Papa Johns Pizza

3.7
340 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Riverview, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Riverview pizza for any occasion. Call us for pizza delivery in Riverview or stop by 13190 U.S. Highway 301 #Summerfield Xing for carryout to order the best pizza in Riverview, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
13190 U.S. Highway 301 #Summerfield Xing, Riverview, FL
33578, United States

Hours

Reviews

3.7
340 reviews
5 stars
171
4 stars
48
3 stars
27
2 stars
20
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for being friendly and helpful, while others are criticized for rudeness and poor handling of complaints.

Food Quality

Food quality varies significantly; while some customers enjoy the pizza and other items, others report issues with undercooked food, incorrect orders, and unsatisfactory toppings.

Delivery Issues

Delivery experiences are inconsistent, with some customers receiving their orders quickly and hot, while others report cold food and delays.

Cleanliness

The store is generally noted for being clean, contributing positively to the overall experience.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail.
  • DD
    desiree
    6 days ago
    5.0
    Jess was AMAZING! I called at a late hour right before close about a question about an order i placed and Jess handled me with such maturity and class i will only buy pizza from yall!! seriously great service from Jess :) Thank you!!
  • DM
    DANNY MACHADO
    Oct 30, 2025
    1.0
    I’m not surprised by the negative reviews. This location has rude employees, poor service, and consistently subpar food. I was once a loyal weekly customer, but after repeated bad experiences—including cold wings with no sauce and unprofessional management—I stopped ordering altogether nearly two years ago. The staff lacks courtesy, and the manager refuses to take responsibility for poor quality. Sadly, this store ruined my appreciation for Papa John’s and I pledged to never have Papa Johns ever again. It's been almost two years and Papa Johns and this store in particular came up in conversation and so I owed it to myself to express my experience from this God awful store. My experience was so bad that I've never considered ordering from any store which I haven't. I can't see myself purchasing Papa Johns ever again. How does an establishment consistently prepare awful food and treat one so badly and then have the nerve to speak down to you. I have great reviews said the manager...It's quite refreshing to see people taking a stand and sharing the same experience I had with this store and it's staff. What's even more surprising the ex-employee mentioned that they have the ability to make negative notes towards the customer on their system without your acknowledgement so that you're treated poorly when you return as a customer. They're awful people running store. I would suggest going to another establishment or be ready to be disappointed. The place is best suited for no one. And the noise is not the issue, the staff is.
  • NO
    Nathan Ojeda
    Oct 23, 2025
    5.0
    Jess was wonderful. For her I would order all day everyday
  • KC
    Kristie Cardoza
    Sep 28, 2025
    5.0
    The workers here are always so nice and the pizza is hot and fresh
  • LG
    Leia Glaspie
    Sep 1, 2025
    1.0
    This store seriously needs a new crew for your closing shift. Being incompetent when a person makes a SIMPLE request for the sauces not to go inside of the pizza box is completely unexplainable. The girl manaager that works the closing shift sjounds like a child and talk and handles customers with an nasty attirude. I'm sure I would get a different reaction in person but being I order for delivery and I call the store to make a comment about my order I'm always met with this lady who can't understand basic requests. Do yourself a favor and go back through training. When you speak on the phone every customer you get you should conduct yourself like you're speaking to coperate dingbat. Saying “WHAT?!” to a guest calling to ask for sauces inside of a bag inside of the box is basic understanding dingbat.

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Riverview, FL?

Papa Johns Pizza offers delivery from 10:00 AM to 1:00 AM Sunday through Thursday, and from 10:00 AM to 2:00 AM on Friday and Saturday.

What are the takeout hours at the Papa Johns Pizza location on U.S. Highway 301?

Takeout is available from 10:00 AM to 12:40 AM Sunday through Thursday, and from 10:00 AM to 1:40 AM on Friday and Saturday.