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Dunkin'

3.5
(329 reviews)

Business Details

11292 Boyette Rd, Riverview, FL
33569, United States
(813) 741-3081
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Riverview, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11292 Boyette Rd, Riverview, FL
33569, United States

Hours

Reviews

3.5
329 reviews
5 stars
148
4 stars
54
3 stars
28
2 stars
15
1 star
84

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Many customers reported consistently poor coffee quality, often describing it as weak or improperly made.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff and incorrect orders, though some praised friendly service.

Food Consistency

Food items were often described as stale, soggy, or improperly prepared, leading to dissatisfaction among customers.

Order Accuracy

A frequent issue was the incorrect fulfillment of orders, with many customers noting that their requests were not met.

Cleanliness

Several reviews mentioned hygiene concerns, particularly regarding food handling practices.
  • EL
    Emma Logan
    Jan 23, 2026
    2.0
    I have been going to this Dunkin for the last three years due to working in the same plaza this location is in, I have ordered time and time again when I don’t have my coffee from home and I am quite frankly very fed up at this point. The workers are always very nice and they seem to make food just fine but their coffee is always straight sewer water and unfortunately that’s all I ever order. I would choose literally any Dunkin except this one if there was a single one on my way to work other than this one. I order the same thing every single time, mind you I worked for Dunkin in high school. There is a standard portion of everything already made out for the employees so they know what goes in a basic coffee. Example: if i order a large iced coffee with cream and vanilla the standard is 4 pumps vanilla and 4 cream (this is literally labeled on the sticker on the cup). I order this every single time and it tastes more like 2 pumps of cream and no vanilla at all majority of the time. I promise you as an ex-employee of a Dunkin, this is the simplest part of the job (listen and do what the sticker on the cup says) yet this Dunkin in the three years I have ordered coffees has yet to fix this problem. I basically pay for sewer water 95% of the time and actually get what I ordered about once in a blue moon. This morning, I even ordered with 6 pumps of vanilla and cream so I would finally get the amount that’s supposed to be in there, yet I take a sip to absolutely no vanilla in the cup at all, straight coffee and cream. This is not what I ordered and it has never been! Pretty ridiculous, please teach your employees how to make a proper coffee I’m tired of paying for drinks that taste like dirt. As I said, if I had a single other Dunkin to go to I would but the principle is that I shouldn’t have to!
  • JJ
    Jose
    Jan 14, 2026
    3.0
    If you want sugar for breakfast, lunch or dinner 🍽️ then this is your shop!! Yes , I know u can just chose black coffee or plain tea , but we all know how many Americans are addicted to the sugar crave.
  • SS
    Sandeep Kairamkonda (Sunny)
    Dec 26, 2025
    1.0
    missed orders, skipped on extra fried eggs, missed a new donut treats, they skimmed atleast $5
  • WB
    Winter Bellew-Rodriguez
    Dec 23, 2025
    4.0
    I live really close to this location and get quick meals if I'm too tired to make my own food. I have gotten mostly consistent services, but a few times I have ordered donuts that are completely soaked and soggy on the bottom. I wish I was exaggerating, but this would happen to the apple spice filled donut, and they wouldn't just be soggy, they would have almost no powder on them. I haven't ordered them in months because of that, but my stuff is usually good otherwise.
  • MP
    milo price
    Dec 5, 2025
    5.0
    Great coffee and donuts and customer service is fabulous

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Riverview, FL?

This Dunkin' is open Monday to Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, they offer both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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