At Wendy’s in Riverview, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Riverview, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being rude and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned cold, overcooked, or poorly prepared food, leading to dissatisfaction.
Cleanliness
Customers frequently noted that the restaurant was dirty, with unsanitary conditions in both the dining area and bathrooms.
Staffing Issues
Reviews indicated that the restaurant was often understaffed, contributing to slow service and a chaotic environment.
GS
Greg Soule
Nov 16, 2025
3.0
Hadn't eaten all day. Stopped in hoping to get even a smashed chicken sandwich but the one I got was like rubber and couldn't eat some of it cause it was hard as a rock. Even my low expectations were too high. 💩
JT
Jessica Tanguay-Eckaus
Nov 12, 2025
1.0
Extremely rude Customer Service. This location recently installed an AI ordering system through their drive thru. As I was trying to place my order, I asked for their Number 5 (sandwich item only), the AI system told me twice that item did not exist and tried recommending something completely different. I restated the item again, because sometimes AI can misinterpret words. As I was trying to restate my order, a mans voice interrupted the AI and said "What is wrong with you? Are you stupid? She said we do not have that item!" (I am politely resphrasing what he said) Then another women's voice came through on the speaker to cut him off and tried to apologize and explain that the AI may not have understood what I was asking for and for me to hold on one moment. At this point, I explained to the Lady that I would take my business elsewhere after that mans comment.
SF
Stephen Fernicola
Oct 24, 2025
2.0
Absurdly slow and terrible service even with relatively few customers. Over cooked the chicken too.
RL
Robert Lee
Oct 23, 2025
1.0
This Wendy's must be doing pretty bad since they have to charge for a honey mustard even though you pay 13 dollars for a cheeseburger meal....
KW
Kaylie Williams
Oct 15, 2025
1.0
You would think that using AI to take people's orders would make the staff inside have an easier time with their jobs and perform better. That would be incorrect. Our order was missing items, we did not get a receipt and the cashier was rude.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Riverview, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Riverview, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (813) 671-9951.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 10529 Gibsonton Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Riverview, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 10529 Gibsonton Drive, Riverview, FL?
The drive-through is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is Wendy's at 10529 Gibsonton Drive currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or online at order.wendys.com, which includes options for delivery and pickup.
How can I provide feedback or contact the Wendy's location at 10529 Gibsonton Drive?
You can contact them directly at (813) 671-9951, reach out via the customer care Live Chat or message on their Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Are gift cards available at this Wendy's location?
Yes, gift cards can be purchased in-restaurant, through various retailers, or online via Wendy's gift card portal.
What nearby fast food options are close to this Wendy's?
Nearby fast food options include Taco Bell and Pizza Hut, which provide alternative Mexican and pizza dining choices just a short distance away.
What other nearby stores might customers visit when coming to Wendy's?
Customers might visit Riverview Lowe's for hardware or appliances, CVS Pharmacy for medications or shopping, or 7-Eleven for convenience items close to Wendy's.
Are there any nearby services or recreational places customers can explore before or after dining at Wendy's?
Yes, customers can check out nearby places like Pure Massage spa for relaxation, Redbox for DVDs rental, or Watermelon Swim Riverview for sports and fitness instruction.