets and if you ask for another one they’ll tell you it’s extra. DONT COME HERE UNLESS YOU WANT FOOD POISONING WITH YOUR FOOD‼️‼️

Frequently Asked Questions About Wendy's

Is Big Bend & Hwy 301 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.