Customer experiences with staff were mixed, with some praising friendly and professional service, while others reported rudeness and poor communication.
Food Quality
While many customers enjoyed the ice cream and blizzards, there were several complaints about the quality of food items, including undercooked or poorly prepared meals.
Cleanliness
The establishment was noted for its cleanliness by several customers, contributing positively to their overall experience.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Wait Times
Customers expressed frustration with long wait times, particularly during busy periods, which detracted from their overall experience.
JF
Jim Folger
Oct 29, 2025
5.0
Endigo just served us in the drive thru and what a pleasure it was. She was kind and professional and made our experience that much better. Great service.
CP
Cameron P
Sep 30, 2025
1.0
I should not have to wait 22 minutes from the time I ordered just to get a Blizzard. A Blizzard is supposed to be a quick treat, but the wait time was unacceptable and really took away from the experience. Staff were polite, but the service speed needs serious improvement.
PF
Penny Flowers
Aug 14, 2025
5.0
I'm not crazy about the food, but the ice cream and the blizzards are good. The atmosphere, surprisingly, it was great as christian music played in this establishment ❤️🙏. The employees that I did encounter, we're nothing but nice and polite.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Riverview, FL?
Dairy Queen Grill & Chill is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Fridays and Saturdays.
Is Dairy Queen Grill & Chill open on major holidays?
No, Dairy Queen Grill & Chill is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill have facilities suitable for families with children?
Yes, the location offers booster seats, high chairs, is wheelchair accessible, has restrooms, outdoor seating, free WiFi, and a drive-thru, making it family-friendly and good for kids.
Can I order Dairy Queen Grill & Chill's food online?
Yes, you can order pickup online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/43790/.
Where is Dairy Queen Grill & Chill located in Riverview?
It is located at 13316 US Highway 301 S, Riverview, FL 33578-9302, USA.
What nearby places can I visit when I come to Dairy Queen Grill & Chill?
Nearby places include Panera Bread cafe, South Bay Academy school, and Buffalo Wild Wings restaurant, providing options for additional dining or activities around your visit.
Are there any nearby banks or financial services close to Dairy Queen Grill & Chill?
Yes, Fifth Third Bank and Fifth Third Preferred - Adam Banks are close by, which could be convenient if you need banking services during your visit.
Is there a fitness or health center near Dairy Queen Grill & Chill?
Crunch Fitness and WW (Weight Watchers) are nearby if you want to check out fitness or weight loss centers after your meal.
Can I find any beauty or wellness salons near Dairy Queen Grill & Chill?
Yes, New Identities Hair Salon and New Identities Hair Studios are nearby, offering beauty and hair services close to the Dairy Queen location.