Dunkin'

Reviews

• DS

  Diana Smith

  Dec 27, 2025
  1.0
  When I first walked in, there were only a couple of people ahead of me in line, but the staff seemed incredibly disorganized. There was no clear sense of order or communication between the employees. It took a while for anyone to even acknowledge me, and when they did, they acted like it was a chore to take my order. They didn’t seem engaged or interested in helping, which was frustrating from the start. After I finally placed my order, I was told to wait for a moment. I was fine with that, but I quickly noticed that the line behind me was moving faster, and other customers were getting served much quicker. I ended up waiting for over 15 minutes for my coffee, which was far longer than I expected, especially since the store wasn’t that busy. The entire process felt really uncoordinated, and I couldn’t help but wonder if the employees were overwhelmed or just not paying attention to the needs of the customers.
• EQ

  Elijah Quinones

  Dec 27, 2025
  1.0
  I usually don’t write reviews, but this Dunkin’ deserves it. My coffee tasted burnt and watered down at the same time, which I didn’t even know was possible. The donut was stale, like it had been sitting there since yesterday. On top of that, the staff seemed annoyed that I even ordered. Dunkin’ is supposed to be quick and consistent, but this location missed the mark on every level. Definitely won’t be back.
• RW

  Rafiq Walker

  Dec 27, 2025
  1.0
  This Dunkin is a dumpster fire pretending to be a business. The service is atrocious, communication is nonexistent, and the entire place runs like chaos with a logo slapped on it. Orders are wrong more often than they’re right, employees look completely lost, and no one seems to care — because clearly management doesn’t. Speaking of management: absolutely awful. Rude, disrespectful, and power-hungry for no reason. They treat employees like garbage, talk down to them, rush them nonstop, and then act shocked when everything falls apart. It’s uncomfortable to watch and embarrassing for a brand like Dunkin. The employees are clearly overworked, stressed, and miserable — and honestly, I don’t blame them. When your bosses are unreasonable, disrespectful, and incapable of running a store properly, this is the result. Mistakes everywhere, attitudes everywhere, accountability nowhere. This place doesn’t need a “small improvement” — it needs new management, better training, and basic human decency. Until then, save your money and your patience. This Dunkin deserves its bad reputation.
• SC

  Savanna Caraballo

  Dec 27, 2025
  1.0
  This place is extremely disappointing I’d rather spend more money at Starbucks bc at least they have better service GO TO STARBUCKS. I don’t usually leave negative reviews, but my recent experiences at Dunkin’ have been so consistently disappointing that I felt compelled to share my thoughts. It’s not just about the coffee—it’s about the awful service from the employees, which is clearly a reflection of poor management. On the other hand, my visits to Starbucks have been much better, thanks to a more professional and customer-focused approach!
• RS

  Rebecca Smith

  Dec 27, 2025
  1.0
  Absolutely horrible place extremely unprofessional honestly deserves to get shut down workers are rude manager is even ruder the place is dirty and they continue to get orders wrong. They have no communication skills and honestly no class. It’s so disgusting and disappointing I advise you to go to anyyyy other Dunkin just take the trip or even better Starbucks

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