Dunkin'

3.7
607 reviews
Decked Out Lattes
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Business Details

13135 US Highway 301 S, Riverview, FL
33578, United States
(813) 672-6551
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Riverview, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13135 US Highway 301 S, Riverview, FL
33578, United States

Hours

Reviews

3.7
607 reviews
5 stars
282
4 stars
125
3 stars
49
2 stars
36
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees displaying rude behavior and a lack of professionalism.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including wrong items and preparation mistakes.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers noting dirty conditions and unsanitary practices.

Speed of Service

Several reviews mentioned long wait times, both in-store and at the drive-thru, contributing to customer frustration.

Product Quality

While some customers enjoyed the coffee and food, others reported dissatisfaction with the quality and freshness of items.
  • DJ
    Dominique Joyner
    Nov 11, 2025
    2.0
    The Manager customer service skills need some updated training. She waited on a customer and I was next. She walked away after waiting on the customer. She didn't even acknowledge I was standing there. After a few minutes one of the other staff asked me if i been help. Sad coffee was good tho.
  • CR
    Cesar Rodriguez
    Oct 25, 2025
    1.0
    Dirty place . The girl mixed/latina with long hair working on afternoon with piercing on her face, literally made me never come back . Today 6:25 PM I arrive to order on drive thru and be polite and all i get is "what you want? " 'Aftrt i order, i say thanks and i get "ok" but when i arrive to the window i realize is the same person as the last two times i been there. To add more she was literally tilting the coffee pot as much as she could to give me the left over sitting coffee there . i had to drive out without the coffee and will never visit this Dunkin again.
  • AS
    Amy S
    Oct 18, 2025
    1.0
    Most disorganized unfriendly, pitiful Dunkin’ Donuts I have ever stepped foot in no one there knows how to do their job. They stand around gossiping and don’t help the customers it’s disturbing and disgusting.
  • JJ
    jen
    Oct 11, 2025
    4.0
    clean and well organised and the staff were friendly and nice but i did have to wait a few minutes to be helped as all the employees were in the back
  • AV
    Anna Vargas
    Oct 6, 2025
    1.0
    The lady working Monday shifts serious attitude adjustment. If you aren't happy with your job, fine but don't take it out on your customers. I hear she call me stuped, and i go back and ask her if she call me stuped and her respond was "you dont see me im talking on phone" or are you stuped ? " Again, if you don't like your job, look for another job. She don't have respect for the costumer .
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Riverview, FL?

Dunkin' in Riverview, FL is open daily from 5:00 AM to 9:00 PM.

Can I order Dunkin' products via a mobile app?

Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.