Dunkin'

3.5
382 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Riverview, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9020 Progress Blvd, Riverview, FL
33578, United States

Hours

Reviews

3.5
382 reviews
5 stars
168
4 stars
54
3 stars
36
2 stars
33
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and overcharging.

Speed of Service

Customers frequently complained about slow service, both in the drive-thru and inside the store.

Food Quality

Several reviews mentioned cold or poorly prepared food items, indicating a lack of quality control.

Staff Attitude

There were multiple mentions of staff being disrespectful or unprofessional, impacting the overall customer experience.
  • CS
    Carolyn Sands
    Nov 6, 2025
    3.0
    Ok and my bagel was cold and barley any cream cheese
  • WJ
    wayne Jones
    Oct 10, 2025
    4.0
    Great place to shop for a quick pick me up
  • LC
    LAB CO
    Oct 9, 2025
    1.0
    Very poor service at Dunkin’ Donuts. The staff spend most of the time talking to each other instead of paying attention to customers. People are left waiting without being helped. Very disorganized and unprofessional service.
  • GG
    Giselle
    Oct 4, 2025
    1.0
    WORST DUNKIN ive ever been to. This miserable woman on morning shift Oct 1st at the window was rude when i politely asked how much my order was at the screen SHE WOULDN’T TELL ME HOW MUCH IM PAYING ?? Who does that?? WE ARE GIVING YOU BUSINESS AND you cant tell me how much im paying so i can have it ready for u at the window?? COMPLETELY UNPROFESSIONAL and she had glasses was wearing at hat and is heavy set. When i got to the window and nicely asked “you guys cant tell us anymore” she kept rudely repeating the charge once i got to the window. Disgusting and you lost my business that day.
  • JS
    Jessica Sedlacek
    Sep 19, 2025
    1.0
    Worst customer service, rude workers and the kiosk overcharges and gives the wrong order. I paid $8+ for the $6 meal deal. Their print out didn't show hashbrowns. I brought whatever rude worker with me and had her ring up the order and she saw herself how it rings up and more then $6. continued to say I'm not giving you hashbrowns while I was overcharged for the order regardless and it was the kiosk issue. Rude ignorant people like always there.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Riverview, FL?

Dunkin' in Riverview, FL is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on Saturdays and Sundays.

Does Dunkin' in Riverview offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.