I order through Uber eats there was no chicken in my sub and the toasted giant chicken bacon sub and in the small ones. I couldn't get any help through the app. I will never order delivery again. I spent almost $90 dollars for no chicken there was thin piece of bacon and more lettuce then anything. I'm so disappointed and felt scammed out my food tonight. I'm trying to post the pictures but don't see the option.
PB
Patricia Brundage
Jan 10, 2026
1.0
Horrible horrible hirrible experience experience
Ordered my food to eat at store at 7:00 and manager knew i was eating there but he did not tell me that the store closed at 7. At 7:20 after I had been eating at a table he told me the store closed 20 minutes ago and told me I had to leave immediately and wouldn't even give me 5 minutes. I did not realize the store closed early on saturday. He then got extremely rude and nasty with me
I eat there a lot and have been a jimmy johns customer for as long as I can remembe maybe 20 years. I was so angry. Now i am sitting in my car figuring out how to eat my messy food.
I submitted the details as requested but as of 1/16/26 there has been no resolution.
AP
Alexis Parker
Jun 16, 2022
1.0
This restaurants is rude and will hang up on you. There is a cat colony in the back of this plaza and they don’t care if their employees speed in the back and hit the cats.
GG
Gavs
Sep 9, 2015
1.0
I simply asked to have half my sub made with onions, no mayo, and vinegar. And the other half made with extra mayo. I was told that they "couldn't do that because they had to have the sub out in 5 minutes and if they had to keep explaining the ticket then they couldn't get it out." As someone who works in the food industry, customer service is more important to the customer than their food not being delivered quicker. If the customer understands that the employee is working with them to make sure they get what they want then they wouldn't mind waiting a bit longer. So after going through the process of ordering I settled with only being able to get onions and a mayo and mustard packet. When the sub got to my house it didn't even have any of the onions on it. Sadly, this is the only sub delivery place in my area so I guess I'm stuck with them. Doesn't even deserve the one star.
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