Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
13316 US Highway 301 S, Riverview, FL
33578-9302, United States
Hours
Reviews
4.1
1,041 reviews
5 stars
571
4 stars
216
3 stars
97
2 stars
50
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others highlighted rude interactions and long wait times.
Food Quality
While many enjoyed the ice cream and blizzards, there were complaints about food quality, including incorrect orders and items served improperly.
Cleanliness
The establishment was noted for its cleanliness, with several reviews mentioning clean dining areas and bathrooms.
Management Issues
Several reviews pointed out issues with management, including unprofessional behavior and poor handling of customer complaints.
- TMTracey MarreroDec 17, 20255.0Best Burger I've had in a long time!!
- NWNeil WilgusDec 17, 20255.0Great service! You can tell this is a very well run Dairy Queen. The employees are actually nice and polite! Something you don’t see anymore.
- MAMartha AlfaroDec 16, 20251.0I would give it a zero star if I could. I ordered a banana split and got a soup. Worst place, won’t be coming here for ice cream anymore.
- JFJim FolgerOct 29, 20255.0Endigo just served us in the drive thru and what a pleasure it was. She was kind and professional and made our experience that much better. Great service.
- CPCameron PSep 30, 20251.0I should not have to wait 22 minutes from the time I ordered just to get a Blizzard. A Blizzard is supposed to be a quick treat, but the wait time was unacceptable and really took away from the experience. Staff were polite, but the service speed needs serious improvement.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Riverview, FL?
Dairy Queen Grill & Chill is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Fridays and Saturdays.
Is Dairy Queen Grill & Chill open on major holidays?
No, Dairy Queen Grill & Chill is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill have facilities suitable for families with children?
Yes, the location offers booster seats, high chairs, is wheelchair accessible, has restrooms, outdoor seating, free WiFi, and a drive-thru, making it family-friendly and good for kids.
Can I order Dairy Queen Grill & Chill's food online?
Yes, you can order pickup online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/43790/.
Where is Dairy Queen Grill & Chill located in Riverview?
It is located at 13316 US Highway 301 S, Riverview, FL 33578-9302, USA.
What nearby places can I visit when I come to Dairy Queen Grill & Chill?
Nearby places include Panera Bread cafe, South Bay Academy school, and Buffalo Wild Wings restaurant, providing options for additional dining or activities around your visit.
Are there any nearby banks or financial services close to Dairy Queen Grill & Chill?
Yes, Fifth Third Bank and Fifth Third Preferred - Adam Banks are close by, which could be convenient if you need banking services during your visit.
Is there a fitness or health center near Dairy Queen Grill & Chill?
Crunch Fitness and WW (Weight Watchers) are nearby if you want to check out fitness or weight loss centers after your meal.
Can I find any beauty or wellness salons near Dairy Queen Grill & Chill?
Yes, New Identities Hair Salon and New Identities Hair Studios are nearby, offering beauty and hair services close to the Dairy Queen location.