Dunkin'

Reviews

• SM

  Sydni Mapu

  Feb 27, 2026
  1.0
  Went this morning and ordered 2 wake up wraps and 2 everything bagels, with a coffee. $27, i thought it was maybe the economy nope yall charged me for 5 wakeup wraps ???
• SS

  Speakup And Speakout

  Feb 4, 2026
  5.0
  Zander Kia and jay looked out for me after I told them I paid for my order but it kept giving me an error message. They all jumped right on it and made my meal for me. Best Dunkin in the city!!! Everyone was respectful, polite and had smiles on their faces happy to be at work!! Shout out to them!!!
• WR

  Will Rose

  Jan 27, 2026
  1.0
  4pm, 2 employees behind the counter. 1 servicing the drive-thru. The other just engaging in unnecessary conversation. I tried the mobile order but it was missing an item. Wait time is too long for service and there wasn't a line . This was my 2nd time in.. Go to the Dunkin across from publix instead. After reviewing other comments here, this place needs to be shut down, or have new management.
• DS

  Diana Smith

  Dec 27, 2025
  1.0
  When I first walked in, there were only a couple of people ahead of me in line, but the staff seemed incredibly disorganized. There was no clear sense of order or communication between the employees. It took a while for anyone to even acknowledge me, and when they did, they acted like it was a chore to take my order. They didn’t seem engaged or interested in helping, which was frustrating from the start. After I finally placed my order, I was told to wait for a moment. I was fine with that, but I quickly noticed that the line behind me was moving faster, and other customers were getting served much quicker. I ended up waiting for over 15 minutes for my coffee, which was far longer than I expected, especially since the store wasn’t that busy. The entire process felt really uncoordinated, and I couldn’t help but wonder if the employees were overwhelmed or just not paying attention to the needs of the customers.
• RW

  Rafiq Walker

  Dec 27, 2025
  1.0
  This Dunkin is a dumpster fire pretending to be a business. The service is atrocious, communication is nonexistent, and the entire place runs like chaos with a logo slapped on it. Orders are wrong more often than they’re right, employees look completely lost, and no one seems to care — because clearly management doesn’t. Speaking of management: absolutely awful. Rude, disrespectful, and power-hungry for no reason. They treat employees like garbage, talk down to them, rush them nonstop, and then act shocked when everything falls apart. It’s uncomfortable to watch and embarrassing for a brand like Dunkin. The employees are clearly overworked, stressed, and miserable — and honestly, I don’t blame them. When your bosses are unreasonable, disrespectful, and incapable of running a store properly, this is the result. Mistakes everywhere, attitudes everywhere, accountability nowhere. This place doesn’t need a “small improvement” — it needs new management, better training, and basic human decency. Until then, save your money and your patience. This Dunkin deserves its bad reputation.

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