Brand Certified
Chipotle Mexican Grill
2.6(412 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
10393 Big Bend Rd, Riverview, FL
33578, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(656) 228-0205
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/fl/riverview/10393-big-bend-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4368
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Riverview Big Bend is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.6
412 reviews
5 stars
121
4 stars
34
3 stars
18
2 stars
32
1 star
207
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about small portion sizes, overcooked meat, and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with messy counters and unsanitary conditions noted by multiple customers.
Customer Experience
Several customers expressed frustration with the lack of communication and support from staff, particularly regarding online orders and delivery.
- GBGoddess Beauty3 days ago1.0The person who was serving the protien I noticed was serving very small portion and when I asked if he can please put more he put two pieces of steak. Judging by the 2.6 reviews looks like others have had poor experience here and sadly this is a new location. Poor customer service!
- AHallen hidalgo6 days ago1.0I had a very disappointing experience at Chipotle today. The employee serving my food had a very disrespectful and nasty attitude from the start. While preparing my order, she dropped the food right in front of me and didn’t apologize or attempt to fix the situation. Instead, she refused to do anything moving forward. Customer service is just as important as the food, and this experience was extremely unprofessional. I hope management addresses this because no customer should be treated that way.
- MHMichael HansonFeb 19, 20261.0I ordered my meal on the app and waited 30 minutes past the ready time until I finally hopped in line to place the order in-person. The managers would not allow me to pick up the order and were rude. They made me pay for my in-person order then somehow appeared with my app order (cold and stale). I’ll never eat here again.
- GGGabby GFeb 7, 20261.0Horrible communication very filthy location. Horrible customer service from white man younger manger with ginger or blonde hair that wear glasses.
- LPLuis PradoFeb 6, 20265.0Hoy fueron muy amables y simpáticos a la hora de servir para mi lunch 👍 un trato excepcional. Y la comida deliciosa. Deberían tener más personas alegres así en la línea , regresaré a este lugar
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Riverview offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 10393 Big Bend Rd?
The restaurant is open Monday through Sunday from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Riverview, FL?
It is located at 10393 Big Bend Rd, Hillsborough, Riverview, FL 33578, USA.
How can I contact Chipotle Mexican Grill in Riverview for inquiries?
You can contact them via phone at +1 656-228-0205 or email at FL.4368.Riverview@chipotle.com.
Is it possible to order food online from Chipotle Riverview Big Bend?
Yes, you can order online via the Chipotle app or through their website at https://order.chipotle.com/.
What is the food philosophy of Chipotle Mexican Grill?
Chipotle’s 'Food with Integrity' principle emphasizes using real ingredients sourced from farms practicing humane and sustainable methods, with classic culinary techniques for handcrafted entrées.
What other food options are near Chipotle Mexican Grill in Riverview?
Nearby food options include Burger King, Dunkin' Donuts, and PDQ, offering alternatives like burgers, donuts, and chicken dishes.
Are there banking facilities near Chipotle Mexican Grill for customer convenience?
Yes, customers can find Chase Bank and TD Bank ATM nearby for banking needs while visiting Chipotle.
What pharmacies are close to Chipotle Mexican Grill in Riverview?
Nearby pharmacies include Walgreens, Walmart Pharmacy, and Sam’s Club Pharmacy for any health and wellness needs.
Can customers visit other service locations near Chipotle while in the area?
Yes, services such as USPS for mailing, Firestone Complete Auto Care for vehicle needs, and KeyMe Locksmiths are conveniently close to Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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