Many customers reported issues with food being cold, overcooked, or not meeting expectations, particularly with wings and burgers.
Service Issues
Numerous reviews highlighted poor service, including long wait times, unhelpful staff, and disorganized management.
Cleanliness
Several customers noted unsanitary conditions in the bathrooms and dining areas, contributing to a negative dining experience.
Management Concerns
Feedback indicated a lack of effective management presence and accountability, leading to unresolved customer complaints and poor service.
MM
Mario Menendez
Jan 5, 2026
1.0
Wife and I were very hungry, so we decided to sit down at a place. Waitress sat us down but failed to mention they had no ice, no burgers, no onion rings. She let us kow when we were about to order. I just ordered a chicken sandwich, which I thought of popeyes instead. The sandwich was just blah and the fries were a joke, small portion and seemed old. Wife had wings, very dry. Very disappointed. When she asked anything else, I replied you might not have it. Not to be funny.
01/06/2026 reply
Make things right. You do not need me for that. Start managing your business the correct way. By actually sending people, mystery shoppers, and bring back district managers. You need actual people to better your business. In my opinion.
IR
Isaiah Rivera
Jan 4, 2026
1.0
Sat down, didn’t even get greeted correctly at the host stand. Ordered my beer, waited like 10mins to look over the menu. After I placed my order, why did it take 40mins just to eat. It wasn’t even busy this after noon. Tried getting my server Nick multiple times, barely checked up on me. I felt ignored.
BWW is really falling down.
TV
Tricia Vanderheyden
Dec 24, 2025
1.0
Thought we'd try this one last time. It was just as horrible as every other time we've been here. Cold food, fries were gray and so greasy like they hadn't changed out the grease in a cpl weeks. Burger was mooshy and chicken was lousy. For being a chicken place it's the worst! Bathrooms are nasty with no paper towels, very dirty. Not ever ever going back.
NH
Nicole Heiter
Dec 23, 2025
1.0
If I could give this restaurant zero stars, I would I have no problem with the inside, but if you order for pick up, you will be sitting there for 30 minutes maybe more after they tell you what to pick up time is the last time I went in was Sunday 2 o’clock not a busy time. No one was in there again it was for pick up. I go inside. No one was in the front to help me. I was there for 15 minutes no one came upfront not one human being walked upfront to help me so my food just sat there. I had to call the restaurant and ask to have somebody come upfront so I could get my food. Will never go here again. I’m over this place every single time I come here it’s an issue.
AP
Ambar Pineda
Dec 14, 2025
3.0
We arrived around 8:00 PM and asked to be seated in a booth. We were told this wasn’t possible because there was “no server available,” even though multiple booths were clearly open. The family waiting behind us asked for a booth as well and received the same response, which led them to leave. After we were seated, we saw another family experience the same situation and also decide to leave, despite the restaurant being almost empty. This may seem like a small issue, but first impressions matter. Being told no without a clear or consistent explanation did not make us feel welcomed. Good service starts the moment guests walk in, and accommodating reasonable seating requests helps create a comfortable experience. I hope the management can improve in this area, as situations like this may cause customers to take their business elsewhere.
Frequently Asked Questions About Buffalo Wild Wings
Where is Buffalo Wild Wings located in Riverview, FL?
Buffalo Wild Wings is located at 10607 Big Bend Road, Riverview, FL 33579.
What are the operating hours for Buffalo Wild Wings in Riverview?
Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
What type of food does Buffalo Wild Wings in Riverview serve?
They serve award-winning Buffalo, New York-style chicken wings with 26 different sauces and seasonings to choose from.
Can I find Buffalo Wild Wings online or on social media?
Yes, Buffalo Wild Wings in Riverview has an official website and Facebook page for more information.
How can I contact Buffalo Wild Wings in Riverview by phone?
You can reach Buffalo Wild Wings in Riverview at +1 727-614-8408.
What kind of atmosphere can I expect at Buffalo Wild Wings in Riverview?
Buffalo Wild Wings operates as a sports bar and restaurant, offering a lively atmosphere for enjoying wings and drinks while watching sports.
Is there a gym near Buffalo Wild Wings in Riverview where I can work out before or after dining?
Yes, Crunch Fitness is nearby, so you can conveniently fit in a workout before or after visiting Buffalo Wild Wings.
Are there any other dining options close to Buffalo Wild Wings in Riverview?
Yes, nearby dining options include Panera Bread and Dairy Queen Grill & Chill, offering cafes, bakeries, and fast food alternatives.
Can I access any automotive services near Buffalo Wild Wings in Riverview?
Several automotive service centers, such as Southbay Auto Service and Goodyear Auto Service, are located nearby for your vehicle maintenance needs.
Are there healthcare and wellness facilities near Buffalo Wild Wings in Riverview?
Yes, there are multiple options including TGH Imaging, Coast Dental, The Joint Chiropractic, WW (Weight Watchers), and TGMG Riverview medical centers nearby.