Wendy's

3.5
1844 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Riverview, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Riverview, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10529 Gibsonton Drive, Riverview, FL
33578, United States

Hours

Reviews

3.5
1,844 reviews
5 stars
690
4 stars
414
3 stars
254
2 stars
134
1 star
352

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold, overcooked, or poorly prepared food, leading to dissatisfaction.

Cleanliness

Customers frequently noted that the restaurant was dirty, with unsanitary conditions in both the dining area and bathrooms.

Staffing Issues

Reviews indicated that the restaurant was often understaffed, contributing to slow service and a chaotic environment.
  • GS
    Greg Soule
    Nov 16, 2025
    3.0
    Hadn't eaten all day. Stopped in hoping to get even a smashed chicken sandwich but the one I got was like rubber and couldn't eat some of it cause it was hard as a rock. Even my low expectations were too high. 💩
  • JT
    Jessica Tanguay-Eckaus
    Nov 12, 2025
    1.0
    Extremely rude Customer Service. This location recently installed an AI ordering system through their drive thru. As I was trying to place my order, I asked for their Number 5 (sandwich item only), the AI system told me twice that item did not exist and tried recommending something completely different. I restated the item again, because sometimes AI can misinterpret words. As I was trying to restate my order, a mans voice interrupted the AI and said "What is wrong with you? Are you stupid? She said we do not have that item!" (I am politely resphrasing what he said) Then another women's voice came through on the speaker to cut him off and tried to apologize and explain that the AI may not have understood what I was asking for and for me to hold on one moment. At this point, I explained to the Lady that I would take my business elsewhere after that mans comment.
  • SF
    Stephen Fernicola
    Oct 24, 2025
    2.0
    Absurdly slow and terrible service even with relatively few customers. Over cooked the chicken too.
  • RL
    Robert Lee
    Oct 23, 2025
    1.0
    This Wendy's must be doing pretty bad since they have to charge for a honey mustard even though you pay 13 dollars for a cheeseburger meal....
  • KW
    Kaylie Williams
    Oct 15, 2025
    1.0
    You would think that using AI to take people's orders would make the staff inside have an easier time with their jobs and perform better. That would be incorrect. Our order was missing items, we did not get a receipt and the cashier was rude.

Frequently Asked Questions About Wendy's

Is 10529 Gibsonton Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.