Taco Bell

Reviews

• CL

  Cody Lauter

  1 day ago
  1.0
  I pick up orders from here quite often and every time they act like I’m the problem for making them work. Food is never hot, I have now started to take the extra time to go to the one in riverview. Garbage service, garbage food, avoid this Taco Bell. I got a chalupa and five soft tacos and it all tasted like it had been sitting out. I understand it’s fast food but at the bare minimum the food should be hot. Do better :)
• EV

  Elaine Vila

  4 days ago
  5.0
  Last time I ordered a crunch wrap it was awful with no meat, only lettuce and tomatoes. This time (today) the food was excellent and a polite young man named Mike was very respectful and even called my husband “sir” . A rarity now a days!
• CC

  Cobey’s Corner

  Mar 4, 2026
  1.0
  I got a luxe box, and I open it, take all my food out, and what do ya know, there are tiny little bugs all over the box. It was disgusting. I had to throw my food away because who knows if the bugs were also inside the food or whatever. I contacted Taco Bell, and I haven’t gotten any response yet.
• SM

  Samantha Montalvo

  Mar 3, 2026
  1.0
  Firstly, I didn't get all of the food I ordered and had to go back in to get it.... then the food was gross!! Taco shells were stale, the little new back bowl was full of some kind of liquid and I had to pour out the excess stuff (I ended up not even eating it) Save your money and use the little extra gas to go to the one down the road or in Fishhawk!!
• CB

  Caila Blue

  Feb 28, 2026
  1.0
  I have been a loyal customer at this location for quite some time, but after today’s experience, my family and I will not be returning. The customer service was unacceptable. The mobile app rewards are clearly advertised and promoted, yet when I attempted to redeem a reward, the manager (Lavel or Lavon) told me he “did not know how to use the app,” and therefore I would not be able to use it. He acknowledged that he could see the reward on my account but stated he had never used the app and didn’t know what to tell me. A manager not knowing how to honor company promotions is already concerning. What was worse was the attitude—he was dismissive, standoffish, and made no effort to resolve the issue or find someone who could assist. Leadership sets the tone, and unfortunately, the rest of the staff mirrored that same lack of urgency and care. When a business advertises rewards and incentives, customers should not be penalized because management is untrained or unwilling to help. That reflects a serious breakdown in training and accountability. I chose not to argue in the moment, especially when it comes to food service, but this experience was disappointing enough to warrant sharing. I hope corporate leadership takes this feedback seriously and ensures managers are properly trained to support the programs the company promotes.

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