Dunkin'

3.9
892 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Riverview, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11404 S US Hwy 301, Riverview, FL
33569, United States

Hours

Reviews

3.9
892 reviews
5 stars
478
4 stars
176
3 stars
68
2 stars
36
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and poor service.

Order Accuracy

Many customers reported issues with incorrect orders, both in-store and for delivery, leading to frustration and disappointment.

Cleanliness

Some reviews highlight the cleanliness of the location, while others mention unsanitary conditions and poor food quality.

Speed of Service

Service speed is inconsistent; some customers appreciate quick service, while others experience long wait times.

Product Quality

While many enjoy the coffee and donuts, there are complaints about stale products and food not being prepared properly.
  • JB
    Joy Bellew
    Jan 17, 2026
    3.0
    This is the only location that I have found that makes sugar donuts (the only donuts me and my 2 daughters eat). If I go in and order a dozen some of the employees get annoyed . I have even been told that if I am going to do this every (insert day here) then I could make a order for it. WellI do not get donuts that often and we go through phases. Plus, if I order most of the donuts before your day starts I would think it would be good practice to make more, not blame the customer. Most employees are great! Just a few who could work on customer service.
  • VR
    Villa Rae
    Jan 13, 2026
    5.0
    Tried the new iced latte recommendation. It was surprisingly really good. I never got to Dunkin’ Donuts and it was really good. The girls work in the front were really helpful and really nice.
  • JR
    Jessica Foxy Rivera
    Jan 5, 2026
    5.0
    Drive through service was expeditious & friendly!
  • BD
    Bromando DG
    Dec 29, 2025
    5.0
    Friendly staff and quick service! Can’t complain. Will try again.
  • JJ
    J.Harris
    Dec 14, 2025
    1.0
    Melanie who works at the cashier has NO customer service capabilities what so ever. When placing an order and you speak clearly and she puts the wrong item in - something is wrong with that. Then when you go back and you tell her it's wrong, she looks at you and has the audacity to tell YOU what she heard you say instead of fixing it and making it right. It will be words that I didn't even say, so how did you hear that? This has happened a handful of times to the point where I order online to avoid her. Please put someone else who can handle this type of job-only requires for you to listen-not that hard.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Riverview, FL?

Dunkin' in Riverview, FL is open 24 hours every day of the week.

Where is Dunkin' located in Riverview?

Dunkin' is located at 11404 S US Hwy 301, Hillsborough, Riverview, FL 33569.